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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Easy.
Templates seem easy to use, sections are well thought out and look professional
Thank you, George, for your glowing review.
Very straightforward, easy to use. Didn't seem to have a page for references.
Thank you, Dan, we truly appreciate the four-stars, happy customers make our days brighter.
Making it very easy to create a great looking resume.
Thank you, Erica, you made our day with your review!
Thank you, Bill!
I'm hoping this is a legit helpful resume' service, and is not just going to charge me money while I search for a job. Hoping to get the copy of my resume' that will get me hired. Thank you.
Thank you, Billie, it’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire.
They gave me excellent help with my resume the only problem is it said it was completely free, it was not.
Thank you, Sherry, for sharing your experience with us!
Expected free template. After hours of working on resume, couldn't print it out to review it without paying $2.95
Thank you, Tammy, for your review.
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Love the service hope i dont get charged again though
Thank you, Brandi, for sharing your feedback and for giving us a great rating.
Very easy to use and great options of what to write. Very helpful.
Thank you, Nikkita, for sharing your feedback and rating us with five-stars!
Great experience, priced a bit too high for a monthly charge but refunding the difference is a great option and I am glad you offer it.
Thank you, Norma, we’ve taken note of your feedback and it’s much appreciated.
I am very dissatisfied about the advertising on the website. It was advertised as a free resume builder. After, I completely built my resume it then instructs me to pay a fee. At least be up front about the cost of the services.
Thank you, Kyle, we’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
Very easy to use. Simple and effective, makes resumes a breeze.
Thank you, Kathryn, for sharing your feedback and rating us with five-stars!
It was very easy to complete with the templates that you have.
Thank you for sharing your feedback and for giving us a great rating.
I am amazed through each stage of how the template was built.
Thank you for sharing your feedback and for giving us a great rating.
I like the ease of creating the cover letter. I just wish that there was a larger choice of templates.
Thank you for sharing your feedback and for giving us a great rating.
Getting my cover letter as so easy! Thank you Live Career.
Thank you for sharing your feedback and for giving us a great rating.
Say its free and charge you after you have done all the work!
To clarify, Michelle, we are in fact free.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free. We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Thank you for sharing your feedback and for giving us a great rating.
Great way to build and manage your resume. I would like to see a better price option for the monthly subscription.
Thank you for sharing your feedback and for giving us a great rating.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Timothy, for sharing your experience!