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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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They charged my dead grandmas card for two years. Overpriced also
Good service, but need to improve the contents more.
Thank you for sharing your feedback and for giving us a great rating.
It would not allow me to use any of my credit cards other than my main bank account. Very frustrating and uncomfortable. After all of the time and effort put into the resume what choice do I have but to use my main bank info. Very upsetting
We’re very alarmed to know that you feel this way, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
LiveCareer made building my resume so easy, bringing closer to getting the job of my dreams. Thank you.
Thank you for sharing your feedback and rating us with five-stars!
Using Live Career to build my resume made the process easy and engaging. I usually dread updating my resume.
Thank you for sharing your feedback and rating us with five-stars!
This was very helpful. However, I wish I could change the location of the sections as certain employers are looking for the education section to be at the top
Thank you, your feedback is much appreciated!
It has been a quick, easy way to update my resume.
Thank you for sharing your feedback and for giving us a great rating.
Did not say anything about money until i was done.
Thank you for sharing your feedback and for giving us a great rating.
Pretty good format, Its not as user friendly as Id like.
Thank you for sharing your feedback and for giving us a great rating.
Make purchasing this service little more affordable for a short periods with out extending it automatically. You know the job seekers are not that rich to spare big money. Right?
Thank you for sharing your feedback and rating us with five-stars!
The greatest template for a professional and detailed resume.
Thank you for sharing your feedback and rating us with five-stars!
Excellent site for resume. Im happy to come across this site to first make resume.
Thank you for the glowing review, Virginia!
The experience was easy and painless, but it could use more flexibility for Skills and Strengths.
We're thrilled to hear that you enjoyed your experience with us, Craig!
I've tried multiple cards in your spanish website and none worked, even tho I've used the cards to pay for other services. So not only did it make me loose hours of work on a stupid page, now ill have to do it all over again because i can not use the one i had on your official spanish website on this one.
We’re very alarmed to know about this, Christine, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
Writing a cover letter was easy and helpful however I was lead to believe it would be free after taking time to complete it.
Thank you, Amberly, that's just what we love to hear from our customers!
This app was easy and very effective for my and I'm sure I will be successful in my employment.
Thank you, Michael, for the great feedback!
Unable to edit my accomplishment title. Wanted to remove the letter b.
We’re thankful for the amazing feedback you have given us, Barbara!
Website is very easy to navigate. The drag and drop feature is VERY helpful.
Thank you, Lesly, we’re happy to hear that it was as easy as 1, 2, 3!
So happy this tool is a available and quite affordable. Thank you for this!
We appreciate you detailing your satisfaction with our builder, Darlene!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re very alarmed to know this, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.