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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Love the software... not crazy about the pricing process!
I wanted to select the one time payment but the system would not allow me to uncheck the other option then check the option that I wanted to select
Thank you, Tom. Your feedback is much appreciated!
The wording in the job description takes all the head aches out of this process.
Thank you, Suni, for sharing your feedback and for giving us a great rating.
It was simple and easy, I like that it gave you suggestions/bullet points.
Thank you, Amita, we truly appreciate your feedback, happy customers make our days brighter.
I didn´t know that I have to pay. You should say from the very beginning that we have to do so.
To clarify, Mike, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Easy to use and loved the suggestions on the side.
Thank you for the glowing review, Mark!
Looking like a quality product, I look forward to diving in to see the full strength of the tools provided.
Thank you for trusting us with your new resume, Alexander!
I would give 5 stars but had no idea that I would have to pay at the end. I wasted a lot of time on building when I could've gone to another free resource.
We’d like to clarify, Peter, that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Easy enough to populate the different sections with data, but I'm not really finding the overall formatting I'm seeking
Thank you, your feedback is much appreciated, Steven!
Amazing tool that greatly helped my daughter with her first CV
We appreciate you detailing your satisfaction with our builder, Reaghan!
It was a straight-forward process. Works well if you need to make a modern looking resume in a short time.
Thank you, Richard, for sharing your feedback and for giving us a great rating.
The site made the stress of completing a resume very minimal.
Thank you, your feedback is much appreciated, Stacy!
I hate that I couldn't find the price until I invested a lot of time into your website (but also I just purchased so Gdamn it worked.)
To clarify, Michael, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Little flexibility changing info. Frustrating and still do not like format
It is a good platform, but I think you need to include universities from more areas of the world and areas of study
Thank you for sharing your feedback and for giving us a great rating.
I understood one page resume was FREE. I just paid for my 1 pager.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Thank you for sharing your feedback and for giving us a great rating.
The whole process was quick and straightforward, with lots of choices.
Thank you for sharing your feedback and rating us with five-stars!
It was very straight forward and easy to comprehend
Thank you for sharing your feedback and rating us with five-stars!
They charged my dead grandmas card for two years. Overpriced also
We’re very alarmed to know this, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Candace, for all the love and support!