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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Its exploitation to advertise as a "free resume builder" and have NO information stating that there is a cost to finish creating your resume. 90% of the time, people who need this kind of assistance creating a resume dont have expendable income that can be funneled into a service like this.
Easy to use and good suggestions throughout the resume builder.
Thank you for sharing your feedback and for giving us a great rating.
This has been a great tool! Exactly what I was looking for.
Thank you for sharing your feedback and rating us five stars!
Won't let me download my resume even after paying or service
We’re very alarmed to know this, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
I find this to be an excellent service. I would love a one time pay and release, instead of a monthly subscription option to make 5 stars.
Thank you for sharing your feedback and for giving us a great rating.
Very efficient and straightforward. My resume and cover letter look great.
Thank you for sharing your feedback and rating us five stars!
Not happy with the service. Its a little too expensive for nothing. The customer service really was not helpful. No happy with you're service or the product.
We’re very alarmed to know this, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
Better than most resume builder sites. Keep up the nice work
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I really like the ease and intuitive resume prompts
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Made it easy and really quick to get my resume typed up!
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Ease of use, good wording, easy to go back and forth, from one section to another
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This was a great experience! Great tips and easy follow through
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The resume creating experience was very good, although it is annoying that it's required that it is required of you to have something in the "Employer" column, even though some of the work may be volunteer work on a resume. Also, i feel as though needing to purchase a subscription for this is unnecessary for my situation - I am a student and using this site and downloading this resume is part of my course. So maybe a function could be added where organizations or school boards can purchase a licence or something along those lines and those organizations can allow their students access to a set amount of resumes.
We’re very alarmed to know this, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.
The templates look great and the suggestions are exactly what I wanted to say but didn't know how to put into words. I wish there was a way to rearrange the the areas. Maybe there is and I didn't figure it out.
Thank you for sharing your feedback and rating us five stars!
I did not know I would be charged after doing this.
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Easy to use and navigate. Helpful suggestions/tips. Highly recommend!
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Fast and easy to build a strong professional resume.
Thank you for sharing your feedback and rating us five stars!
We will see until i am getting the job that i am looking for
Thank you for sharing your feedback and for giving us a great rating.
It was supper easy to work with and had great ideas for my resume.
Thank you, Brian, for trusting us with your new resume!
There were several templates to choose and inserting the information into the template was easy.
Thank you, Michelle, for sharing your feedback, we’re excited to hear you feel that way about our builder.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re very alarmed to know this, and are certainly prepared to change the experience you had with us.
We'd like to hear from you directly to make sure that this gets resolved. At your earliest convenience, please contact us directly at [email protected] please make sure to include your account information. We are certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves.