On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This has helped it allowed me to feel independent while giving support to create and update an old resume and cover letter!
Very easy to use, bullet points were extremely helpful
Thank you, Dorothy, for your review, glad we were able to help.
Really great and efficient, however i was charged twice
Thank you for sharing your feedback and rating us five stars!
There should be a free option, or at least an option without an auto-renewal. I don't mind paying $3 for 14 days, but the auto-renewal is ridiculous.
Thank you, Anna, for sharing your opinion with us.
Our website offers a basic access account completely free which allows you to download a plain text version. However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
Very helpful and convenient especially when in a rush to get it done.
Thank you for sharing your feedback and rating us five stars!
The resume was easy to build and saved ton of time. So many templates to choose from. SO many line items available to add.
Thank you for sharing your feedback and rating us five stars!
You should be clear from the start that you need to pay to get your resume
Thank you, E. Y. for sharing your feedback.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
WAITING FOR MY RESUME TO DOWNLOAD. Seemed pretty straight forward and appreciated the click and input hints
Thank you, Heather, your feedback is much appreciated!
Very easy to navigate and simple instruction. Finished Fairly quick was a huge plus.
Thank you for sharing your feedback and rating us five stars!
Good service, provided me value. Smart move making the trial $2.95 instead of free, and good website design. Felt funneled at the end and didn't want to do through the process of going to a different provider.
We’re thankful for the amazing feedback you have given us. Zachary!
Thank you for the very good guidance. The web site is very useful.
Thank you for sharing your feedback and rating us five stars!
Thank you for creating a professional and easy to format cover letter in less time than it took me to drink my cup of tea. I am so relieved to have this service available, it took the stress of coming up with the with the right words to say.
Thank you for sharing your feedback and rating us five stars!
Easy to set up a resume that I can then adapt to each job posting.
Thank you, Joel, we’re happy to hear that it was as easy as 1, 2, 3!
For a person who haven't typed a resume in a while, this app made it easy and simple for me. I would highly recommend it
Thank you for sharing your feedback and rating us five stars!
Great templates with simple guidance adjustable to tailor to any persons work experience.
Thank you for sharing your feedback and rating us five stars!
The ridiculous pricing is a scam, I started a free trial that was supposed to renew at $2 and instead have been paying $23 every month!
Thank you for sharing your feedback and rating us five stars!
I will start job hunting now. Its so easy to adjust a resume for a desired job.
Thank you, William, your feedback is much appreciated!
Excellent easy to use tools to build Resume from scratch
Thank you, Arfat, for sharing your feedback and rating us five stars!
The site is very easy to navigate, and very user friendly. Has very good templates, and was really good with recommendations.
Thank you, Teerion, for sharing your feedback and rating us five stars!
Easy to follow. Would recommend it to anybody. Great tool!
Thank you, Sherida, for sharing your feedback and rating us five stars!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks, Margarita, we’re always happy to help!