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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Excellent format moving through each step of setting up the resume with ease. Really appreciated the starred 'professional recommendations' in each section where I had the option to write whatever. Awesome program.
Easy to use, simple input with excellent output. Very Satisfied! Best two dollar purchase I ever made!
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I'd like more options to change the background colour of my resume! Otherwise, it was great! The suggestions save so much time.
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It is good to be able to get help when needed with such an important document as a Resume. Thank you!
Regi Meadows
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I like the different options given for resumes and cover letters.
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I like that i could drag my old resume file into your editor and manage it from there. Also the recommended job duties speeds things up.
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I've always struggled with CVs to the extent that I might settle for losing a chance to apply for a job just to avoid the cv hassle but live career really made it easy for me
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Fantastic tools and suggestions that made resume building less of a bear! Had no idea working in a restaurant could sound so interesting skill-wise.
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Very easy and super helpful. Takes the guessing work out of what to include in your resume and how to word it.
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I love the templates and auto correction. I just wish the price each month would be lower.
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Easy to use, user friendly way to create a great resume!
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Not yet done with my resume but so far its been incredibly helpful in creating my resume from scratch
Thank you, Elizabeth, for the positive comment!
My experience has been amazing. Receive ideas on how I can make my resume more attractive.
We're thrilled to hear that you enjoyed your experience with us, Phumzile!
Fine ease of use is excellent just don't like the hidden sub fee just explain that upfront!
Thank you, Margaret, your feedback is always welcome!
Great Layout, however I'd prefer a one-time usage fee option rather than this mandatory renewal and subsequent cancellation efforts
Thank you, Kyle, for the positive comments!
I feel that this site is expensive but I am running out of time and need to get this done so I dont want to start over.
Thank you, Emily, your feedback is much appreciated!
Easy to use but a bit too much for a long-term subscription.
Thank you, Jacob, for sharing how easy it was!
Easy to write my letter with the help of this site
Thank you, Peti for letting us know how easy and helpful it was!
This was the quickest and easiest way to build a resume. It saved me a lot of time!
Thank you, Melissa, for sharing your satisfaction with us!
Thank you. Was easy to make my own resume and was higher to work for Bill Gates. And now I'm sextrillionary.
You are very welcome, Nicole, and thank you for your review!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


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