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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Fast easy and simple. I am so glad i found this website
Did not know it cost money to download but good before that
Thank you, Morgan, for your review!
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
When you say free you should really mean free! Instead of hidden fee's
Thanks, Kevin, for taking the time to share your thoughts.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I assumed this was a free service. I do appreciate the look of the resume.
To clarify, Michele, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Very user friendly. A tremendous program that made my life so much easier
Thank you, Karin, for sharing your satisfaction with us!
Straight forward questions and fast results. Wonderful!
Thank you, Michelle, we truly appreciate your feedback, happy customers make our days brighter.
Made things pretty easy, but wish there were examples of specific careers. Overall, great.
Thank you, David, we’re happy to hear that it was as easy as 1, 2, 3!
Thank you for sharing your feedback and rating us five stars!
Very professional sounding resume, love the service so far
You made our day with your review, Tom, thank you!
Thank you for sharing your feedback and rating us five stars!
EXCELLENT THUS FAR AND YOUR LIVE CHATS TOO IS VERY EFFICIENT, THANKS TO JULIAN WHO HAS BEEN PATIENT AND HELPFUL
Thank you for sharing your feedback and rating us five stars!
Thanks for the resume help. I haven't thought about fixing it in years.
Thank you for sharing your feedback and rating us five stars!
Other than the checkout process, everything was great! The suggestions provided for my field were on point.
Thank you, James, for sharing your feedback and for giving us a great rating.
Supper easy format that will give you a professional resume quickly
Thank you for sharing your feedback and rating us five stars!
Quick and easy help with creating a great cover letter!
Thank you, Chasity, we’re happy to hear that it was as easy as 1, 2, 3!
The resume builder is a great experience and is smooth. I wish it was free but two bucks won't kill me I'll look at it as a small investment for getting a career.
Thank you for sharing your feedback and rating us five stars!
It was easy fast to complete online and guidance to complete a resume. Happy results!
Thank you for sharing your feedback and rating us five stars!
It kind of messed up to wait until I have already created my resume to let me know I have to pay for it. A little transparency would have been appreciated.
To clarify, Anthony, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I found this to be a very easy way to generate a resume.
Thank you for sharing your feedback and rating us five stars!
I love the ease of updating my resume on this site
Thank you for sharing your feedback and rating us five stars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us, Phillip!