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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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So far good. I just wonder how personalized my resume will be if multiple people are apply for the same positions.
I googled FREE resume templates. The resume looked awesome to download, but it was not free. I don't like being lied to, but I still love the resume
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Ebony.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Thanks, Brock, we appreciate your feedback!
Really user friendly and update resume with suggested templates
Thank you, Faiz, for the amazing review!
I like how I can purchase for a month to update my resume then cancel until I need it again.
Thank you, Greg, for taking the time to rate us, we suggest that you contact our Customer Service Team to see if we have any plans available best suited for you as we always have different discounted offers!
Great platform and ease of use. I found the bullet suggestions the best.
Thanks, Monica, for sharing how easy it was to use our builder!
Really quite confusing as to how I download my resume. Also I think I just paid for two subscriptions/
Thank you, Patricia, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Good cover letter template. Thank you for your site assistance.
Thank you for sharing your feedback and rating us five stars!
Your advertisement said free printable resumes. You lied
Our website offers a basic access account completely free which allows you to download a plain text version, Lance.
However, upon finishing the document, we also give the option of continuing with our premium features if you are satisfied with the end result. This gives you the ability to print, email or download your documents using our copyrighted templates, but these features are NOT listed within the Basic Access account.
In addition, we do offer a 100% money-back guarantee for our trial fee if you are not completely satisfied!
Difficult to edit. Did not know this was a paid service, especially when it's advertised as free. "Start today for free!"
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips, Chris.
However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Thank you so much for this service! It has been the most helpful of every other site I looked for help on.
Thank you for sharing your feedback and rating us five stars!
I believe this was easy, painless and professional. Hopefully it yields results.
Thank you for sharing your satisfaction with us, Chris!
Surprisingly easy to build resumes. The more than ample format choices were a welcome sight.
Thank you for sharing your feedback and rating us five stars!
So far so good! I found it easy to use, and by uploading my existing resume, I was able to turn it into a professional resume that is sure to get attention. So glad I found this site through google search!
Thank you for sharing your feedback and rating us five stars!
Thank you for sharing your feedback and rating us five stars!
I have not done a resume in years, so THANK YOU a million times. You made it so much less stressful. I do very much appreciate it. Again thank you.
Thank you for sharing your satisfaction with us, Patricia!
Excellent suggestions for work experience descriptions. I think those will really help in the search. However, disappointed that I cannot change the font on the resumes (or, if I can, it is not easy to figure out how)
Thank you for sharing your feedback and for giving us a great rating.
Thank you for sharing your feedback and rating us five stars!
Great experience and it has ways that I can get a Job
Thank you for sharing your feedback and rating us five stars!
It was easy to do and it's a great layout and would use it again
Thank you for sharing your feedback and rating us five stars!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


Thanks, Donna, for your review!