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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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It was quick and easy and hopefully it gets me a new job since I am relocating.
Thank you, Paula, for your lovely review, we're wishing you the best of luck in your job search!
Complete and concise. Give you ideas on what to write
Thank you, Teresa, for sharing your feedback and rating us five stars!
"Free-to-use" it was advertised as. But as I should have guessed, nothing is free. As soon as I tried to download the resume it prompted me to choose one of only two options, both of which were- you guessed it, not free!
Two stars because the resume builder was actually pretty decent, but the deceptive marketing is bogus.
Thank you, Stephen, for sharing your thoughts with us, and our apologies for any misunderstanding.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Worked well after I learned how the process worked.
Thank you, Aaron, for sharing your feedback and for giving us a great rating.
Its was wonderful experience from start to finish.
Thank you for sharing your feedback and rating us five stars!
Ease of use, great formatting, and quality work! This is a great time saver when applying to multiple positions.
Thank you for sharing your feedback and rating us five stars!
Not happy I had to pay at the end, or that I must call or cancel on line
Thank you, Patrick, for sharing your feedback and for giving us a great rating.
Kiti bhari. Maja ali. Are vaa. Kya baat hain. Ahaaha
Thank you for sharing your feedback and rating us five stars!
It was very friendly. It helped me out a lot with the stress of creating a resume
Thank you for sharing your feedback and for giving us a great rating.
Very happy with how your company has helped me transform my cover letter. Couldn't have done a better job myself
Thank you for sharing your feedback and rating us five stars!
The sample phrases for the different job responsibilities seem to help me get the right words.
Thank you, Janine, for the detailed review!
The temple was very easy to use. I love the fact I can go back and edit my resume whenever I need to do so!
Thank you for sharing your feedback and rating us five stars!
Very positive. It's as if a kindly career guide is leading me by the hand through this.
Thank you for sharing your feedback and rating us five stars!
User friendly website with appropriate options for effectively communicating your skills and experience via your resume
Thank you for sharing your feedback and rating us five stars!
It is so helpful to have the help writing my first resume.
Thank you for sharing your feedback and rating us five stars!
Love it! I am so happy they have different set outs for resumes
Thank you for sharing your feedback and rating us five stars!
It was an unexpected surprise! Making the resume process easy and fun. I highly recommend this site.
Thank you for sharing your feedback and rating us five stars!
Making a resume has never been easier. This is fast paced and to the point! Great for anyone that wants to get their dream job!
Thank you for sharing your feedback and rating us five stars!
I took one star because it would stop responding so I would have to start all over.
Thank you, Alvin, for your review!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


Thank you, Theresa, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!