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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It is fairly good at taking an old resume and having in conform to a new more updated format.
First resume builder I have used. Liked the choices of wording and descriptions in your drop downs particularly because they were relevant to the jobs or education or affiliations I choose when I was 'building' via your step by steps
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The suggested professional wording based on job title was extremely useful!
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YOu should have other payment option than just card, like Paypal
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Great suggestions! Love the Job goals suggestions.
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All good. Made it easy to write my cover letter. Thanks
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Very quick and easy and i just got off of a 12 hour shift at work
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I cannot download my cover letter seems like a scam to me
Thank you for taking the time to reach out, Thembeka, when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Its easy and has things that I have not thought of.
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It was really good and easy to use. Super helpful too
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Great at helping to set up a very professional looking resume. Very easy to use. User friendly.
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This website was very user friendly, offered numerous helpful tips for creating your cover letter, and the price is right.
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So easy and amazing cover letter parsed from my resume!
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Loved your pre-built paragraphs but really wish you'd tell people up front that there will be a charge or at least give more than one print. Sometimes you need to see it in print to make adjustments.
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Thank you so much for all the good tips! It looks great
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Easy, fast and very standard creation of my resume.
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I am happy with my resume so far they helped me with ideas what to add. Very helpful
Thanks, Bonita, for sharing your experience thus far!
Knowing that this was a paid service upfront would have been nice. Of course I love the resume I just worked hard to create, so I want to download it. The fee isn't expensive but it leaves the user feeling forced and tricked.
Thanks, Jasmine, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!