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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I wanted to add github link and Linked In profile along with my contact info but it wasn't possible from here, other than that its nice experience
Easy steps to follow and the result is stunning.
My cover letter is reflecting myself!
Thank you, Theresa, we’re happy to hear that it was as easy as 1, 2, 3!
They made something I had been dreading- super easy
Thank you, Rana, for sharing your feedback and rating us five stars!
I want to add website / social link to the phone #, email, address section
Thank you, Jennifer, for sharing your feedback and for giving us a great rating.
Awesome. I love how easy it was to use and so cheap!
Thank you for sharing your feedback and rating us five stars!
It was fast, but fraudulent... it started out by saying it was free, then after we finished there was a charge.
Thank you, Sharon, for sharing your feedback and for giving us a great rating.
I recommend one of the best websites for new resumes.
Thank you for sharing your feedback and rating us five stars!
Abysmal experience for a VERY overpriced product. I am not a satisfied customer.
We regret to see your rating towards us, John, we would love to speak with you directly so we can find out more information as to what led to this negative impression.
We're certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
This makes creating a resume so easy and so inspiring!
Thank you for sharing your feedback and rating us five stars!
Thanks, Tamin, we appreciate the feedback!
I love it. I recommend others to use it for a good resume and cover letter.
Thanks, Erlinawati, for all the love and support!
So fair my experience with this program is very productive. Hope it gets me an interview.
Thank you, Karen, for sharing your feedback and rating us five stars!
You can't edit where the pages separate or change the font size. My resume on the "Executive" template looks broken up in the wrong places with no 1" header or footer. It's too crowded.
Thank you, Susan, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Best template and guide for awesome Cover Letters. Can't wait to see how the resume builder works.
So happy I discovered this.
Thank you, Imran, for trusting us with your new resume!
I was told that this was a free site- Forced to pay at the end. Very misleading
Thanks, Tom, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Easy to use, good choice of layouts, various pre written choices, loved it
Thank you for sharing your feedback and rating us five stars!
I was unable to change the subscription term from 14 day to either one month of for a full year.
Thank you for taking the time to reach out, Bill, when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
The cover letter process was fast, easy and user friendly.
Thank you for sharing your feedback and rating us five stars!
I enjoyed the easy step by step of the resume creation. I liked the template designs.
Thank you for sharing your feedback and rating us five stars!
First it's hard to cancel. Then when I go cancel, you offer to keep record but you charge me $3.00 before my month is up. Really?
Thank you for taking the time to reach out, Sonya, when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Harmish, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!