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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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You should be able to edit and pay only per each time you edit to expensive
This is a really fast and easy way to create a resume.
Thank you for sharing your feedback and rating us five stars!
I appreciate the "Resume Strength" feature. It helped
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This was very quick and easy hopefully I can secure the interview with this awesome cover letter.
Thank you for sharing your feedback and rating us five stars!
Made creating resume a great experience and well worth the nominal fee.
Thank you, David, for sharing your feedback and for giving us a great rating.
It was quick and easy and I'm looking forward to positive feedback from my job applications
Thank you for sharing your feedback and rating us five stars!
This website provided a quick and painless process of developing a resume. Thank you!
Thank you for sharing your feedback and rating us five stars!
Super easy for making a great resume! Let me upload an old resume to save some time.
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Needed to create a resume in a hurry as a job was closing same day. This site made it easy to create a strong resume to submit.
Thank you for sharing your feedback and rating us five stars!
I thought this was a free service. After creating resume I was asked for payment. Better to just be honest up front.
Thank you, Kim, for sharing your feedback and for giving us a great rating.
Have used your site several times through the years and have always enjoyed it.
Thank you for sharing your feedback and rating us five stars!
Completion of the tasks to be done was in order & saved
Thank you for sharing your feedback and rating us five stars!
Quick is my middle name, so thank you for making it quick.
You are very welcome, Dan, thank you for rating us five stars!
This is really helpful. The trial version is great for when you need to just get a feel for the website has to offer. Thank you!
Thank you, Cindy, we're always here to lend you a hand!
So far this has been an amazing way to write a resume.
Thank you, Carrianne, for sharing your feedback and rating us five stars!
Very practical and professional, highly recommended
Thank you for sharing your feedback and rating us five stars!
It has been great and yesterday had the help of John who was extremely helpful and knowledgeable.
Thank you for sharing your feedback and rating us five stars!
It would be nice to know up front that you are paying for this.
Thank you, Lisa, for sharing your feedback and for giving us a great rating.
A very easy to follow, guided process to creating a concise and professional resume
Thank you, Edward, we’re happy to hear that it was as easy as 1, 2, 3!
Pretty good. I'm concerned with some of the knowledge behind knowing what certain jobs do in the Military.
Thank you, Tony, for sharing your feedback and for giving us a great rating.
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


Thank you for sharing your feedback and for giving us a great rating, Susana!