On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Absolute scammers, even if you only pay for a single transaction with them, once they have your card details they will involuntarily opt you into their monthly subscription plan of £13.50 every 28 days and will continually change their vendor i. D to circumvent you stopping payment aurthorisation with your card issuer. When challenged, they deny you have an account with them and then wont respond!
Oh, and they claim, unlawfully, that you automatically agree to their terms and conditions because you visited their website even though they don't make you implicitly aware.
Avoid at all costs unless you like being financially exploited!
A time saving, user friendly, easy, and effective way to build a resume.
I hate having to do a resume, this site made it so easy.
Thank you for sharing your feedback and rating us five stars!
Quick and user friendly, uses words detailed to teh profession your appling for. Very usefull for people that have not had to do a resume and job search in a Very long time.
We appreciate you taking a moment to share your satisfaction with us, Leigh.
I appreciate how easy this was. After answering a few questions it was easy
Thanks, Tamesha, we appreciate the feedback!
The suggested entries did not work for me and my position.
Thank you, Vauhgn, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Great template. Didn't realize that there was a fee, but after all the time completing it, I decided to pay the $2.95
Thank you for sharing your feedback and rating us five stars!
It was very easy to create a very professional Resume.
Thank you for sharing your feedback and rating us five stars!
Resumes that disappear right when you're finishing,
We regret to see your rating towards us, Christopher, we would love to speak with you directly so we can find out more information as to what led to this negative impression.
We're certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
The process was very user friendly. The instructions were easy to follow
Thank you for sharing your feedback and rating us five stars!
Simple to use very well written prompts
Professional and good format
Thank you for sharing your feedback and rating us five stars!
Great platform. Would appreciate if it shows a preview of pdf downloads before downloading file
Thank you for sharing your feedback and for giving us a great rating, Abdullah!
The site was easy to use, templates are lovely. I an taking a star off because I felt a little put off about not knowing the cost until the end. It felt a bit like "exit through the gift shop"... Oh, you enjoyed your product, great! In order to truly use it, pay up. That said, $2.95 is a reasonable charge. I don't plan to continue my payments beyond 14 days.
Thank you, Kimberly, for sharing your feedback and for giving us a great rating.
So far the process was very easy and straightforward
Thank you for sharing your feedback and rating us five stars!
So easy to use, and wonderful templates! It was a breeze to put together my resume even though it had been a very long time since I last put one together! Thank you!
Thank you for sharing your feedback and rating us five stars!
It was very easy to follow the prompts and complete.
Thank you for sharing your feedback and rating us five stars!
It is a great site, however!, I am not receiving responses to companies I applied to, and this worries me a lot. Unemployment is threatening our lives already, Us engineers, and this stresses and depresses us, please talk to those companies to at least respond even a rejection message is better than nothing at all. Thank you
Thank you for sharing your feedback and rating us five stars!
Your website effectively makes it impossible to sign up for the annual account, forcing users into a high-dollar monthly one. I intend to finish my work on LiveCareer, download my resume, cancel my account and leave strongly worded negative reviews on social media and related sites so no person will ever want to use your service.
Thanks, Ross, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I did not know I had to pay for a resume. Its okay though, how else are you all suppose to make a profit?
Thanks, Christin, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Great for building and refining resumes and cover letters! Job suggestions could be improved upon, however.
Thank you, Parth, for sharing your feedback and for giving us a great rating.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!