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Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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My experience using this resume builder was awesome and will recommend it to others
Very easy. Quick. Lots of different templates to pick from.
Thank you, Justin, for sharing your feedback and rating us five stars!
I found this really helpful and I would suggest Live Career to anyone looking to advance their resume.
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Live Career has helped me get a new job and a promotion in the past. An excellent tool to supplement the development and growth of your career.
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Excellent in every way! User friendly too.
Michelle & Troy Whitney
Thank you for the awesome feedback, Troy, we rely on input from customers just like you to make our service even better.
Was easily able to transfer information from my current resume and make huge improvements.
Thank you for sharing your feedback with us, Kenneth!
Would like the option to manually format sections (example, being able to create two columns for references)
Thank you, Andrew, for sharing your feedback and for giving us a great rating.
The template simplified my overall experience in detail and was easy to understand.
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Great template options. Website saved info automatically so I didn't lose the info I input. Price is reasonable.
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It said it was for free but its not plus its charging extra for every download
Thanks, Tramaine, for the feedback!
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I love it here! Great help!
LiveCareer was recommended to me by a fellow professional and they didn't disappoint
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Easy to build and edit as needed, developed a fantastic cover letter
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Very detailed and specific word choice to help build a great resume.
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I updated my resume in just under an hour it needed a lot of work. The expert suggestions are excellent and I really happy with the end result. Wish me luck!
Thank you for sharing your satisfaction with us, Mercedez!
Great tool for resume building. Wish cost and subscription was upfront instead of at the end.
Thank you, Akshada, that is just what we love to hear, please let us know if you need any help in the future.
Easy to use, great automatic selections, excellent wording suggestions.
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Beautiful work as the resume look great. More concepts
Thank you, Ovye, for sharing your feedback and rating us five stars!
Love this platform and ease of use. It helps me when I have writer's block. Thank you so much!
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Easy to use and great templates and great resume builder service thank you so much
I like how it guided you through the steps of the resume.
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This service made the experience of creating my resume quick, easy and hassle free.
Thank you for sharing your feedback and rating us five stars!
Answer: Our free account gives you the opportunity to try out our resume builder before deciding to purchaser ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. However you can download a plain text version of your resume for free. To be able to use all premium futures of the service we offer customer a 14 days access for $1.95 and we indicate up front that it will auto renew after the 14 days and that it can be cancel at any time. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact us directly if you have any further issues. You can email me at [email protected] or send us a private message here, we will be more than glad to address all your concerns. Best Regards, Live Career
Answer: This is what the site advertised: For 14 day access, $14.95, and for a year $39.80. However, signing up for ANY service aloows the site to store your payment information for further billing, and getting in touch with them, much less obtaining help is nigh impossible. After two weeks they will pull $39.80 MONTHLY from your payment method (please see my review and others on Google and yelp for further verification of this).
Answer: Do not use this site!
Answer: I had to cancel my Debit Card account with Bank of America, because the Bank refused to block LiveCareer from my account. I wonder if they are in cahoots or what? I believe a class action suit may be required so we can get our funds back.
Answer: Call your bank and change your card number Call them and let them know you have contacted your bank and will contact the better business bureau of you don't get a full refund. Then contact the better bBB and file a formal complaint. You will have a refund within a week. That's how I got my money back
Answer: Dont waste your time trying to contact them. I went to my bank and had all future billing refused AND I went to the State Attorney General and reported them.
Answer: Hello, Sarah - Thank you for getting in touch with us, our subscriptions are auto-renewing, we have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward. However, if you are only interested in the 14-trial and wish to avoid any recurring charges simply cancel your subscription before beforehand. We hope that this helps clear things up for you, if you have any other questions or concerns, please let us know. Best regards, LiveCareer US


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