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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Very easy to use and helpful in creating a resume.
It was very easy to use and I created a nice looking resume quickly.
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Great service i love that everything is prefill all you have to do is pick
Thanks, Kathleen, for the positive feedback!
Timely fashion, and very proficient. The way the put words on paper is amazing along with the help provided to get you where you need to be.
Thank you, Javanna, for sharing your feedback and rating us five stars!
It was good until the "free resume" turned into having to pay but it's cool.
Thank you, Julie for your feedback.
We’d like to clarify that our basic access accounts allow you to create and download a plain text version using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format you’ll need to subscribe first for a small fee which we offer a 14-day trial option.
In addition, we do grant a 100% money-back guarantee for our trial fee if you are not satisfied with the end result!.
Excellent format, wording, and guidance. Highly recommend!
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I cannot hide undergraduate date of graduation. Multiple attempts still is on resume
Thank you for taking the time to bring this to our attention, Brian and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Super easy to modify an already existing resume and that is a time saver for me!
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Thank you for allowing me to utilize your resume building content.
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It was easy process for me to have the resume done
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I love this site. It is very easy to use and VERY helpful in finding a professional way to express your abilities. I recommend it to anyone who ask about resumes.
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When you are looking for a job, this site is worth its cost in gold. Help with cover letters and resumes can't be beat. So super user friendly and simple. I would recommend it to anyone in the job market. Even customer service is super friendly and helpful. Thank you LiveCareer!
Easy and convenient and various formats to choose from
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This was the best and most helpful site in creating your resume. Thank you!
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Not accepting the card tried 2 3 card to download the resume
Thank you for taking the time to bring this to our attention, Trupti, and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Need an easier way to adjust the layout of different items.
Thank you, Andrea, for sharing your feedback and for giving us a great rating.
I enjoy the features but sometimes the features do not work properly
Thank you, Christina, we’ve taken note of your feedback and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.
Quick and easy format to create an organized and aesthetically pleasing document.
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It's very expensive for something you're going to use once and probably not have to update very often. But it works well and makes creating a resume easy.
Thank you for taking the time to bring this to our attention and our apologies for the negative experience. We take our user’s feedback very seriously, know that we hear you and we’re here for you, so when you have a chance please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
You should let people know upfront there is a charge. Very sneaky leaving it at the end after taking the time to build the whole resume.
We regret to see your rating towards us, Christine, we would love to speak with you directly so we can find out more information as to what led to this negative impression.
We're certainly committed to changing your mind about us and making sure that you receive the excellent customer service on which we pride ourselves so please, at your earliest convenience, contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Easy to do, great pre-printed descriptions of current job to choose from.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!