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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Super easy and helped me to be able to better express all of the skills that I have to offer
It was a smooth ride so far, recommendations can be made more relevant for the industry
Thank you, Pradeep, for sharing your feedback and for giving us a great rating.
Loved the suggestions and recommendations based on job history
Thank you, Karen, for all the love and support!
So far, so good! Could not have been an easier.
Wish me luck!
Thank you, Beverly, for sharing your feedback and rating us five stars!
Why do you hide your phone number? I have to assume your another one of those $#*! companies that don't want to pay your employees to answer the phone. VERY VERY bad practice
Thank you for sharing your opinion with us, David; however, we do not hide our phone numbers since these are all displayed on our Contact Us page, which is listed below; that being said, our apologies for the negative experience. We take our user’s feedback very seriously; know that we hear you and we’re here for you, so when you have a chance, please contact our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
Easy to use, great navigation. Excellent selections
Thank you for sharing your feedback and rating us five stars!
Quick, easy and professional, would recommend for you.
Thank you for sharing your experience with us, Trent!
Very easy and user friendly system to create a professional resume
Thank you for sharing your feedback and rating us five stars!
Easy to build resume with awesome examples and help.
Thank you for sharing your feedback and rating us five stars!
Thank you for sharing your feedback and rating us five stars!
Its been great. It would be greater still if the package is more affordable. Thank ya LiveCareer!
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I like thy choices of formats &
Multiple listed credential attributes.
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Auto renewal should be an option not forced on people
Thank you for the feedback, Jon.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
I don't appreciate being charged when I didn't realize till the very end that there was a charge. Shady!
Thank you for the feedback, David.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Makes the resume process easy and gives good examples.
Thank you for sharing your feedback and rating us five stars!
I love the professionalism how my resume looks I know will get employers to look at my resume now
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Easy to understand. Helpful hints. I was able to add features that were not available. Reasonable cost.
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So far so good. Considering I didn't know where to start, this program has led me along to make a decent resume thus far
Thank you for sharing your feedback and for giving us a great rating.
Very helpful website. Has helped me apply to many jobs.
Thank you for sharing your feedback and rating us five stars!
Very user friendly, takes the stress of job hunting off! Good job y'all
Thank you for sharing your feedback and rating us five stars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!