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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Don't change. Please.
This tool is so useful! It makes getting around the normal barriers to entry so much easier, as well as gives good hints on resume polish!
Thank you for this service!
Thank you for taking some time to review us, we love to hear from our users as it provides us with valuable feedback that helps us serve customers like you better.
This was a simple process that made suggestions and allowed me to edit the suggestions. Great experience.
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it!
Formatting and improving on the content written and design.
Thank you! We're pleased that you're happy with our builder.
Made it super quick and easy. Although it filled out a lot of it for me I still feel like it was able to personalize to my specifications.
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it!
Very easy to use and takes little effort to complete.
Thank you for sharing your feedback and rating us!
It was very easy to follow and I needed it quickly.
Thank you, we truly appreciate your feedback, glad we were able to help.
Love the template options and copy/content suggestions.
Glad to know that you love our resume templates, Stephanie!
I like how this software helped me with my resume.
Thank you for sharing your satisfaction with us, Kia!
Great site, with a vast variety of resume options/templates
We appreciate you detailing your satisfaction with our builder, Penny!
It made it a little easier but also added work by downloading much of the info to the wrong sections as well leaving some info out completely.
Thank you, Chris, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
The template was helpful, easy to use and concise.
Thank you, we're always here to lend you a hand, Michael!
YES of course I have an issue... Your templates so not allow for numerical input such as my license and insurance numbers! Which is required by law. Only after I pay do I find this out.
Thank you, Heather, for sharing this with us, please know that you can add a custom section that you can customize to add any license or insurance numbers that you need. We hope this helps and if you need guidance on how to create it let us know.
I like everything about LiveCareer so far, as I build my resume.
My be this resume and cover letter might land me a better job.
Thank you, Richard, for sharing this with us; we wish you all the best in landing your dream job!
Awesome online service to create resumes and upgrade further career opportunities.
Thank you, Ann, for sharing your feedback and rating us five stars!
I am working with a professor and this tool fit what I need to creat her resume.
Thank you, Corine, for sharing your feedback and rating us five stars!
This was the easiest resume builder I've ever used.
Thank you, Jessica, for sharing your feedback and rating us five stars!
Thank you, Coe, for sharing your feedback and rating us five stars!
Simply brilliant platform to help people properly promote their skills and capabilities
Thank you, Haissam, for sharing your feedback and rating us five stars!
It is a bad experience again as I have to pay twice within days
Our apologies for the negative experience, and thank you for bringing this to our attention; we would love to speak with you so we can understand what happened as we take our user’s feedback very seriously; know that we hear you and we’re here for you, so when you have a chance, please get in touch with our Customer Service Team using the link provided below.
Contact Us: https://www.livecareer.com/contact-us
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your review, we are happy to help you always!