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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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The resume builder is fantastic. Love how easy it is to use and super appreciated the suggested job descriptors
Thank You for your help I haven't done a resume in almost 20 years.
Thank you for sharing your feedback and rating us five stars!
You should tell people upfront that you have to pay before getting true access to the resume.
Thank you for the feedback, Nick.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Hoping the payment and usage is as advertised. Really wanted the full payment at once option, but check out went directly to 14-day trail. (?)
Thanks for the review, Michele, to clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Making a resume can be stressful, but this site made it easy and I was able to capture my skillset way easy with the prebuilt occupation description list based off your work title.
Thank you for sharing your feedback and rating us five stars!
You are deceiving. You don't tell in the beginning you are a money making for profit. You should be ashamed of yourselves.
Thank you for the feedback, Laura.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
My first resume at 45 years old, so we will see I guess…
Thank you for sharing your feedback and rating us five stars!
This program makes creating a resume simply. I love it!
We’re thankful for the amazing feedback you have given us!
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Hello, Christine! Thank you for your 3-star review, we would love to know more details about your experience if there's something we can assist you with, we'rere gladly to help!
I searched for a FREE resume builder. This site was advertised as a FREE resume builder, but to access your resume, you have to pay. It is very disappointing and false advertising.
Hello, Nannon! We do offer free templates at this section of our site by downloading the document in the title that says free. Click the link below and navigate our site and you can find it. Let us know is this helpful by private message. https://www.livecareer.com/resume/templates.
Loved my experience, just too expensive at this time
Hello, thank you so much for your review and we are glad you love the experience.
Forever available & awesome recommendations! What a great tool to have &utilize. Everything is saved to track your great progress.
Thank you, for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
Cool, very helpful and definitely detailed. I like how easy the format is. Thank you!
Thank you so much for your review, we are happy to help you always!
Quick and easy. Uploaded my resume and it was transcribed to their format. LiveCareer added statements to my resume to make it stand out.
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
There was a weekly subscription I remember paying under 3$ for a short term subscription. I believe you would get so much more if the customer was given that choice. I love this product and thank you for making it easy to use.
Thank you, Diamond, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
I need to know where this resume will be kept so I can email it out.
Thank you for the review and for rating us four stars, Julie!
Thank you for the review and for rating us four stars!
I hesitated to update my resume, it has been 3 years. LiveCareer made it so easy they imported my old resume and helped me create a beautiful updated one. Thanks to them I was offered my dream job! It was simple and I did it in no time at all!
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Was not told this was paid until the end, very deceptive but I'm not going to write the thing again
Thank you for the feedback, Tyler.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version completely free. We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Thanks! Appreciate the quality service provided. Prompt and efficient as well as helpful
Thank you for sharing your feedback and rating us five stars!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and rating us five stars!