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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I was amazed how easy it was to complete the resume" tailored to specific job I was applying for.
I was told by HR person during my interview how much they liked my resume' and cover letter, it helped to focus their attention to read more before the interview.
I had worked on my resume all day long. After much frustration I finally finished it, then while trying to figure out how to pay the screen went off. Of course I became more frustrated, but when I called I talked with Adrian he was so pleasant, calm and very helpful. He explained everything I needed to know in terms, I understood. He was just the person I needed to talk with after a difficult day. Thanks again Adrian, I really appreciated you kindness.
Hi Janice M.,
I’m very sorry that you have had this experience with our service, but we’re glad that Adrian was able to assist you. We wish you all the best!
Best regards,
Anna
LiveCareer
It is a great program and will use it in the future if needed. I will definitely
Refer fellow employees to this website.
Hi Carol M.,
We are so glad that you loved the site. Thanks for recommending us to your fellow employees. We wish you career success!
Best regards,
Anna
LiveCareer
Nice service to build your own CV using a template.
Hi Bruno M.,
Thanks for providing me the email address you used to create the account.
I issued a full refund in the amount of £22.95. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation email for your records.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email me at anna. B@livecareer- support.com
Best regards,
Anna
LiveCareer
I was very relieved to come across your website since I needed to update my resume very quickly. I was able to access many version of writing a resume which I was impressed with and used. I will definitely recommend LiveCareer to my friends at college and work for the many options available with LiveCareer in writing a resume and updating it and being connected to potential employers. I will like also to thank you for great customer service.
Hi Jasmine S.,
We are so happy that you liked our service. Thanks for recommending us to others. We wish you all the best!
Best regards,
Anna
LiveCareer
The website was easy to understand and navigate. The templates and tips were very helpful. I did have a small problem on the editing/spacing. When I was listing my employment history on one of the templates and I made some edits it did not change or adjust the spacing. It wasn't that obvious but it was an issue. Other than that, it was easy and very helpful.
Hi Stephanie L.,
I’m very sorry that you had spacing issues, but we’re glad that you found the site helpful and easy to use.
I would appreciate if you would contact me directly with the email address you used to create your account so that we can resolve this issue quickly for you. You can email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
Hi
I self "Kalpesh Ganotra" and I started using the services of Live Career on 11th July, 2014 & I got the Job within 10 days.
Its an excellent website in which You can Develop a strong Resume, Cover letter, your interview skills etc...
Its Awesome..
Hi Kalpesh G.,
Congratulations on your new job. We are glad to be of assistance. We wish you the best!'
Best regards,
Anna
LiveCareer
My experience with LiveCareer has been wonderful. I was not able to create a resume on my own and as soon as I registered with LiveCareer they made it so easy and yet so professional. I landed a few interviews right away and a Job! Thank you again LiveCareer couldn't have done it without you :)
Hi Emilio C.,
Congratulations on your new job. We’re glad that you found the site easy to use. We wish you more success in your career!
Best regards,
Anna
LiveCareer
I was in need of help putting together a resume for an upcomming interview. I had one from 20 years previous but obviously it was outdated and wasn't really sure where to begin. LiveCareer made it so easy. You can use their examples all ltogether or use the examples as a guide. They provided many template options to pick from, I can't say enough about the service they provide. Thank You LiveCareer! BTW, I got the job!
Hi Coleen M.,
Congratulations on your new job. We are so happy that you found the site and service helpful. We wish you all the best!
Best regards,
Anna
LiveCareer
Makes a lot of sense to advertise FREE when you can make one but cant print or download it unless you pay. So hows that free
Hi Smith J.,
I’m very sorry that you have had this experience with our service. Our free account gives you the opportunity to try out our resume builder before deciding to purchase. The ability to print, email, or download your resume and cover letters are features included in our paid subscription and not listed as a feature of the free account. You can download a plain text version of your resume for free.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me directly if you have any further issues. You can email me at [email protected]
Regards,
Anna
LiveCareer
The site was very easy to use. Customer Service was excellent. Will use site again
Hi Becky A.,
We are so happy that you found the site and service helpful. We wish you all the best in your job search.
Best regards,
Anna
LiveCareer
The site is awesome. The cover letter options are compelling but sound relaxed, almost informal. I was having writer's block, but this website helped me through all that.
Hi Edna R.,
We are glad to be of assistance. We wish you success in your job search!
Best regards,
Anna
LiveCareer
The resume that I created help me land a job two days after it was written. It was very easy to write and the tools that they have are simple to use. I recommend this to anyone that needs a resume written.
Hi Robert C.,
Congratulations on your new job. We’re glad to be of help. We wish you more success in your career.
Best regards,
Anna
LiveCareer
Great source for resume building! Easy to use and understand! Plus I got the JOB!
Hi Kera M.,
Congratulations on your new job! Glad that you found the site easy to use. We wish more success in your new career.
Best regards,
Anna
LiveCareer
I did not have any idea how to write a resume before because I never needed one, but now that I was looking for another step in my career I was in need for a professional resume in order to get a better job. Looking at different websites, I found LiveCareer resume builder, and it was the best help I could have ask for. Very helpful, fast, and convenient.
Hi Rovena G.,
We are so happy that you found the site and service helpful in your job search. We wish you career success!
Best regards,
Anna
LiveCareer
Very good. Got me a job and my friend. Just cancelled and it was done in seconds. Thanks live career.
Hi Garry M.,
Congratulations to you and your friend on the new job! We are glad to be of assistance. We
Wish you both the best!
Best regards,
Anna
LiveCareer
Very easy to use. Was great that you can enter your information once and then change the style and formatting without having to retype or edit anything. Highly recommended!
Hi Jennifer H.,
We are happy that you found the service easy to use. We appreciate you recommendation. We wish you career success!
Best regards,
Anna
LiveCareer
This website is a complete scam. The positive reviews on this site are obviously written by trolls who are being compensated. I tried to use the resume template advertised for 1.95 and they signed be up for a very expensive monthly service.
Hi Johanna F.,
I’m very sorry that you have had this experience with our service. I would appreciate if you would contact me directly with the email address you used to create your account so that we can resolve this issue quickly for you. Please email me at [email protected]
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
Very helpful! The different formats are invaluable.
Hi Frances W.,
We are glad that you found the service helpful. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
Bonnie was my agent I spoke with, and she was great! She was quick, to the point, and helped me in less than 5 minutes. Great service!
Hi Katie M.,
We are so happy that you liked how Bonnie assisted you. We wish you career success!
Best regards,
Anna
LiveCareer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leona F.,
We are so happy that you found the site helpful in your job search. We wish you career success!
Best regards,
Anna
LiveCareer