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LiveCareer

4.4

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From the business

Let’s get you hired!

At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Tammy B.
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Live Career was a great place to create a Resume with lots of helpful tutorials.

Date of experience: August 4, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Tammy B.,

We are glad that you found the site helpful. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Colorado
1 review
0 helpful votes
Follow Christina K.
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It was super easy to use and navigate through each field. Customer service was easy to access for any questions and concerns. Would highly recommend this site to anybody that needs to start or update their resume.

Date of experience: August 3, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Christina K.,

We are so happy that you enjoyed the service. Thanks for recommending us to others. We wish you career success!

Best regards,

Anna

LiveCareer

Georgia
1 review
0 helpful votes
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Very helpful great pointers on how to write the perfect resume would recommend this service to others

Date of experience: August 3, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Helen K.,

We are glad to be of help. Thanks for recommending our service to others. We wish you the best in your job search.

Best regards,

Anna

LiveCareer

New Jersey
1 review
0 helpful votes
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I was extremely satisfied with the service I received from Live Career. Their resume building service is unparalleled and very professional. I will recommend Live Career to all my friends, whether or not they are actively looking for a job.

Date of experience: August 3, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Lana S.,

We are glad that you loved the site and service. Thanks for recommending us to your friends. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

New York
1 review
0 helpful votes
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This is a great site
August 5, 2014

This is a great site. Helped me build a fantastic resume which in turn helped me land a FANTASTIC career opportunity! Thank you for the help.

Date of experience: August 2, 2014
Laura T. — LiveCareer Rep
over a year old

Hi William W.,

Congratulations on your new job! We are glad to be of help. We wish you more success.

Best regards,

Anna

LiveCareer

Maryland
2 reviews
1 helpful vote
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I was starting from scratch with my resume, and it had been years since I'd even thought about my resume or old work experience. My Perfect Resume helped me get the first job I applied for! The tips (like "2-3 word phrases") and even specific examples of phrases that employers are looking for helped me start thinking about my own specific skills. Also, having the formatting done for me saved me TONS of time. Definitely recommended!

Date of experience: August 1, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Katherine T.,

Congratulations on your new job! We love to hear our customer’s success stories. We wish you all the best in your new career.

Best regards,

Anna

MyPerfectResume

GB
1 review
1 helpful vote
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I have been looking for work since April. I felt that maybe it was my cv presentation which was a little basic. I found the site. Spent a couple of hours building a cv and then looked at all the different styles. I also did a covering letter using the same font and design. I sent out 4 cvs only to Solicitors who DID NOT have any vacancies. I got 2 job offers. I can only presume that the professional presentation of my CV caught their eye. I found a job within 2 weeks of enroling on the site and I would recommend that anyone looking to change their career uses this site to create a CV which looks professional and is pleasant to the eye.

Date of experience: July 31, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Paula W.,

Congratulations on your new job! We are glad to be of help. We wish you more success in your new career.

Best regards,

Anna

LiveCareer

Australia
2 reviews
1 helpful vote
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WARNING!
August 2, 2014

WARNING! Please look for another resume building site, I have requested using all the channels that they had provided to cancel my subscription. When they did cancelled my subscription they close my access the site (login doesn't exist anymore) but there still taking $39.80 US out of my account each month... for what! They've closed my subscription two months ago so why haven't stopped the deduction from my account. I think if it keeps going I will contact the police near there business and get them to pay a visit and question them about fraud. I've done this before to another Business in the US that was doing the same thing... the police were very interested and happy to assist... a week later I got my refund into my account of $207.00.

What these people are doing is illegal, to save your money and a huge headache "AVOID"

Date of experience: July 30, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Barbara A.,

I’m very sorry that you have had this experience with our service. In response to the ticket LTK121930729631X, you provided the last 4 digits of the card 1093. Upon checking, the account was under an email [email protected], and [email protected].

I have cancelled your subscription and issued 3 full refunds in the amount of $119.40 as a courtesy credit. You'll see it on your bank statement within 2-3 business days. I have also sent you a confirmation to the email address registered to the account.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously and hope that you will reconsider your star rating and negative review of our site and service. Please contact me again directly if you have any further issues. You can email at [email protected]

Best regards,

Anna

LiveCareer

California
1 review
1 helpful vote
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I had a really good experience with LiveCareer. I used the service for me and my boyfriend, and we both were able to find jobs. LiveCareer customer service is also awesome, both times when I called to cancel service the fellow on the phone was great, I wished I had his name. So I will continue to recommend LiveCareer. The only thing I will suggest is to have job description for Upholstery, and Telemarketer.

Date of experience: July 30, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Lisa S.,

Congratulations to both of you on your new job! We are glad that you had a good experience with our service. We wish you both success in your new career.

We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Product team.

Best regards,

Anna

LiveCareer

Maine
1 review
1 helpful vote
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This was a simple pain free process!
Making a resume has never been so easy.
Many temp-lets to choice from.
Resume checker was also helpful.
Will recommend LiveCareer to anyone seeking a new career.

Date of experience: July 30, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Alan T.,

We are happy that you found the site helpful. We wish you career success!

Best regards,

Anna

LiveCareer

Brazil
1 review
1 helpful vote
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LC helped me a lot presenting the templates for resumes and summaries.

Date of experience: July 30, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Antonio M.,

We are glad to be of help. We wish you all the best in your job search.

Best regards,

Anna

LiveCareer

Kentucky
1 review
1 helpful vote
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I love the tips for creating my resume and the template options. It was so easy to switch from one layout to another to find the one I liked the best.

Date of experience: July 29, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Josh T.,

We are so happy that you liked our service. We wish you all the best!

Best regards,

Anna

LiveCareer

North Carolina
1 review
0 helpful votes
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The resume and cover letter tools are outstanding. Far superior to any other I've seen. They are user friendly and visually appealing. I did have to contact customer service to assist with margins on the backend. The representative was helpful and displayed a positive attitude. I have recommended your service to my friends and colleagues. Thank you!

Date of experience: July 29, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Karen S.,

We are so happy that you had a good experience with our service. Thanks for recommending us to others. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Illinois
1 review
0 helpful votes
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I love the quality and ease of the resume and cover letter builder. I have landed lots of interviews. I was just hired at a job using the resume builder. I truly love the program and would definitely recommend it and use it again!

Date of experience: July 29, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Jensen A.,

Congratulations on your new job! We are so happy that found the site easy to use. We wish you more success in your new career.

Best regards,

Anna

LiveCareer

Canada
1 review
0 helpful votes
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Awesome customer service...
July 31, 2014

Awesome customer service... easy to deal with... great templates that were easy to use

Date of experience: July 28, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Dawn H.,

We are so happy that you liked our service. We wish you career success!

Best regards,

Anna

LiveCareer

Texas
1 review
0 helpful votes
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Site offered much more than I expected. Easy navigation; easy editing. If the need arises, I will definitely subscribe again.

Date of experience: July 28, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Gloria E.,

We are so happy that you enjoyed the site. Thanks for considering our service for future use. We wish you career success!

Best regards,

Anna

LiveCareer

Delaware
1 review
0 helpful votes
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I was having a hard time finding a job no one was responding to my resume after I used your resume template employers started calling me with in days

Date of experience: July 27, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Roy J.,

We are glad that that you found the site helpful in your job search. We wish you career success!

Best regards,

Anna

LiveCareer

Florida
1 review
0 helpful votes
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This site was very user friendly and very helpful.

Date of experience: July 27, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Christine G.,

We are glad that you found the site helpful. We wish you the best in your career search.

Best regards,

Anna

LiveCareer

Virginia
1 review
0 helpful votes
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I was able to pick a professional resume template and create my own resume update. It was very easy to do and the selection of templates was great. I found a job locally, submitted my cover letter, resume and References and got the job. Thank you!

Date of experience: July 27, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Marcia S.,

Congratulations on your new job! We are glad that you liked the site. We wish more success in your new career.

Best regards,

Anna

LiveCareer

Pennsylvania
2 reviews
0 helpful votes
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I was very appreciative with the materials i needed to improve my resume.

Date of experience: July 26, 2014
Laura T. — LiveCareer Rep
over a year old

Hi Chuwanna D.,

We are glad to be of help. We wish you all the best in your job search.

Best regards,

Anna

LiveCareer