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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I found your site to be very helpful with the exception of the sign-in process. For some reason my password was not recognized each time I tried to sign-in and I had to reset it each time.
It was nice to have a site to give you the correct way to write a cover letter. Especially all the different phrases, for the right cover letter. Thank you very much.
Dear Alicia W.,
We’re happy that you found the site nice and easy to use. We wish you career success!
Best regards,
Anna
LiveCareer
My experience with live career was great and I landed a great job because of it.
Hi Warren F.,
Congratulations on your new job! We are so happy that you had a great experience with us. We wish you the best in your new job.
Best regards,
Anna
LiveCareer
The site was easy to use, I did not realize that there was additional subscription fee. But I got a new job and was satisfied. Cancellation was also easy.
Hi Lea D.,
Congratulations on your new job!
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing if not cancelled. This is to ensure no interruption in your service. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
We are glad that you were satisfied with the service. We wish you success in your new career.
Best regards,
Anna
LiveCareer
I got hired on my first application. Maybe dumb luck, maybe great resume builder app. I got the job, what else matters?
Hi James G.,
Congratulations on your new job! We wish you the best in your new career.
Best regards,
Anna
LiveCareer
Easy to use, customer service very helpful. Great Experience!
Hi Nichole L.,
We are so happy that you had a great experience with our customer service. We wish you the best of luck in your career search.
Best regards,
Anna
LiveCareer
Awesome. As an experienced recruiter I would like to highly recommend this site to any person wanting to build a resume or CV. There is tremendous variety and allows for individual choice. Also very well priced
Hi Tessa S.,
We are so happy that you loved the site. Thanks for recommending us to others. We wish you all the best!
Best regards,
Anna
LiveCareer
Excellent templates and cover page options. Live Career helped me land the job I was looking for! Thanks for an easy and smooth transition. :)
Hi Kristen K.,
Congratulations on your new job! We’re glad that you loved the site. We wish you the best of luck in your new career.
Best regards,
Anna
LiveCareer
EXCELLENT! Its user friendly, even if you are computer challenged. I love it and will definitely pass this site on to my school mates.
Hi Geinah J.,
We are glad that you loved the site. Thanks for recommending us to your schoolmates. We wish you all the best!
Best regards,
Anna
LiveCareer
Dissatisfied. You Are Only Interested In Making Money Only. First Of All You Charge A Excessive Monthly Payment And Then You Charge Extra For Other Services.
Hi Terry H.,
I’m very sorry that you have had this experience with our service. LiveCareer’s resume builder is dedicated exclusively to helping people get jobs. In these tough economic times, a well-written resume is essential. LiveCareer’s interactive tools - including a cover letter builder, resume builder, vast array of resume samples and LiveCareer review process, help job seekers easily and professionally secure the jobs they want. With LiveCareer’s award-winning application, building a standout cover letter and resume is easy, affordable and professional for all job seekers.
We are very committed to providing great service and customer satisfaction, and your feedback will be given to our Marketing team. I would appreciate if you would contact me directly with the email address you used to create your account so I can take a look on it personally and resolve this issue quickly for you. Please email me at anna. B@livecareer- support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer
This service is highly recommended! I received the help that I needed to improve my resume as well as my interview skills. Thanks so much!
Hi Vanessa C.,
We are glad that you found the site helpful. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
LiveCareer
Nice resume builder, loved the options for highlights. Only needed for a small amount of time and I will recommend this site for sure!
Hi Shannon G.,
We are happy that you loved the site. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
LiveCareer
Y'all were such a big help to me with my resume. I really liked your suggestions and you wordings that was such a big help. Thank you
Hi Jen A.,
We’re glad to be of help. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
I was skeptical when I first went on the website, but as I was creating my resume and found out with one click I could change everything I was truly amazed. I believe my resume highlighted exactly the right things for my NOW employer. She was WOWed by how beautiful the page looked. I will definitely use this website again!
Hi Paula V.,
Congratulations on your new job! We’re so happy that you liked the site. We wish you more success in your new career.
Best regards,
Anna
LiveCareer
Its quick and easy to get started. Start your resume from scratch and take advantage of the different styles and templates. The end result looks greats. All the way from resumes, cover letters, even JOB search. I recommend this site.
Hi Anthony Q.,
We are so happy that you found the site fast and easy to use. We wish you the best in your career search!
Best regards,
Anna
LiveCareer
This site is wonderful! I needed a resume for the next day, and had all the infomation I needed, however, it has been years since I have done one. The format, helps, examples, and the feedback was terrific. I had a professional paper, and I was finished in a short amount of time. I would highly recommend this site to anyone! Thank you so much
Hi Judy H.,
We’re glad that you liked the site. Thanks for recommending us to others. We wish you the best in your career search.
Best regards,
Anna
LiveCareer
5 star rating. My daughter and I were trying to make a resume for her job search.
I myself have never made a resume since I work for family businesses all my life.
At 52 I did not have a clue. This website was wonderful it took all of my worries away. Just fill in the blanks and the resume makes itself. This is a must tool to have if you are new to the resume writing and for older individuals who are getting back into the workforce. BTW she got the job!
Hi Lisa M.,
Congratulations to your daughter on her new job! We are glad to be of assistance. We wish your daughter success in her new career!
Best regards,
Anna
LiveCareer
The site was easy to use and did what I needed it to! Got the job!
Hi Lori C.,
Congratulations on your new job! We’re happy that you found the site easy to use. We wish you the best in your new career.
Best regards,'
Anna
LiveCareer
GREAT WEBSITE. I haven't written a resume in 24 years. With the step by step instructions and advise, I was able to successfully apply for a Manager in training position. I start tomorrow.
Hi Cheryl B.,
Congratulations on your new job! We always love to hear our customer’s success stories. We wish you all the best in your new career.
Best regards,
Anna
LiveCareer
Live Career can help a person develop a cover letter fast and easy if never created one before. I would recommend Live Career to anyone that is looking for help in making a cover letter or resume.
Hi Lisa W.,
We’re so happy that you found the site fast and easy to use. Thanks for recommending us to others. We wish you career success!
Best regards,
Anna
LiveCareer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chris H.,
We are glad that you found the site easy to use. We wish you career success!
We are very sorry if you had any issues logging into your account. If you need any assistance, please contact our customer service and they will be happy to assist you.
Best regards,
Anna
LiveCareer