LiveCareerReviews 8,756

Great website, great tools for helping me build the perfect resume.

I suggest using another site, or simply asking a counselor or a family member to assist. Not only did I try once to delete my account (after I located my zip drive with my old resume), but deleting my account came with no success. I was then charged $39.00 for what I'm not sure. The first charge was under $2.00, and rightfully so when you consider a resume is my info created by me about me. If this company asked me about myself then created a resume based on my recorded info THAT would be worth this ridiculous amount. Three days after I finished the online resume I pressed a deactivate account button and I now see that it didn't work. I thought this to be a grand idea, and a way to categorize my work history while searching for my missing resume in a flash drive, but this now feels like a scam for the unemployed. I too tried to do a live chat and sent an email, but no response has been received on my end. One thing they do not point out is that when you try to deactivate your account there are missing sections that you'll need to fill in(age, grad date, gender). If you continue to press deactivate without doing so, it will not deactivate or tell you why. Not cool!

Thanks to a support worker, Anna, did concede and returned 3 months of 6 months billings.
It is their policy to auto-bill,,,, soooo beware, and be warned. Also they are not a USA comp, they are UK, all billing is UK. Would I use again? Site was OK, worth the fees, NO. You can hire a professional writer for much less that 40$ a month. Always be aware of auto-billing. I will never again use a real CC, banks now issue refillable CC for internet use, I now know why. And the CC company's wont back you since they consider auto billing legitimate.
Be Warned! I am thank full for the assistance of the person mentioned, but it should never have happened.

I was preparing two different resumes. This is a great site. Very easy to walk through. The only problem was I had to wait to begin the second resume because the option wasn't offered to begin a new one for a different person. Also upon trying to cancel the subscription I had to call in because the site just kept offering more things to buy. The ease of using this site is wonderful. I will be back and I will recommend your site to family and friends.

I had a great experience on this site. The software was very helpful in guiding me to create an appealing resume and the phone customer service was super easy. I will use it again and recommend to others.
Suggestions: The Live Chat was not useful --waited 5 minutes but no one ever showed up. It would be nice to have a tab function within the the resume sections. I wanted to line up some things down several lines of test and had to do it by pushing the space bar. Which wasn't very effective because the spacing is different while working in the program than when it actually prints up.

I used this service to write my resume and although I am pleased with the final product, the customer service is absolutely terrible. They do not answer their emails, if you call you will be put on a loop and they will not pick up. I have attempted several times to delete my account and they will not allow me to do so despite the fact that my subscription has expire. S C A M

Once again, another site that takes advantage of young people. My son,(teenager), used this one time to do his very first resume. They charge your debit card for the small $1.95 fee which is fine. Fourteen days later, there is an almost $40 charge to the debit card. I'm sure this happens all the time and this is how they make their money. Customer service reps are not the nicest people either. It's a shame that a site that could possibly grow and one day be worth more than an average 2 STAR RATING(it's rated that for a reason) isn't more upfront with their policies, DON"T try to hide it in small print, be upfront and clear when it comes to playing with peoples hard earned money. They are on your site for a reason, to get help, not get ripped off by the ones that are supposed to help you get your career started. Shame on this company.