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LiveCareer

4.3

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From the business

Let’s get you hired!

At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.


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LiveCareer Reviews Summary

The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Aimee H.
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You make it so effortless and easy to create an exceptional resume!

Date of experience: May 16, 2022
Xiara P. — LiveCareer Rep
over a year old

We're thankful for the amazing feedback you have given us!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Texas
2 reviews
0 helpful votes
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Things are going well so far
May 19, 2022

Things are going well so far. I just now created my resume. Next comes reviewing a hard copy for any errors and have some other professionals view it.

Date of experience: May 16, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you, for taking the time to let us know your feedback, we’re always happy to hear it!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Canada
1 review
0 helpful votes
Follow KIMBERLEE G.
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Easily walked through the process of creating a resume.

Date of experience: May 14, 2022

Love the many template options!
February 1, 2022
Previous review

Love the many template options!

Date of experience: January 28, 2022
Florida
1 review
0 helpful votes
Follow Brandy W.
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LiveCareer resume builder is quick and super simple to use!

Date of experience: May 13, 2022
Xiara P. — LiveCareer Rep
over a year old

We're thankful for the amazing feedback you have given us!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Canada
1 review
0 helpful votes
Follow JENNET A.
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It's beneficial, and it's clear everything. Easy to follow.

Date of experience: May 12, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you for sharing your experience and rating us five stars!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Texas
1 review
0 helpful votes
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This is a God-send
May 13, 2022

This is a God-send. I didn't know where to start. Even though I still have a lot of editing to do, it's because I made too many selections from the available prompts because there are so many great choices. Highly recommended.

Date of experience: May 12, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you, your feedback is much appreciated!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Texas
1 review
0 helpful votes
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Easy to use, lots of template choices
Would recommend to others

Date of experience: May 8, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you for sharing your feedback!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Ohio
1 review
0 helpful votes
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Don't like the sneaky charge, LiveCareer should say price up front.

Date of experience: May 8, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you for sharing your feedback. We do in fact state everything up-front in order for our users to be aware of the products and services that we offer, for more information please refer to our Term and Conditions page.

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

North Carolina
1 review
0 helpful votes
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This site is a blessing for those of us that don't feel comfortable or unsure about building our resume and it's format. Well worth the cost for peace of mind

Date of experience: May 8, 2022
Xiara P. — LiveCareer Rep
over a year old

Great to hear! We're so grateful for your review!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Canada
1 review
0 helpful votes
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Really Helpful and good price!
May 10, 2022

Really Helpful and good price! All the other sites are rip offs!

Date of experience: May 8, 2022
Kentucky
1 review
0 helpful votes
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User friendly and dependable
May 10, 2022

User friendly and dependable. It's my "go-to" app when I am looking for a new job.

Date of experience: May 7, 2022
Xiara P. — LiveCareer Rep
over a year old

Amazing to hear this, thank you for trusting us!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Tennessee
1 review
0 helpful votes
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Best website for resume I have ever used. Just amazing. Exactly what I was looking for

Date of experience: May 7, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you, and a way to make our day, reviews like yours keep us going.

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Kenya
1 review
0 helpful votes
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So far so good
May 10, 2022
Updated review

So far so good. I love everything about it. Very affordable as well.

Date of experience: May 7, 2022
Xiara P. — LiveCareer Rep
over a year old

Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer


So far so good
October 22, 2021
Previous review

So far so good

Date of experience: October 20, 2021
Florida
1 review
0 helpful votes
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Well
May 10, 2022

Well. I found it to be user friendly. However, I have conflicting opinion on completeness and measurability.

Date of experience: May 6, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you for sharing your feedback, we want to find out more about this conflict and help you find a solution. At your earliest convenience, contact our Customer Service Team using the link provided below.

https://www.livecareer.com/contact-us

Wisconsin
1 review
0 helpful votes
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I am still having a problem downloading the resume

Date of experience: May 6, 2022
Xiara P. — LiveCareer Rep
over a year old

Thanks for rating us five stars, and we're sorry that you're experiencing this issue. We recommend you to contact our Customer Service Team to solve the issue as soon as possible.

Contact us: https://www.livecareer.com/contact-us

Georgia
1 review
0 helpful votes
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I have not used anything yet!
May 6, 2022

I have not used anything yet! The question is pre-mature!

Date of experience: May 5, 2022
Xiara P. — LiveCareer Rep
over a year old

Hope you find the time to use our services and have a great experience with them. We would love to hear from you soon!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Canada
1 review
0 helpful votes
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Thorough, detailed, easy to use, tons of templates to pick from. Experienced and helpful for revising my resume.

Date of experience: May 5, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you for sharing your experience and rating us five stars!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

Virginia
1 review
0 helpful votes
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Resume is adequate but price is steep in my opinion

Date of experience: May 5, 2022
Xiara P. — LiveCareer Rep
over a year old

We're sorry you experience this kind of issue. We always want our customers to have the best experience and feel happy with our builder. Know that we hear you and we’re here for you.

New York
1 review
0 helpful votes
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Just found out my last day will be on a few eeks due to layoffs, but was also told about job openings with a contractor that works at the firm I'm currently with, so I needed to quickly create a new resume and create an online profile to apply.

Date of experience: May 5, 2022
Xiara P. — LiveCareer Rep
over a year old

We're sad to hear this but glad that our builder helped you achieve your needs!

We are here to help as you build a successful career. For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer

California
1 review
0 helpful votes
Follow Tiffani C.
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I don't appreciate having to subscribe to your service to print out my resume

Date of experience: May 5, 2022
Xiara P. — LiveCareer Rep
over a year old

Thank you for reviewing our services ad our apologies that you feel that way about our services. We always want our customers to have the best experience and feel happy with our builder.

Also, we'd love to take this chance to explain some information about our products and services.
When you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial, you authorize us to charge your credit card every four weeks at the regular price of the subscription.

As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows; we offer a 100% money-back guarantee; if you are not satisfied with the result during the first 14-days, once those days are up, we do not process any refunds.

For more information, please refer to our Term and Conditions page.

We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.

Contact Us: https://livecareer.com/contact-us