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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Had no problems resolving issues I called for. Representative was very helpful
Live career is the epitome of today's global resume builder. Thank you
Hi Bamidele:
Thank you for this tremendous review! We are thrilled to hear this. Thank you for sharing your feedback with us and we wish you the best of luck in your job search. If you have any questions or concerns in the future feel more than free to contact us.
Best Regards,
LiveCareer
This I found was wonderful for resume building as their templates are really A+. The e mails for job leads however were for a different field than my expertise or completely out of my geographic area.
Hi Curtis:
Thank you for this review! We are happy to hear that you were able to get you resume done. Also thank you for the feedback on the emails for job leads. Please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
LiveCareer
This is the fraud company, they said 14 days are free, and after that I did not receive any notice, they started charging me for 34$ per month for three years, this is *!
*Language redacted by admin
Hi Subinur:
We are sorry to hear that you had a bad experience with us. Please contact us thru a direct message so we address this issue and amend this situation.
Best Regards,
LiveCareer
Hi Amanda:
Thank you for you terrific review! We are glad to hear that Kenneth was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
Representative helped me right away with my questions & gave me all the benefits this company has! He was very nice & generous!
It was a very pleasant conversation with a true professional and I am very pleased with the results!
Hi Tom:
We are happy to hear this! Thank you much for taking the time and providing us with this excellent review and please feel free to contact us in the future if you have an questions or concerns.
Best Regards,
LiveCareer
It was great! I liked the different templates you could use with building your resume. I also liked how easy it was to navigate through the resume and how it showed examples of what to put in the resume.
Hi Hope:
We are happy to hear that you had a an excellent experience with our product and were able to get your resume done! Thank you for this fantastic refunds and please feel free to contact us if you have any questions or concerns.
Best Regards,
LIveCareer
Very informative gave me different options great customer service.
Hi Elizabeth:
Thank you for this great review! We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.
Best Regards,
LIveCareer
I originally found LiveCareer online when I was job searching. Their templates are professional and easy to use. I was able to create a nice looking resume.
I've also had excellent experience with their customer service.
Hi Melinda:
We are glad to hear that you were able to get your resume done! Thank you for providing us with this wonderful review and for sharing your excellent experience with us. Best of luck in your job search and please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
LiveCareer
The representative that helped me was efficient and kind. The phone call took no longer than 7 minutes and she answered all of my questions and concerns.
I had a question about a charge on my credit card and made a call to a representative at LiveCareer. The agent was incredibly pleasant, friendly and knowledgeable. He was able to able to answer all of my questions in a timely and effective manner. Thank you!
Hi Tiffany:
Happy to help! Thank you for this awesome review and please feel free to contact us if you have further questions or concerns.
Best regards,
LiveCareer
The website my fluid and easy to use. I'm a college student who needed a resume, and LiveCareer was the best website to do it with. The price was a bit too steep for me, which is why I had to leave, but overall it built me a perfect resume!
Hi Joshua:
We are glad to hear you were able to get your resume done! Thank you for giving us the opportunity to help you prepare for your job search and we want to wish you the best of luck on it. If you have any questions or concerns feel free to contact us.
Best Regards,
LiveCareer
Just needed help reconstructing my resume for a career change. Your site was a great help, but I no longer need it because I got the gig!
Luis was a great help@ Cust Service
Charlie Delgado helped me to use my account to it's fullest! Thanks Charlie!
Hi Daniel:
Thank you for this great review! We are glad to hear that Charlie was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
My short lived experience with live career resume builder was an awesome experience, it's really helpful!
Hi Shannon:
Thank you for taking the time and providing us with this good review! We are thrilled to hear that you had a great experience with us. Please feel free to contact us if you have any questions or concerns.
Best Regards,
LiveCareer
Jennifer was extremely personable. She was a pleasure to talk with.
Hi Fern:
Thank you for this great review! We are happy to hear that you had a pleasant experience with our customer service and Jennifer was able to resolved your issue and help you out. Please feel free to contact us in the future if you have any questions or concerns.
Best Regards,
LiveCareer
The representative was able to have several adjustments made to my account.
Hi Daniel:
Thank you for this good review! We are committed to offer all our customer and excellent customer service. If you have any further doubts or concerns please feel free to contact us.
Best Regards,
LiveCareer
I was refunded the money I had failed to realise that I would be spending by not reading the fine print! The customer service rep by the name of Maria Teresa Torres was a great help to me!
Hi Gilbert:
Thank you for this positive review! We are glad to hear that Maria was able to resolved your issue and offer you an excellent customer service. Please feel free to contact us in the future if you have questions or concerns.
Best Regards,
LiveCareer
Wonderful service. Very satisfied with the products and services and the staff. Keep up the great work!!
HI Thomas:
Thank you for providing us with this great review! We are happy to hear that you had a pleasant experience with both our product and customer service. Please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
LiveCareer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Javon:
Thank you for sharing this good review! We are happy to hear that had a good experience with our product and customer service. Please feel free to contact us if you have any questions or concerns in the future.
Best Regards,
LiveCareer