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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Great template, good service however it wasn't obvious that I would need to pay for the service
I'm satisfied using live career service. I hope to get a job with this resume.
Thank you for sharing your experience and rating us five stars, and good luck!
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
I think your sight is great. But I do not like the auto renew!
Thank you for taking some time to review us; we love to hear from our users as it provides us with valuable feedback that helps us serve customers like you better.
For the latest employment news and career management advice, follow us on:
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Amendments sometimes lost if I type in too much. Would have been nice to have had an indication before attemting to save and then lose my amendments.
Oh! We're so sorry to hear this, Hugo, and thank you for rating us!. If you need assistance in the future, please don't hesitate to contact us at: https://www.livecareer.com/contact-us. We're always happy to help.
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Great to be able to save and edit my resume quickly when applying for a second job months later!
Loved the template but I do not want to be billed over $20 every month for access
Hello, Kristi
We're sorry that you experience this kind of issue with our services. We always want our customers to have the best experience and feel happy with our products and services. We would love to see if we can find any solution to your problem.
Please, when you can, contact our customer service team at: https://www.livecareer.com/contact-us
Hello, Seth
We're sorry that you experience this kind of issue with our services. We always want our customers to have the best experience and feel happy with our products and services. We would love to see if we can find any solution to your problem.
Please, when you can, contact our customer service team at: https://www.livecareer.com/contact-us
Every time I click to edit my resume it always brings me back to this screen that says "Thank you for your purchase!" I want to edit my resume.
Hello, Daliannie
We're sorry that you experience this kind of issue with our services. We always want our customers to have the best experience and feel happy with our products and services. We would love to see if we can find any solution to your problem.
Please, when you can, contact our customer service team at: https://www.livecareer.com/contact-us
My only issue is I did not know I would have to pay anything until the end. At that point I was too invested timewise and I do hope the cancellation is easy.
Thank you, Jennifer, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
Resumes were great; cover letters less so, at least for someone with little work experience.
Thank you, Michael, we’re always open to new suggestions on ways we can improve and your feedback helps us do just that!
It was a great experience helping to put correct detail of my work experience.
Thank you for sharing your feedback and rating us five stars!
I am upset that this was advertised as a free service, and then I was charged to download my resume. False advertisement and I am a student and single mom who cannot really afford small charges like this.
Hello, Ralienne
Thank you for sharing your feedback with us and our apologies for any confusion however, we do in fact state everything up-front in order for our users to be aware of the products and services that we offer.
To clarify, we offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://livecareer.com/resume/templates
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account. In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.
Contact Us: https://www.livecareer.com/contact-us
Creating my resume was very easy as this template is user friendly.
Great! Thank you for sharing your feedback and rating us!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Very east to put together and looks so professional
Thank you for sharing your feedback, glad we were able to help you!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Quick and easy process to develop academic resume. Thanks
Glad to hear this, thank you so much for rating our services and for trusting us with your resume.
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Easy and right worded but at the beginning it said free after completing the had charge me if I want to download and print it. For each edit and download they will charge u again which is a little bit disappointing.
We're so grateful for rating us with five stars and that you're satisfied with our service! Thank you!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Thank for helping me to do professional CV to my bro
So glad you meet your expectations with our CV builder, thank you so much for ratings us!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
This is my first time using LiveCareer program. I really like the format and the step-by-step instructions in writing my personalized cover letter. It is a great resource in my job search process. LiveCareer saves me time, increases my confidence, and helps me share my professional strengths, skills, and experiences to potential employers.
So amazing to hear this! Glad you're very satisfied with our services and thank you for trusting us!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
The resume builder is superb, that alone is worth a lot
Thank you for sharing your experience and rating us five stars!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
Guidance is useful for job description and helpful hints
Amazing! We're so grateful for rating us with five stars and that you're satisfied with our service!
For the latest employment news and career management advice, follow us on
LinkedIn: https://www.linkedin.com/company/livecareer
Facebook: https://www.facebook.com/LiveCareer
Twitter: https://twitter.com/LiveCareer
I was struggling to get funds to make resume without income to pay for it
Thank you for sharing your feedback and thank you for rating us.
We offer two types of accounts, the first one being a basic access account that gives you the chance to try out our builder before deciding to purchase our premium features, this account allows you to download a plain text version which you can copy-paste the text on to our free resume templates located here:
https://livecareer.com/resume/templates
We also provide a full access account for a small fee that grants you 14-days to print, email, or download your documents using our copyrighted templates, but these features are NOT listed within the free account.
In addition, we do offer a 100% money-back guarantee for our 14-day trial if you are not satisfied with our services.
Also, when you sign up for our 14-day trial, you’re automatically enrolled in our monthly subscription service, which we let you know at this stage that you may cancel at any time. Also, when we request your credit card information, we clearly explain that unless you self-cancel or request a cancellation before the end of your trial you authorize us to charge your credit card every four weeks at the regular price of the subscription.
As for the refund policy, we do not process any refunds on recurring charges as stated on our Terms and Conditions page. Our policy is as follows, we offer a 100% money-back guarantee if you are not satisfied with the end result during the first 14-days once those days are up we do not process any refunds. For more information please refer to our Term and Conditions page.
We hope that this information helps clear things up, that being said, you can always contact our designated Customer Service Team that can help you with anything related to your account or the services that we offer.
Contact Us: https://www.livecareer.com/contact-us
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, we’ve taken note of your feedback, and it’s much appreciated, as we’re constantly looking for ways to provide the best experience for our customers, and comments like yours help us do just that.