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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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I have used this site to wright a cv the first in 39 years of working. It is easy to use and has good options to add pre written discreption off jod titles and work exsperance, must work I got a job interview on my cv made on this site
Resume Now gladly refunded my cancelled subscription without any hassle. They were nice and respectful.
Hi RH, thank you for that great review, it is very appreciated. This type of feedback makes us change the way we do things for you. If you need anything in the future, just contact us, we’re here for you. Thanks!
I used the resume builder and thought the end product looked good. However, I found I could not export the resume into PDF without losing the formatting. Bummer. Hours wasted. I had to just rebuild the document using word processing software.
Also, when I went to use the job search feature, the only results within a 300 mile radius were entry level positions. I am 15 year into my career and could not find any positions on the site that met my needs. However, I was able to find appropriate listings on other sites.
I'd say this site is ok if you are looking for your 1st or 2nd real job. This is not for experienced professionals.
Hi Nathan, thank you for that great review, it is very appreciated. Reviews like this one makes us change the way we do things for you. If you need anything in the future, just contact us, we’re here for you. Thanks!
This service never fails to provide excellent services with such a user friendly website. For first time resume writers, or for someone who does not write many resumes, you wont have to with this service. You will most likely get the job with such a clean template, and if not, it saves everything on the website. I'm also a huge fan that they do not spam my email 3 times a day like many services. I will recommend this service to everyone I know due to the great quality for prices.
Hi Rich, Wow! Thank you for that outstanding review! We are happy to know that you really liked our services and would recommend our services to everyone, we really appreciate it. If you need anything in the future, just contact us, we’re here for you. Thanks!
Hi Abby, thank you for the thumbs up, it is very appreciated. We are happy to know that our experts were able to resolve everything for you and that we were of great help to you. If you need anything in the future, just contact us, we’re here for you. Thanks!
Helpful customer service representatives! Website very easy to understand!
Hi Sandra, thank you for that great review, it is very appreciated. We are happy to know that our experts were able to resolve everything for you and that you had a hassle free experience. If you need anything in the future, just contact us, we’re here for you. Thanks!
I needed a resume on short notice and this site delivered a high quality professional looking resume.
I had a small issue with billing which was not LIVE CAREER error in any way and they refunded the money promptly and were courteous.
Anyone who has a resume or is in need of one, use this service!
I will be using this service again without hesitation.
Hi Colin, thank you for that amazing review. We are happy to know that our experts were able to resolve everything for you and that you would use our services again, we greatly appreciate it. If you need anything in the future, just contact us, we’re here for you. Thanks!
I just used the free trial once but I could see that they have a very good service that can help you to build resumes with a easy interface and helpful content suggestions. My problem was only that I was looking for a resume builder for a assignment in college. I picked the 14 days free trial, however after those 14 days they started automatically taking money from my banking account for 6 months, I just noticed it now. The problem was they didn't send any email warning me that they would start the monthly service of $ 39.80. They were good to refund 3 payments only.
Hi Victor, thank you for taking the time to review our services. These type of feedback makes us change the way we do things for you, we really appreciate it. If you need anything else, just contact us, we’re here for you. Thanks!
Had to contact LiveCareer.com and very happy with speedy response and resolution.
Great value for a 14 day service.
Hi Gigi, thank you for that awesome review! We are happy to know that our experts were able to resolve everything for you. These type of feedback makes us change the way we do things for you. If you need anything else, just contact us, we’re here for you. Thanks!
So I wanted to download my resume but the only options were $20 online and they said there was a 14 day money back guarantee. So I downloaded it, was a corrupt file, and they wouldn't give me my money back. SCAM! Telemarketer even tried to sell me some more stuff when I called to complain. DO NOT USE, MANY OTHER CHEAPER OPTIONS, AND BETTER! :)
Hi Danny, thank you for taking the time to reach out to us. We deeply apologize, that was not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
He was able to help me out quickly and I'm a happy client because of him!
Hi Debbie, thank you for that great review! We are happy to know that Nathan was able to resolve everything for you. These type of feedback makes us change the way we do things for you and we appreciate that 5 star rating. If you need anything else, just contact us, we’re here for you. Thanks!
It has great customer service and they are quick and efficient. It is a great service and I loved using the services when I needed them. It was a wonderful experience to use the things that they had to offer.
Hi Kyra, thank you for that great review! We are happy to know that our customer care experts were able to help you out. These type of feedback makes us change the way we do things for you. If you need anything else, just contact us, we’re here for you. Thanks!
Good functional site. I found it to be fairly easy to navigate. I like the fact that though I am leaving, my information stays. Customer service was on point, friendly and able to assist me.
Hi Margo, thank you for that awesome review! We are happy to know that our customer care experts were able to help you out. These type of feedback makes us change the way we do things for you. If you need anything else, just contact us, we’re here for you. Thanks!
In this online world; there are too fraudulent activities exhorting innocent individuals but you guys guys stuck to an organised successful team of high standard worth recommending any time.
Good team!
Hi Lawrence, thank you for that awesome review! We are happy to know you liked our services and would recommend us anytime. These type of feedback makes us change the way we do things for you. If you need anything else, just contact us, we’re here for you. Thanks!
Since signing up for the account, I found the need for only one aspect of the site, resume builder. After availing myself of that service, there is no other offering I find necessary, so did end up cancelling the account. They were more than accommodating, issued refunds for several months and pointed out a couple services available for free if desired.
Hi Shannon, thank you for taking the time to review our services. These type of feedback makes us change the way we do things for you. If you need anything else, just contact us, we’re here for you. Thanks!
Jackins assisted me today. She was incredible and helped me. I really appreciate the outstanding customer service
Hi German, thank you for that great review! We are happy to know that Jackins was able to help you out and resolve everything for you. If you need anything else, just contact us, we’re here for you. Thanks!
Overall very nice lady & great customer service rep
Hi Jerome, thank you for that awesome review! We are happy to know that our Customer Care Expert was able to help you out and it’s pretty nice to hear that type of feedback. If you need anything else, just contact us, we’re here for you. Thanks!
Experts from CVNow take their time to listen to the customer needs, while providing timely feedback and efficient design of the CV. Very happy with their services.
Hi Ala, thank you for that awesome review! We are happy to know that our Customer Care Expert was able to help you out and it’s pretty nice to hear that type of feedback. If you need anything else, just contact us, we’re here for you. Thanks!
Just wish all of my money was refined since I only used it in March
Hi Heather, thank you for that awesome review! We are happy to know that our Customer Care Expert was able to help you out. If you need anything else, just contact us, we’re here for you. Thanks!
I signed up for a two week trial, under the impression that I would not be charged after two weeks. At the end of two weeks, I received an email stating if I didn't renew my subscription, my membership would end. At the end of the two weeks, I was charged $25. I called to cancel my account; and the customer service support tried to get me to renew yet again. Finally got it cancelled, but still have to pay for the one month that I didn't sign up for.
Hi Ian, thank you for taking the time to reach out to us. We deeply apologize, that is not the experience we want you to have. Please allow us to make things right for you, we are more than willing to help. We will send you a Direct Message to find a timely resolution immediately. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, thank you for that amazing review! We are happy to know that you really liked our services and that you had a hassle free experience, we really appreciate it. If you need anything in the future, just contact us, we’re here for you. Good luck on your interview. Thanks!