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Listia Reviews Summary
Listia has a rating of 1.9 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 173rd among Auction sites.
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Feel scammed by both Listia (who allowed this to be published) and TrialPay. I did an offer which said, word for word, "confirms instantly'' to get bonus credits.
Wow, THIS surely did not happen. I am now getting the runaround from TrialPay, asking for screen shots of my computer to prove I made the transaction.
The words confirms instantly is completely fraudulent!
So first off, the stupid surveys never work! Only rarely am I able to get full points, or any points in that matter. The surveys always ask for personal info like emails and addresses. Even phone numbers sometimes! I have been scammed on credits as well. Some survey options say that all you have to do is enter your email and credits will be rewarded. Well guess what, I have done that and haven't gotten the credits but instead I have gotten tons of spam emails from thoes so called surveys! It's far to difficult to get credits because of the stupid surveys and app downloads. They should just have all video stuff so all you have to do is watch an add or whatever and earn credits! It's pissing me off! Not to mention the fact that they keep expired surveys up so when you click it, it doesn't work and they should just give you the credits anyway because it's no fair advertising that you will get credits if you do this survey or this slide show thing but they don't even work!
Hi Chelsea. I’m sorry to hear about the inconvenience you’re experiencing with the surveys. If you haven't already, please submit a support ticket specifying which survey(s) you’re not receiving credits from and how many credits it was for. We will do the best we can to assist you.
Credit to dollar ratio sucks, good luck even getting credits back on your shipping cost! I'm done selling until the credits comeback down! Ever since they instituted the sell your credit, the ratio has been going up. My guess is the power sellers sell their items in large chunk, turn around and set their credits for sale at a stupid ratio like 8500 to the dollar. But listia does not care they take 20% of the money you make from selling your credits. Hell even Ebay does not take 20% common already!
Hi Chris. We do not have an actual credit-to-cash ratio as it is determined by the ever-changing dynamic marketplace and it will vary. Therefore, you will see fluctuation. Hope this clears things up for you.
PLEASE MESSAGE ME IF YOU ARE READY TO BAN TOGETHER TO FILE A LAWSUIT AGAINST LISTIA.COM. THEY HAVE TECHNICALLY STOLEN FROM ME. I just opened a account paid for credits and they banned it saying i had a previous account which i did not and i just shipped out $200 worth of items to people and they are refusing to do anything about it. WILL BE POSTING THIS EVERY WHERE. I have a cousin who is a lawyer in california and will be contacting him. Would like to get as many people together on this as possible to ban together to take action against this company who is stealing and ripping us off. https://www.facebook.com/666mistress.darkstar666
*CURRENTLY LISTIA IS MESSAGING ME SAYING THEY WANT TO TALK ABOUT THE SITUATION WE WILL SEE IF THEY CAN FIX THE SITUATION OR IF THEY WONT DO ANYTHING ILL KEEP YOU UPDATED*
*They reinstated my account but i still have to figure out how to deal with the negative feedback's i received items people did and didnt get since i had to have usps intercept the two packages that hadnt been delivered yet. And all the credits i didnt get and peopel still recieved their items... all because of this mess... *sighs* such a pain
Hi Jessica. We have reached out to you regarding this matter through a support ticket. Please check your email so we can discuss the situation. Thank you.
NEW REVIEW FROM 4-11-16
I JUST BOUGHT 100.00 IN CREDITS AND MY ACCOUNT WAS AGAIN SUSPENDED RIGHT AFTER! SO YES IT IS BECAUSE OF ME BUYING THE CREDITS. THIS IS BULL CRAP. I'M MISSING OUT ON AUCTIONS RIGHT NOW BECAUSE I CAN'T BID! I have reopened my case since it was just closed today because, that's how long it took listia to get back to me after I opened the case 3 days ago. I'm sorry to be like this but, Im really mad. What's the point of having all these credits if I cant use them when I want too?
Review from 4-8-16
Please fix my account have spent hundreds of dollars buying credits so I could make sure I was the winner of this auction a seller claimed the higher the bids went the more the seller would add. So I since I didn't have enough credits I bought them through there system that they have no where in the rules that you will be suspended for buying from them. Errrrr. But I just wanted to win the auction and I did but now I have a ton of extra credits that I can't even spend. I have opened a case and I really hope they reply soon and take that off or refund my purchases.
Hi Holly. We have never heard or encounter a user being suspended simply for purchasing credits. It sounds like you have already submitted a support ticket so hopefully we can resolve this issue there. Thanks for the review.
I spent a lot of time doing surveys and I never got all of my credits! Like 1/6 of them.
Also I commented on a pair of bluetooth headphones saying I'm 13 would they fit me...
I MENT MY DAUGHTER IS 13 and then that USER REPORTED ME AND I GOT BANNED...
OVER A MISTAKE!
I was bidding on 6 items that is WOULD HAVE WON!
I LOVED YOUR WEBSITE AND WAS ABOUT TO RECOMMEND IT TO MY FRIENDS AND FAMILY UNTIL YOU TOOK MY ACCOUNT!
5 stars well done if not...
Hi Katlyn,
If you haven't already, please submit a support ticket regarding your account being banned for being underage. We'd be happy to sort things out with you https://help.listia.com/hc/en-us/requests/new
I like the site, I've been selling bitcoins here now for a while. Though I still am a bit suspicious about the waiting list to sell my credits... How long does this even take normally?
Hi Lef. Thanks for the review. Since it's a fairly new credit selling program, we are slowly rolling it out. We appreciate your patience and hopefully you are added soon :)
They state they make things fair for everyone. Well they havent they state no rude or personal comments on feedback or on the auctions, well it happens anyways. I have screenshots of where people have been rude and disrespectful and then listia admins not doing anything about it. Even with the credits, but thats another subject. I say that the fact that they are biast and unjust unfair and well just plain rude. Now also my father has an account and has listed a 1978 s error penny thats not in circulation only for collections. But he clearly stated that it was not for use only for the collections. Well listia has threatened him if he listed again that he would be banned permanently. What should you guys do about this? Does this sound fair to you no it dont. The bbb should make this rating an f in my opinion. Due to all the scams.
Hi Mary. We're sorry to hear you don't feel as though all users receive fair treatment. The following reasons are the only times we change/edit feedback:
Personal information about another member
Comments that do not reference the relevant listing
Profane, inflammatory, vulgar, obscene or racist remarks
If you feel as though this has been overlooked in one of the feedbacks you have received, please submit a support ticket (https://help.listia.com/hc/en-us/requests/new) and specify the auction and that it is in reference to a SiteJabber review. If ever you are being harassed in auction comments, please let us know through a support ticket as well. We do not tolerate mistreatment of our users. Thank you.
I paid 50 dollars for credits and then right after they suspended my account and i told them to give me my money back or un suspend my account but they just ignored me and didn't help at all.
Hi Aki. Could you please submit a support ticket regarding this issue? And please specify that it is in response to this SiteJabber review. Thank you https://help.listia.com/hc/en-us/requests/new
I like Listia. The people there are great but I can't get any credits from the surveys. And they never answer me when I tell them straight up that they won't answer it. I'm tryin to get some cool stuff for my family. That will give them something for there birthdays. I got a couple of stuff coming in. The people there is good. But listia wont give me credits for my surveys. Ive spent hours on those surveys. If those surveys were given me credits. I would have had this ps3 that my poor aunt wanted given to her. Please address Listia. That they need to give me some credits that i deserved.
Hi Justin,
Glad to hear you're enjoying the community on Listia. Sorry to hear about your troubles with surveys. If you haven't already, please submit a support ticket specifying which survey and how many credits it was for and we will try to assist you. The more information, the better. Hope to hear from you soon!
Listia is nothing but scammers i listed and thw person who won emailed.me saying they were not paying the shipping this happing two more times after that same thing person won item and didnt want the. Item and wanted there credits back the. Stuip listia said i had two account when i only had one and my brother had one and they deleted my account with 25,000 credits. I have also won items and the people never sent the items
Hi. We're sorry to hear that a few of your experiences with listings haven't worked out. The majority of all listings and auctions end successfully. Hopefully you will continue to use Listia and have a better experiences as a Seller and Winner. If you ever need assistance, you can also always submit a support ticket.
Listia is a great service ive been with them almost 3 years now with a couple of minor issues with buyers now the Fill out trusted surveys section and free games for the PC are bad the surveys are normally you putting in personal information and getting nothing some are very long the free downloads are dangerous with spyware adware and viruses i have all of these from the free downloads section best items to sell are coins and mp3 devices like apple and android Good Luck on Listia
Hi Anthony. Thanks for the review. We're sorry hear about the surveys and downloads. If you haven't already, please submit support tickets next time you experience this as you shouldn't be. Hope you continue to enjoy your time on Listia!
I don't know if there is a feature that outbids another bidder automatically, but everytime I bid on something 1 guy would outbid me every time eg. I bid 150 He'll bid 160, and the annoying things about this is its only one person/account who is automatically outbidding me. I'm not winning even a single bidding bc of this
Hi,
If you have been noticing that you are immediately outbid each time you bid, it is probably because of our automated proxy bidding system. We use an automated proxy bidding system in which it only bids as much as it needs to, in order for you to be the top bidder, up to the max bid amount you placed.
For example, if a user places a bid of 5 credits and the auction starts at 0 credits, the top bid will only be 1 credit since that's all it takes for them to be the top bidder. If you now placed a bid for 3 credits, the other user would still be the top bidder at 4 credits and you would be outbid automatically and immediately. If you placed another bid for 10 credits, you would become the top bidder at 6 credits since that's all it takes for you to become the top bidder, since you surpassed the max bid of the other user who had bid 5 credits.
Another advantage of an automated proxy bid system is that you don’t have to constantly check the auction’s status. You simply place the highest bid amount that you’re willing to pay, then let the system do its thing for you.
We hope this clarifies things for you :)
I'm so sick of people putting up auctions and then DO NOT SHIP THE ITEM! It use to be 3 days before you were refunded, now it's 5 DAYS? Just idiotic to post an auction then turn around and DON'T ship the item having buyers credits sitting in LIMBO! After a seller having a HISTORY of doing the same negative thing OVER and over, why isn't there account SHUT DOWN?!
Hi Brad. Winners can request a refund as early as 3 days after the auction ends. The Seller then has 5 days to respond to the refund request. I hope this clarifies the days for you. As for non-delivery of items, we're sorry that you have experienced auctions such as these. The majority of our auctions end successfully. We hope future transactions end better for you.
I liked this site at first until I spent 60.000 credits on a braclet that I never received I requested a refund and still weeks later listia has done nothing about this matter
Hi Carmela. We're sorry that you have not received your item. If you requested a refund, the Admin should be taking care of it for you. Please continue to communicate on the dispute if it is still active. Hopefully it all works out.
Listia banned my account because I referred the people who live in my house hold. Only 3 of us signed up but I was somehow banned. They stole money and credits from me. Do not download Listia, it is a scam.
Hi Anna. As written in our rules, if you have referred people who are on the same computer or in the same physical location as you, your referral will not be valid. If a referral is not valid the invited person will see a warning message about this at the top of their signup page. This rule is in place to prevent fraudulent referral activity from creating multiple accounts on the same computer or from the same location. Thank you for your understanding.
I had to comment. People are complaining about the other people on the site, which, in my opinion, shouldn't reflect on Listia. People are weird, rude and sometimes down right nasty. I love this site. I have gotten soooo much yarn on this site that I have been making afghans for my whole family and I have not paid one penny. I have listed so many products with occasional mishaps, but that's based on the people on the site. I will be on the Listia selling and bidding for as long as they will have me!
Hi Paola. Thanks for the review. We're so glad to hear that the yarn you've won on Listia has created great things for your family! We definitely rely on the great items and great users to make the experience on Listia, well, great! Thanks again! Hope you continue to enjoy your time on Listia :)
I posted auctions for original photography and offered free digital copies too.
They edited my account like a toddler, said I was breaking their rules. I was in my rights to offer something extra and my freedom of speech was violated.
STAY AWAY FROM LISTIA. User: Cyntech
Hi C. S.
We are sorry if you are unhappy with an auction edit. To avoid unwanted edits, you may want to review our rules and prohibited items list so that it doesn't happen again. https://www.listia.com/rules#prohibited
Thank you.
Hi Everyone, there are good and bad in everything. In the past year I've been in Listia I had a few problems. But the good out weighed the bad by 95 %, and I have gotten some really AWESOME things! And I give kudos to the customer service for all the help I've gotten! Deann50
Hi Deanna. Thanks for the review and sharing your experience. We're glad to hear you're enjoying yourself on Listia :)
I listed a piece of furniture For Pick Up Only. A person on the other side of California bought it, and asked me to ship it to them. Really? Then gave me bad feedback for not shipping a desk 500 miles. Listia ignored my messages. I closed my account. Too many non-shippers and weird people. 5 out of 10 never shipped items. Too much inflation with the credit system, too.
Hi Gail. We're sorry to hear about this. If your auction was properly listed as local pick up only, there should not have been an issue with your feedback as long as you did not voluntarily refund the credits. We can look into this for you again if you'd like. Please submit a support ticket if you'd like further assistance.
From the business
Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.
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Hi Meg. We're sorry to hear about this. Did you submit a support ticket with us? https://help.listia.com/hc/en-us/requests/new
We do ask users to contact the offering company first, but please let us know of your issues on a ticket. Thank you.