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ListiaReviews 415

1.9

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Listia Reviews Summary

Listia has a rating of 1.9 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 173rd among Auction sites.

service
72
value
71
shipping
65
returns
60
quality
68
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California
1 review
1 helpful vote
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Listia is a fun, innovative, smart website. As a developer myself I can attest to the HUGE task of creating and maintaining a website of this caliber while imbuing it with positive ambience- and a self regulating credit value system? Kudos developers and to all those that would trash talk Listia based on a less than pleasant user experience or two while completing one of the myriad offers for credits available there I would say: I have experienced a few instances of not being credited when due myself however a complete support system is in place and friendly and functional to boot... I've been asked to provide proofs of completion as well... it seems demeaning in the moment but realize validation of this sort is a necessary evil... if users can scam a system, they will. Simple as not trusting everyone because of the few. And that becomes the baseline, the status quo for what is expected in app functionality in terms of security. Listia is an example of idealized love create it let it fly and let the users' various levels of input define how the system functions; with experience comes knowledge of real and potential pitfalls to the paradigm- the creator's brainchild.
It is a secure platform. I am CNISS MCITP,
Have transacted credit purchases from Listia numerous times, and have never experienced a site security issue. All transactions have been accurate and timely, I have never experienced an unauthorized transaction of any sort. THANKS LISTIA!

Date of experience: July 27, 2016
Tom F. Listia Rep
over a year old

Hi Anthony. Thanks so much for the nice review and sharing your insight about and experience on Listia. Our developers definitely appreciate the recognition. Hope you continue to enjoy yourself on Listia. We appreciate great users like you!

New York
1 review
19 helpful votes
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I started out REALLY liking this site. Seemed like a great place to get rid of things I no longer wanted. If you start your bidding low, 499, then you are pretty much guaranteed to sell your stuff. Problem with this is at 499 credits, that doesn't even come close to covering the cost to ship it. Well I was dealing with that, as then I would get something I wanted and not pay shipping. All was well and good. Now, you go on there, and your credits aren't worth as much as they were worth, and the price of the GIN are just ridiculously high. I understand when you can sell it, it is only worth what someone else is willing to pay, but come on now. Barbie with horse on Listia for 1,200,000 credits, current rate for credits is $1=15,300. That would make this set $78.43. Did my research, and Walmart sells this same horse and barbie for $40.38. Even with shipping and tax you are paying more to purchase on Listia. I say use the site but use caution when bidding/buying. I look for a good deal, and I am just not sure Listia is offering the good deal anymore for the buyer or the seller. 3 months ago, I would have given them a 4 or 5 star rating, now I generously gave them 3, even though how things are going I would say they won't get even that soon...

Date of experience: July 26, 2016
Tom F. Listia Rep
over a year old

Hi Amy. Thanks for your review. We've been monitoring the price of credits very closely and are aware of the fluctuations in price. With the launch of our credit selling program, the credit rate is now largely determined by our credit sellers. Members choose the rate they wish to sell credits at, and that is the price we show to members who are buying credits. We understand that keeping a stable rate is important for the health of the marketplace and it is something we are actively working on. We hope that things get to that state soon and we appreciate your patience. Thank you.

California
1 review
7 helpful votes
Follow Marzia G.
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$#*!ty.
July 26, 2016

I'm a student, and money is extremely tight, I found this website and thought it was an awesome idea, a website where you sometimes don't have to spend a penny! Or put in credit card info! Awesome, a way to get a few things so I am not spending money on wants and small necessities, BUT it is so awful. It is cool at first, getting "credits" or Gin to spend for just doing account building... But after that, it is nearly impossible to earn credits! The heck! All the surveys and videos are a waste of time, you do not get the credits you are told you were, you get NONE. All it is, is a spiral of surveys and giving out personal info all for nothing, it is so bull$#*!. Its a cool thought, and if the right person were doing it, it would be awesome but it is a rip off and it SUCKS.

Date of experience: July 25, 2016
Tom F. Listia Rep
over a year old

Hi Marzia. We're sorry to hear about your experience with videos and surveys on the site. If you haven't already, please submit a support ticket and we will try to assist you. You may also want to contact the offering company to see why your credits were not transferred to your Listia account. Hopefully it all works out, or that we hear from you through a support ticket.

Texas
2 reviews
25 helpful votes
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I have been a member of Listia for about 2 years. I have conducted several successful auctions and won quite a few as well. I have found Listia's support team to be both professional and fair. My only complaint in regard to Listia is the maddening rate of inflation regarding the Listia credits. I bought a laptop on listia for about 100k credits, where as now I don't even believe that could get me a book about laptops (being facetious here, but not by much). That is why I have not been active on the site in almost one year.

Date of experience: July 25, 2016
Alabama
2 reviews
2 helpful votes
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Great experience!
July 21, 2016

I've personally had a wonderful experience on Listia. Everytime I've had an issue with a buyer (and you will get them from time to time; especially those who refuse to send a verifies address). I always sent support tickets and someone ALWAYS responded. A member that was messaging me and cussing me got the boot quick. Keel up the good support!

Date of experience: July 20, 2016
Tom F. Listia Rep
over a year old

Hi Christina. Thanks so much for your review. We're so glad to hear you're having a wonderful experience on Listia. Our support team definitely appreciates hearing they were able to help you out. We hope you continue to enjoy your time on Listia!

Tennessee
1 review
16 helpful votes
Follow lakie s.
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When i first got on listia it was fun --- and i loved it --- but now the way they been raising the credits every day or two -- it makes me sick -------- to begin with it was 1000 credits = $1---- as of now it is ******* credits = $1---- i was trying to save up 1 million credits to try to win a new computer ---- i got the credits saved up then realized -- i million credits was only worth $100.00 --- not the $ 1000. 00 it used to be ------------- i auction off a toy for ******* credits that = $25.00 when some one won it ---- i was saving my credits --- 2 weeks later the 25 dollars i was saving turned into only worth $10.00---please everyone on listia -----let boycott listia --- as of 9 - 1 - 2016 please have nothing up for auction --- what u got on auction now let it ride out and dont list anymore auctions until the credits goes back down to 1000 credits = $ 1 --- dont buy credits -- dont bid on an auction ---dont watch videos -- dont do any more survey ---- just check in every day to see if listia put the credits back down to 1000 = $ 1---------------- i will be doing all of the above but just me doing it will not change listia back it will --- take all of us on listia to do this --- so listia will hear us and listen to us ---- and put the credits back the way it was ------ thank to you all in advance for standing with me on this ------ ----

Date of experience: July 20, 2016
Alabama
1 review
14 helpful votes
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SCAM!
June 27, 2016

Bought credits with my credit card. Won auctions and then I couldn't log back in! I got message that my account had been suspended! I contacted them about WHY? My reply from them was they said I had another account there! WTH? No I do not! I them replied that I expected to have my credit card refunded for the credits I bought and paid for in the account they suspended... I got another reply saying " any credits bought was Non Refundable" WTH? So they took my money and then took my account so I couldn't use the credits I BOUGHT! Scam! Stay away from this place

Date of experience: June 27, 2016
Minnesota
6 reviews
79 helpful votes
Follow Jen S.
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I have been on Listia for a little over 2 years and I LOVE IT! The two things I agree with, #1 Inflation! It's pretty bad right now. With the additions of selling your points for cash and Listia Plus (I think it's called) the rate is out of whack. Give it a little time and it'll calm down. #2 The "professionals" or greedy a$$ sellers that list items WAYYYYY TO HIGH. It's sad, pathetic & the LAZY way to hustle, but nobody said you need to bid on their items, I just ignore them.

NOW, I'm going to call out all the people that are COMPLETELY WRONG and can't admit that THEY were the problem... Listia has a GREAT staff! When you're having a problem member support steps in. They are SO INCREDIBLY fair! I deal with them on a regular basis. Most of the time its great! Although, I'm not like these other IDIOTS ON HERE, I can admit when I Fu$k up! I have a big mouth and a tendency to tell people about themselves. I've gotten many warnings & suspended messaging, that I DESERVED! Im the perfect member besides running my mouth. 3500+ 100% positive feedback. They don't just punish people for nothing! These morons acted a HUGE fool in someway for their accounts to be banned. Scamming, thieving and/or being complete douchbags. I can promise you, 98% of those people running their mouth are guilty. Listia runs a tight ship, all you have to do is. Act like a decent person & follow the very easy rules and you'll have NO PROBLEMS!

On every auction page there is a "flag as inappropriate" link. If people just complain about fake items that's not much help to support. Hit that "FLAGGED link" and... TA DA It will be removed. Listia is a awesome community. I've made some amazing friends, found a new hobby, gotten TONS of fantastic stuff. This isn't the place to be if you're looking to get rich quick. Listia is a place to have fun, enjoy yourself and escape from the real world for a while. I suggest everyone try it out.

Date of experience: June 14, 2016
Tom F. Listia Rep
over a year old

Hi Jen. Thanks for the review. We're so glad to hear you love it. Thanks for being a member and we hope you continue to enjoy the site.

Colorado
4 reviews
21 helpful votes
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To many thieves
June 8, 2016

Listia use to be a pretty good site to trade things but now over 5% of the "members" are thieves looking to steal and scam. Even with horrible reviews these people are never removed.

Date of experience: June 8, 2016
Tom F. Listia Rep
over a year old

Hi Philip. We're sorry to hear of your experience. We hope you were able to submit a support ticket when you experienced those users. We try out best to keep Listia fun and safe for our user. We hope you will continue to enjoy Listia.

New York
1 review
11 helpful votes
Follow Aymn E.
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Never returning back to listia until credits go from $1 = ******* back to $1 = 1000. I don't care if you guys can't control the inflation, bring old listia back. You continue to make the site worse. You have TWO stars. If you want it to be atleast 3, do what your fans want. A happy, lovely, and cheaply listia. Not some high balling ******* credits for a playstation!

Date of experience: June 7, 2016
New Jersey
2 reviews
7 helpful votes
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You put your items up fairly easily. I paid $5 for some points, I will never use. When I figured out the bids I was receiving would not cover the shipping on ANY of the items, I put in a request to have the account closed. They replied it was closed. From the emails I am receiving they are still going about like the items are available and my account is still active. Each email I respond to with another request to close the account, to no avail.

Date of experience: June 6, 2016
Tom F. Listia Rep
over a year old

Hi Ruthanne. I'm sorry you have put in a request to close your account. You shouldn't be receiving any more emails if it is closed, but if you are, please submit a support ticket and in the topic section please write "Sitejabber" so that we know the reason for submission. Https :// help. Listia. Com/hc/en-us/requests/new

Florida
1 review
9 helpful votes
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If you have a problem they make you go through a LONG email process and then you are lucky to get your credits back.
NEVER BUY CREDITS! You will not get your money back for WEEKS!
Moist sellers sell garbage or items you can buy on EBAY for $1- $5
Awful experience.
Sellers sell fake jewelry and list as Sterling.
Nobody researches their items
Amateurs
I DO NOT recommend this site to anyone

Date of experience: June 5, 2016
New York
1 review
6 helpful votes
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Customer service
June 4, 2016

Terrible cannot contact customer service re return policy

Date of experience: June 3, 2016
Tom F. Listia Rep
over a year old

Hi Bella. Have you submitted a support ticket already? This is the only way to reach our support team. If you haven't, we'd be happy to help you there: https://help.listia.com/hc/en-us/requests/new

Florida
1 review
5 helpful votes
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Scan web site
June 3, 2016

I sold many items and I have 9.731.200 credit all the items that I sold and I had paying all shipping for seller and listia never pay my credit. My alert is for buyer that want to sell on listia "be careful they never pay for you.

Date of experience: June 3, 2016
Tom F. Listia Rep
over a year old

Hi Daise. We're sorry you are unhappy. We would love for you to clarify what you mean by "be careful they never pay for you". Please submit a support ticket regarding your issue and concern and hopefully we can make things right for you https://help.listia.com/hc/en-us/requests/new

Iowa
1 review
14 helpful votes
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Ive been on a few months. I offer free shipping because people dont bid much.of they have to pay for shipping. I use to watch the videos giving me 40 credits but now they quit giving me. Credits. For that and then tried finding other free credits that wouldn't spam my phone like games downloaded or stores and would complete and no credits given. When we go in the minus cause we pay for shipping then try and get some free its not fair that we dont get them. When we want to lost for more. Credits then listia takes so many which should be lowered. I pay for shipping and want more free videos or something like the slideshows that wont harass my phone or if i download and check. Out a game for. 2000 credits id like to. Get it
Overall have loved it and a blast.

Date of experience: June 2, 2016
Tom F. Listia Rep
over a year old

Hi Tina. Thanks for the review. We're sorry to hear that you haven't been receiving your credits for watching videos. We'd like to take a further look into your account and see why this is happening. If you haven't already, please submit a support ticket and we can try to assist you there https://help.listia.com/hc/en-us/requests/new. Hope you continue to have a blast with us!

Ohio
1 review
12 helpful votes
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Trash! Trash! Site
May 29, 2016

Credits are not worthy what used be in 2012- 2014 $1=1000 f*ck you listia bring back the old site.
Won: $2,750 gifts cards and electronics.
Lost $324.00
My last day i scammed $450.00 worth gift cards and my account suspended till now.
$2,750+$450 you do the math.

Date of experience: May 29, 2016
Florida
1 review
7 helpful votes
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This site sucks
May 26, 2016

Was good to begin, but customer service is lacking. Have someone that is harassing me and customer service will not let me fill out a ticket.

Date of experience: May 26, 2016
Tom F. Listia Rep
over a year old

Hi Edward,

We're sorry to hear you are unhappy with our service. If another user is harassing you, we definitely would like to know about it. Please go ahead and submit a support ticket letting us know the user and the harassing message. Thank you.

Georgia
2 reviews
7 helpful votes
Follow Ca E.
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Just this week they removed 3 of my listings because I only listed one of each per listing. They wanted 5 or more in each listing but my experience has proved that a multi item listing does not earn enough credits to cover the cost of the item and the shipping. It was the 3rd time I've been reprimanded and the second time they removed my listings. They should also allow a reserve. Debra H. Said it used to be fun and I agree, but not anymore. Mostly Chinese listings with no free shipping.

Date of experience: May 18, 2016
Massachusetts
1 review
5 helpful votes
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Use to be fun
May 11, 2016

I've been on Listia for three years now. At first, I sold and bought a lot of stuff. Then the pro sellers got on and prices started to get crazy. Now, it seems it is only professional sellers and everyone is charging outrageous shipping prices. You can't afford to bid on anything if you are only a part-time player.

Date of experience: May 11, 2016
Tom F. Listia Rep
over a year old

Hi Debra. We're sorry to hear that you are not enjoying Listia as you did in the past. We are always open to our users' feedback and welcome them through our support tickets. Hopefully your experience with us will return to where it was was before. Thank you for your review.

Massachusetts
1 review
13 helpful votes
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When I started on Listia at least a couple of years ago, credits were I believe worth about $1= 1000 credits, and they were fairly stable for quite a while. I really haven't followed it very closely recently, but I believe the inflation started about a year ago and now is just out of control. I just checked the going rate on 5/10/16, they are now going for $1=9100 credits. So my approx. ******* credits instead of being worth about $25 are now worth approx. $2.75.
Management does not seem to care and just keeps on issuing more credits in different ways, so I see no end in site for this hyperinflation.

I got stuck with my credits, I bought some to purchase something, won the item. Seller did not ship or respond to me. Although at the time Listia refunded for some of my purchased credits I had to keep some. They will not refund anymore for purchased credits even if sellers don't complete sale.

Stay far away, very far away unless you plan on using your credits very quickly.

Date of experience: May 10, 2016

From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009
Mountain View, CA, United States