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Listia

1.9

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Listia Reviews Summary

Listia has a rating of 1.9 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 173rd among Auction sites.

service
72
value
71
shipping
65
returns
60
quality
68
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Hong Kong
3 reviews
17 helpful votes
Follow Simon M.
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TrialPay or listia are both lying sites.

The payment never works. Never succeeds. The prize may be eaten by their own staff.

Date of experience: March 10, 2014
Georgia
1 review
4 helpful votes
Follow Shannon C.
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I was really enjoying this site for a couple of months, really liked sending and receiving things from all over the world. Very user friendly. Unfortunately, my account was suspended for reasons that were not true. They said that I was bidding on my own auctions to "funnel" credits. This came about because my son bid on one of my auctions to win something for his girlfriend for Valentine's Day. He has his own account, that he was logged into from his own phone. They said that we had the same IP address. There is no way in the world that this is true. There is something seriously wrong with their system that would allow them to think that.
It is not a scam or a rip off site, but they have problems that still need to be worked out. So do not get too involved, sending your goodies all over the world because if they shut off your account, you lose everything.

Date of experience: February 20, 2014
Michigan
1 review
7 helpful votes
Follow Jennifer W.
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First of all, the stupid website suspended my account for no reason. I had nothing but good feedback from buyers and sellers and I have never made a rude comment or done anything to get my account suspended. They did this right after I had spent $20 buying Listia credits which leads me to believe that Listia scammed me for my money. Also, they tell you that you can get good stuff for free, but trust me, its not free. You have to pay shipping and handling at least 80% of the time and the people charge you an arm and a leg for it! I will not be returning to Listia because I would not be at all surprised if they suspended me again for no apparent reason.

Date of experience: February 19, 2014
Virginia
30 reviews
171 helpful votes
Follow Kathleen R.
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Most of the people who bid are scammers. I sent an item to someone who won the bid, watched as it was delivered by tracking, and they had the gall to try and say they did not get it.

Not only that, but "Everything is free!" is a crock. 98% of the items you have to pay shipping and handling, and most of the people charge an arm and leg. A five dollar necklace was free, yes, but the shipping and handling was $14.95. They lived one state over. I mean c'mon!? That's more than the necklace itself was worth on Amazon! Not only that, but you have to pay for more credits if you are one of the people that has nothing to list. You get 700 credits for listing an auction, but if you don't have anything extra to give, say bye bye to those credits unless you want to pay.

Honestly, you'd be better off just avoiding this site. The items with no shipping and handling are crap anyway, and that's if you even win the bid. I've seen bids get up pretty high. Listia... totally not worth it.

Date of experience: February 13, 2014
California
6 reviews
17 helpful votes
Follow kelli h.
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OMGosh-How can anyone whose intelligence quotia is at least part of the overall bell curve pass up an EASY WAY to turn junk into $$$$?
I have honestly flipped hundreds of designer items (most New w tags) that I have won on the site, for serious cash! There is no Thrift store/consignment shop in the universe that carries the amount of items and variety that Listia does... or that gives you the opportunity to swap your stuff right out of your house for credits to get gift cards (just like cash as they can also be flipped and sold).
Im here to tell you... if you haven't figured out yet how to make Listia work for you, and pay your rent... well then you don't deserve to get the goodies! LOL Not that hard to figure out!
Hands down, easiest way to make money and w/No taxation whew hoo!

Date of experience: February 11, 2014
California
1 review
2 helpful votes
Follow Janell R.
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Great so far
February 20, 2014

Great so far. I did notice some of the negative feedback. In fairness if someone does not read the description or the shipping terms and ends up with something THEY misunderstood, that is not Listia's fault. If shipping says "digital" than it is a email not an actual item. Also, selling certain gift cards and getting suspended is also the users fault for not reading the terms and conditions. If a bidder does not receive what was stated credits will be returned. Important to READ and not get angry at a site for a personal mistake.

Date of experience: February 8, 2014
Oregon
1 review
1 helpful vote
Follow kristi r.
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I have been with Listia since December of 2013, I don't agree with all the rules that listia has like auctioning off digital items such as a picture of a ps3. Who wants a picture of a ps3 when they are selling things to get credits to buy stuff and then find out its a only a picture... Ya that made me angry although I never fell for that a lot of people did. I have gotten a lot of cool items on here like eos chapstick and a new wallet and purse and all sorts of awesome things but I have also auctioned off a lot of items and have spent nearly$ 300.00 on shipping my items out to winners, so overall im not sure if I am winning or losing. I have expressed my concerns to listia and never really received a response only a listia administrator saying my issue was solved! Although I have always been granted my credits back when someone did not wanna send the item I won!

Date of experience: February 4, 2014
California
1 review
4 helpful votes
Follow Ethan Q.
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This stupid website suspended my account right after i had just spent 50 real american currency dollars to get credit and they wont give me a refund

Date of experience: February 3, 2014
Arizona
1 review
3 helpful votes
Follow Capt N.
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In addition to all the feedback here i went a bit further and typed in Listia Better business bureau and you can see the complaints here

http://www.bbb.org/sanjose/business-reviews/internet-shopping/listia-in-mountain-view-ca*******929/complaints

And more complaints http://www.pissedconsumer.com/reviews-by-company/listia.html

I have just sent in a request for them to cancel my account!

Date of experience: February 2, 2014
Colorado
1 review
1 helpful vote
Follow Melva H.
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Listia is not the same, bids start out too high and last too long. I don't use much anymore.

Date of experience: January 20, 2014
Iowa
1 review
2 helpful votes
Follow Sharon C.
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I have tried to contact them several times, always get "generic email" which is no help. Purchased credits at another site and filled their requirements to get more credits with Listia but never got credits. Back and forth and back and forth. This site is a bunch of crap, never get any help just run around. Don't join this site, it's more nightmares than anything. They don't care about their members at all!

Date of experience: January 18, 2014
Romania
1 review
6 helpful votes
Follow Alex A.
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Closed my account with the reason multiaccount, because I invited a 2 friends and he bided on a steam game I had listed didnt realize it was my auction, he called me saying "I have 5000 i GIN-ed your game" I instantly logged in in my android listia app to see that I'm suspended!

This $#*! is not right this piece of $#*! website must be stopped! Its unpractical and bad e-comerce tactics wtih abusive clauses!

Reported to F. B. I, I will let them what is this $#*! about! Its a fraud cuz i spend like 50 euros on point, and this morons respond on my ticket after 32 days? Not even human just $#*! FAQ lines? $#*! YOU STUPID WEBSITE.

Enjoy FBI investigation methods, you fraud $#*!ters!

Date of experience: January 9, 2014
New York
6 reviews
12 helpful votes
Follow Li K.
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I've done eBay, tried Yardsellr and finally discovered Listia one day about 3 years ago. I've been getting rid of stuff (and getting AWESOME things in return) ever since! Love that there are no fees like ebay. And since they've grown there is now a LOT more traffic. I'm finding Auctions just do better here than other sites and this year I got ALL my Christmas gifts from Listia! I've never had any major issues and if I ever run across a problem, there's always the Listia Assurance policy. Great site!

Date of experience: December 31, 2013
New York
1 review
1 helpful vote
Follow margaret G.
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The best site ever i make a living from listia yes the sit need more work but in the end better than ebay and listia and you sell more

Date of experience: December 29, 2013
California
1 review
2 helpful votes
Follow Xiaoming L.
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I have sold many of used toys, cds, books on Listia. It amazes me that everything I listed was sold, including even a Chinese movie, an artist graphics biography, a kid poetry book. The site is definitely easy and rewarding to use. I was able to buy new race car toy, some used puzzles and books for my kids before the Christmas.
I trust Listia, as if I don't get item auctioned, I would get my credits back through Listia moderators. Overall, I love this site.

Date of experience: December 24, 2013
Georgia
1 review
3 helpful votes
Follow lauren e.
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I've gotten a lot of great things from Listia. Things I would have probably paid a lot of money for on ebay, so in that respect, I love the site. It gets expensive giving out free shipping when listing your own auctions, but I think the costs I've paid for shipping are kind of an exchange for the cool stuff I've received. Now, there IS a ghetto section of Listia that makes me cringe. Almost everything in the 'Digital Delivery' section is ridiculous. They should only allow gift cards. Period. I've seen what looks like 16 year old girls listing 'PICS OF ME' and crappy wallpapers and recipes you could get from google in three seconds. It's really creepy and makes me ashamed to share the site with others.

Date of experience: December 22, 2013
Tom F. Listia Rep
over a year old

Hello Lauren E.,

Thank you for comments and feedback. We are always focusing on improving our community and positively grow our site. The majority of the auctions on Listia are great items, but there are times when certain auctions may not add great value to our site and its users. We have always strived to maintain a quality site and will continue to do so. As announced on November 3, our rules on Digital Delivery items have changed. You can read all about it here:
http://blog.listia.com/2014/11/03/rule-changes-for-digital-items-2/

In short, digital items that are are no longer allowed are:

- E-books and PDFs, including instructions, recipes, how-to guides, etc
- All other types of digital media (photos, music, text, etc) regardless of copyright ownership or resale rights

With this rule change, you should no longer see the “PICS OF ME”, wallpapers and recipes that you referred to. If you do, you can always flag the auction and someone will take care of it.

Thank you again for the feedback and for being an active member. We hope that your experience on Listia will continue to be a good one!

Sincerely,
Tom

Serbia
1 review
4 helpful votes
Follow Jameja J.
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Well i see a lot of people complaining about how bad listia is and about the junk being sold well guys its an auction site if you want you can auction off broken glass thats your choice and in the junk there are LOADS of good stuff i got myself about 100$ worth of games from listia sold some stuff and never had a problem most of the guys or girls (dont want to offend anyone xD) were very nice and considerate and for the lolife scumbag scammers you can spot them a mile away so just stay away from them and you will be fine i'v been using listia for 9 months now only 1 time a seller didnt send the item but even that is not problem cus if you dont get your item you just get a full refund o love the site the comunity is good 5 stars(more if i could)

Date of experience: December 22, 2013
New Jersey
2 reviews
22 helpful votes
Follow KayLeigh R.
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Too many ppl dispute for every little thing. I have used listia for 3 months now and I always ship my items free. It's supposed to be a free website. Then why would someone want to charge 6 dollars for shipping a wallet? I tried refunding it and didn't get my credits back, didn't get the wallet and brittneyshott gave me a negative rating. This website's a joke...

Date of experience: December 21, 2013
Louisiana
1 review
4 helpful votes
Follow Terry O.
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Stole 44,000 credits after i tried to list a 100 dollar amazon gift card and was to mail it to the winner so he could open it for christmas and then he started demanding i send right away via email and when i told him no i was mailing via snailmail so he could get it like a christmas present and pysicaly open it a moderator sent me a abrubt message saying he gets his creds which is compleatly wrong and not to their policy. They break their own rules why should they be trusted to not break yours?

Date of experience: December 20, 2013
Pennsylvania
1 review
3 helpful votes
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Lots of junk
December 20, 2013

Lots of junk. People list their used items and free samples with hopes of trading them into something better! I've been a member for about 4 months now and found a few good items but you need to search diligently through the listings and figure out if your actually paying more for the item with your credits than you would be paying with actual money. Had great hopes for this sight but all in all really disappointed.

Date of experience: December 19, 2013

From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009
Mountain View, CA, United States