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Listia

1.9

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Listia Reviews Summary

Listia has a rating of 1.9 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Listia most frequently mention customer service, gift card and many people. Listia ranks 173rd among Auction sites.

service
72
value
71
shipping
65
returns
60
quality
68
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Oregon
1 review
8 helpful votes
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Rip Off
May 11, 2015

I just opened an account sold a huge variety of cosmetics, mailed it out with tracking, seller recvd items and I would have had 80,000 points but then they banned it saying multiple accounts. I had a sister in law that had one but she doesn't not live with me! So now im out 80,000 and my cosmetics plus shipping charges. Follow the riles and you get screwed. Its not fair and I wish I could complain. Maybe the BBB. Any suggestions because what they did is stealing. Ive never had an account before a month ago!

Date of experience: May 10, 2015
Tom F. Listia Rep
over a year old

Hi Luise. We do not simply remove accounts without reason. If your account was a multiple to another account, it was in violation of our Terms of Service and therefore removed correctly. If there was sufficient proof otherwise, your account would not have been suspended. You can submit a support ticket and we can look into things further with you, if you'd like.

Sincerely,
Tom

Hong Kong
1 review
4 helpful votes
Follow Oli O.
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All "I love this site" are people employed by listia.com. People should be careful

Why I said it. So many people got suspended. How can this site have any positive feedback?
The people then go back, if you say you are banned member, go bash you saying you have problem mental problem so got fouled. This site staff have to blame members whom they ban. Think how bad listia is. Do not use listia.

Donate money to charity. Listia have to find staff write fake positive feedback. Saying people who write bad must have mental issue. Who really have mental issue people will see.

Date of experience: May 6, 2015
Tom F. Listia Rep
over a year old

In order to protect our good users in our community, we occasionally do have to remove some users if they repeatedly violated our Terms of Service or site rules. But when we do that, they're all notified of the reason(s) why, and that usually happens after they've been warned previously.

Illinois
4 reviews
31 helpful votes
Follow Lisa R.
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I have been selling on Listia for a year now. I sell small items I no longer want or new gifts I can't return. It is a fun way to stay on top of clutter and earn points for things you do want. Start small, though. Shipping costs need to be factored in before you list. That is why I stick to small, lightweight items like jewelry and bookmarks.

Date of experience: April 30, 2015
Tom F. Listia Rep
over a year old

Thanks for sharing your experience and tips, Lisa!

Georgia
1 review
11 helpful votes
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Listia also deleted my account and according to the reviews on here I'm not the only one. I already made one review for this sorry excuse of a site. So which is it listia? On one review listias comment was that they allowed up to four accounts before deleting someone and the other comment on someone else review was that y'all only allow one. Which is it? I didn't use my old account BC I for my passwords and everything and even to my Facebook so I started a new one and got deleted. Listia can't make up their minds what their own rules are. Apparently. BC one comment from listia says up to four accounts and one say you can only have one. Which one is it listia? My family and friends that it was the dumbest thing they heard of about listia deleting my account so they also deleted theirs on their own. Listia is nothing but a scam to get you to do their surveys for credits that you don't even get and they take your credits once you do work credits up. Listia is a sorry excuse for a website and there other sites beside listia.

Date of experience: April 29, 2015
Tom F. Listia Rep
over a year old

Hi Sherry,

In our Terms of Service, it states that a user can have ONE account. We allow 4 separate accounts per household/address. This does not mean that a user can have up to 4 accounts. If an account is removed, by us or by the request of the user, that still counts as ONE account. Any other created after will be removed for being a multiple account. To read more about account suspensions, you can visit: http://www.listia.com/rules#suspensions

Thank you for your understanding.

Sincerely,
Tom

Malaysia
1 review
12 helpful votes
Follow Yew S.
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Guys actually sorry to say that LISTIA is a Scam site, Listia scammed me when I bid my
Pokémon Cards for 50,000 Credits. Listia is a Scammer so guys remember: don't waste your time at Listia

Username: *********

Date of experience: April 23, 2015
Tom F. Listia Rep
over a year old

Hi Yew S.,

I'm sorry that you are mistaken about Listia. We have a great community of users who win great things. If you had a poor experience, I'm sorry. We try our best to keep the site safe and fun.

Thanks,
Tom

Colorado
1 review
3 helpful votes
Follow Beth A.
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I love listia
April 22, 2015

I love listia, I had to quitworking to raise my grnadson who is now 3. Through listia I have found a way to get the extras that are fun to have. I have also used it to stock up and get things to help me start my own business. Through listia i also found a few good survey sites which have helped alot giving me extra money...
Down below I see a lady comlaining about people saying they never received there items and kept sending them out. I have had several cases where I didnt get my items. Alot of those were people that I had to pay the shipping on and they were the ones doing the rip offs. I literally had to go thru paypal and file a dispute but Ialwaays got my money back after a fight... but hey I got it back and dont hold it against everybody for a few bad apples... There has also been a few other bad cases but for the most part it has always turned out for the good... But I have never claimed not to get something when I did. I am a true believer in Karma... So really what I want to say is... Thank you listia for giving me a way to have all my little goodies and thank you to all the awesome sellers for providing these auctions... You cant blame everybody for the few that are scammers rather there the sellers or the buyers because it really is a 2 way street. Figure out the good from the bad

Date of experience: April 21, 2015
Tom F. Listia Rep
over a year old

Hi Beth A.,

Thanks for your feedback and sharing your experience. We always love hearing about our users who love our site! We're glad to hear you've been able to win "all your little goodies" on Listia. We hope you continue to have a good experience on our site.

Thank you,
Tom

California
1 review
8 helpful votes
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They're crooked
April 15, 2015

I spent a $100 in real money on this site and they turn around and banned my account claiming I had multiple accounts which I did not have

Date of experience: April 15, 2015
Tom F. Listia Rep
over a year old

Hi Mathew P.,

We do not ban accounts unless they have violated our terms of service. Please provide us with your username and I can look into things for you.

Sincerely,
Tom

Arkansas
1 review
9 helpful votes
Follow boo s.
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This isn't a fair warning, it is a stage 5 alert...!
Avoid this website at all costs.
The people who run it are complete a$$holes in general, they act like some elitist who could care less about you or what your selling

If a buyer has a problem or issue with an item and it goes into dispute, all they have to say is, "it's not as described", they do not have to provide any proof at all, and the administrators & moderators will instantly refund their credits back to them, let them keep the item and allow you to receive a negative feedback for the transaction.

I even had a buyer state they received the exact item exactly as described and pictured, and their dispute reason was." I don't want to use it" and they got to keep the item, and got their credits back...
Complete scam. Worse then eBay ever was!
DO NOT BE FOOLED BY THE STATED RULES!
The rules mean nothing...
& do not even think of trying to contact customer support,, the "support' is either a copy and paste response that gives no solution or they do not even respond at all.

I seen another review on here stating the exact same scenario from other reviewers. Seems to be a trend.
Also they offer free credits for downloading stuff onto your computer, which only downloads multiple tracking cookies and tons of extra stuff that locks up your computer and you will just have to restore you computer to a previous restore point to get rid of all the crap the install on your pc.

1 last thing you need to know. You get credits for your items, which in turn you use to buy other items from other sellers... but Listia is constantly devaluing the credits by selling them for cash.
2 months ago you could buy 40,000 credits for $40, now it 76,800 credits for $40. So your credits are worth half as much as they were 2 months ago. And this has been a trend of devaluation for months now.
I have been on listia or 6 years, but after this latest onslaught of horrific incidences, I will be moving on..

Date of experience: April 14, 2015
Tom F. Listia Rep
over a year old

Hi Boo S.,

We're sorry to hear your feedback and experience. Can you please provide us with your username? We'd love to better understand your situation.

Thank you,
Tom

GB
1 review
14 helpful votes
Follow Matt P.
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As a premise, Listia is a nice idea: give away things you don't want or need any more, and bid for things you like. However, the very nature of human beings means it attracts a large number of undesirable individuals: fraudsters, scammers, cheats and leeches. Lots of the things being given away are little more than worthless rubbish (old bus tickets for example), while others are fakes and still others are very low quality costume jewelry one could buy from a high street store for next to nothing. Needless to say, most of the members are in the USA, and overseas members get a pretty rough deal, being expected to pay the postage both for items they give away, and items they bid on. Beware of scammers offering worthless goods and charging through postage.

Date of experience: April 13, 2015
Tom F. Listia Rep
over a year old

Hi Matt P.,

Thanks for your feedback. We try our best to keep our site fun and safe for our users. Our mods and even users diligently flag and help remove any users that do not bring quality to the site and our valued users. At times, a few bad eggs get through, but we are aware and continue to make sure things are taken care of for our community's safety. As for postage, many members are from the US, but you'll be surprised to see how many of our users are not. As we continue to grow, I'm sure our members will be able to provide and find postage that is favorable for all. Thank you for being a user and we hope you continue to enjoy our site.

Sincerely,
Tom

Illinois
2 reviews
13 helpful votes
Follow Captain M.
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Hello, I had one account that I put a listing up for a 1965 quarter. So my brother had an account and he saw that auction and wanted it so he bid on it without knowing it was my auction. So listia thinking I had two account deleted both our accounts and me racking up the points (and buying some too, which they say they will refund any unused credits which it bs) I had around the 100K point and they all just kind off went away. My hard earned money vanishing to something stupid. I talked to them and submitted requests to them just replying "Nope, sorry we will not reimburse your account." So what do I do? Wrtite this review to help other not waste money and time on this broken website. Thanks, CaptainMacTavish (my username).

Date of experience: April 8, 2015
Tom F. Listia Rep
over a year old

Hi Captain M.,

As you stated, your brother bid on your auction. That is actually against our Terms of Service as it is transferring of credits between accounts connected to yours. This violates our rules on accumulating credits fraudulently or unfairly. Therefore, you account was appropriately banned from our site.

Thank you for your understanding,
Tom

New York
1 review
6 helpful votes
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At first I loved Listia, I was able to get rid of some things like guitar templates and help people to get started on DIY guitar projects, and in return I could find video games and movies to bid on. Then out of no where, about 4 months ago or so, they changed some rules or something, and now I am no longer able to post my template auctions. Thus I am no longer able to earn any credits to get new stuff. Quite sad.

BishUncool

Date of experience: April 7, 2015
Tom F. Listia Rep
over a year old

Hi Bish U.,

Thanks for your feedback. We're sorry to hear that you no longer are able to list certain items on our site. Any and all changes we make on the site are carefully decided on and with the community and users in mind. I'm sure there are plenty of other things you could list on Listia and, in turn, you could continue to win video games and movies. Thanks for being a member. We hope you can continue to use our site.

Sincerely,
Tom

California
11 reviews
0 helpful votes
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Love Listia
March 26, 2015

Have no complaints been with Listia for 5 years. A few bad apples, But if you have a problem you report to Listia and you receive your credits in return. I am still bidding today and love Listia. Everybody wins. Sincerely Tamera

Date of experience: March 25, 2015
Tom F. Listia Rep
over a year old

Hi Tamera S.,

We like that you like us! Hope you continue to enjoy the site.

Sincerely,
Tom

Georgia
2 reviews
2 helpful votes
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BiggyG
March 16, 2015

I have Personally mailed out many free gifts from bidders on Listia. And I surely am Not part of a Scam. Thank you.

Date of experience: March 15, 2015
Tom F. Listia Rep
over a year old

Hi Mary A.,

Thanks for sharing information on your experience and some of the things to expect from using Listia. Glad to hear you're having fun! We hope your experiences continues to be a good one!

Sincerely,
Tom

Kentucky
6 reviews
11 helpful votes
Follow Even T.
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Been a member since April 2013.

Love the site. I have gotten SO much value from it. All these idiots complaining about this and that... can they read? It's very simple. Listia is exactly like eBay except instead of spending cold, hard cash, you trade your items in for "credits" which can be redeemed on Listia for other peoples stuff. It's basically just bartering, with an alternate currency. The site isn't hard to understand at all---and most of peoples complaints would be VERY easily resolved if they simply KNEW HOW TO READ! I've been warned DOZENS of times about various rules I've broken----still have an active account. Listia is very fair about giving warnings, and they've probably given me more chances than I deserve. They don't randomly ban accounts without reason---their rules and terms are very clearly explained in plain English, and when you break them, the mods will cite the rules you broke, and provide links to read them.

Bottom line is this: If you're fed up with eBay, and want an alternative way to get rid of your stuff (so that you can ultimately get new stuff) try Listia. If you're a moron who didn't finish 3rd grade, GET OUT AND STOP USING THE INTERNET! It's that simple.

Sincerly,

Listia Member EvenTrade

Date of experience: March 14, 2015
Tom F. Listia Rep
over a year old

Hi Even T.,

Thanks for your feedback! We're glad to hear you're enjoying Listia and hope you continue have a great experience!

Sincerely,
Tom

Texas
1 review
10 helpful votes
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Stupid rules
March 12, 2015

A member of my household also had an account so listia banned me with all my credits (some of which I payed for). Also they have a lot of frauds on there for example I happened to win a makeup set for my sisters birthday it cost me ******* credits and the lister did not send it I reported her but they said that she didn't have to send it how stupid is that. DONT GO ON LISTIA ITS A WASTE OF TIME

Date of experience: March 12, 2015
Tom F. Listia Rep
over a year old

HI Keke L.,

We allow up to 4 accounts under one address/household, so your account should not have simply been removed for the reason you listed. Accounts are usually removed from the site if there was a violation of our Terms of Service. If you have any extra inquiries or concerns, please go ahead and submit a support ticket and we can further assist you there.

Sincerely,
Tom

California
3 reviews
21 helpful votes
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HARASSMENT
March 11, 2015

Being HARASSED by a member and listia is doing nothing. Called me a $#*!, skank, $#*! and skank by this person and yet nothing

https://mobile.twitter.com/Xtina*******
https://m.facebook.com/SwisherSweet*******

Date of experience: March 10, 2015
Tom F. Listia Rep
over a year old

Hi Alicia L.,

We're sorry about your account, but as you have stated, you had a second account. Per our terms, users can only have one account on our site. The account you asked to be deleted would still be considered your one account as we do not allow users to close accounts and open new ones. We'd be more than happy to reinstate your first account if you'd like. Otherwise, your second account was unfortunately against our terms of service and was correctly removed.

Thank you for your understanding,
Tom

New York
4 reviews
27 helpful votes
Follow Modl O.
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Listia took our ******* credits and we lost over a 1000 in shipping fees in which they claimed we were nasty to customer, no, not customer, rude people who they allow to comment with stuff like your item is garbage and not worth the points, we even had scammers in which they gave them the credits back and we had proof of signature, they are crooks and have no clue how to run a business.

The icing on the cake: They offer to give me my credits back if I signed a non disclosure agreement - I was told not too as this is a form that is signed by employees to product their business, not to shut up a customer which is what they were trying to do as it wouldn't allow me to bad mouth listia in anyway or they could sue me, nice try losers, when I refused they gave me nothing

Date of experience: March 4, 2015
Tom F. Listia Rep
over a year old

Hi Modl O.,

Thank you for your feedback. Accounts are usually removed from the site when there was a violation of our service agreement. As you stated, you acknowledged that you were warned. We do not simply removes accounts for no reason and after several warnings, not complying with our Terms of Service will results in an account being removed. Once their is a violation and the account has been removed, the user forfeits everything connected to their account. To review our terms and rules, please visit:

http://www.listia.com/terms
http://www.listia.com/rules

We're sorry that your account was removed, but community safety is priority on our site.

Sincerely,
Tom

New York
1 review
16 helpful votes
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Having been a member on listia for over 2 years with 100% positive feedback and almost 2000 completed auctions as a seller, I am livid beyond belief that listia has changed the format of the rewards store from a GIN to an AUCTION format! I usually only stuck to getting items from the rewards store because they were always brand new and from either Walmart or Bestbuy. The reason why I primarily stuck to the rewards store is because listia allows ANYONE to become a member and immediately start selling. They do not require ANY verification in order to become a seller and there are 1000's of scammers trying to get over with clearly bogus auctions. As if that weren't bad enough, the moronic "mods" ask the scam sellers to please include more information so they have a better chance of selling the item. It is LAUGHABLE. That aside, there are also many sellers that offer items that "have issues" like cracked screens on cell phones, items missing parts, or they ask over inflated shipping costs. So because of this, I stuck to the rewards store for 90% of the time. Now since it's an auction format, they have millions of people vying for a handful of items and it has turned into an all out bidding war and buyers are driving up the credit amounts because of it. Listia is clearly taking advantage of their members and the stupid ones are allowing it by overbidding.

Date of experience: March 2, 2015
Tom F. Listia Rep
over a year old

Hi Greg J.,

We're sorry to hear that you are unhappy with our Rewards Store update. Did you have a chance to read our blog post regarding the change?

http://blog.listia.com/2015/02/25/rewards-store-updates/

Feedback is always welcomed from our users. All changes and updates made on the site are based on many factors, which include users' feedback, benefit and experience. At times, these changes may not make everyone happy, but we keep the entire community in mind when these changes are made.

We hope these ongoing updates will not change your experience on Listia.

Thank you for your feedback.

Sincerely,
Tom

Virginia
2 reviews
3 helpful votes
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You have to use common sense when using ANY site such as this.It's like buying a used car. Most of the auction descriptions are "PUFFED" AND YOU ALWAYS NEED TO KEEP THAT IN MIND ALONG WITH THE ASSERTIONS OF RARITY AND ONE OF A KIND. WHEN I'VE BEEN UNSURE OF SOMETHING, i'VE LOOKED THE ITEM UP AND DONE RESEARCH ON THE ITEM IF I/M REALLY INTERESTED. I HAVE BEEN SURPRISED AT THE DUMBNESS OF SOME PEOPLE WHEN THE COMMENT SECTION OF AN AUCTION IS FILLED WITH WARNINGS AND THEY STILL INSIST ON BIDDING. PEOPLE HAVE TO LEARN TO TAKE RESPONSIBILITY FOR THEIR OWN ACTIONS AND STOP BLAMING OTHERS FOR THEIR POOR DECiSIONS. I've only met the nicest people sweet, kind and dear. There have been a few scammers but I managed to win out over them because of my superior feedback rating.My biggest gripe is with the listia moderators who apparently rely on formulaic responses that sometimes border on the absurd. I think moderators should be able to respond in real time or as close to it as possible so frustrated buyers/sellers don't have to deal with inane and useless replies. S orry about the typing, i'm not good at it.

Date of experience: February 24, 2015
Tom F. Listia Rep
over a year old

Hi Sheila,

Thanks for your feedback and suggestions. Great users like you allow Listia to be the site and community that it is for our users. We are always working hard to improve the site and service. New users would benefit from experienced users such as yourself for help and guidance. We welcome feedback and if you ever have any, please submit a support ticket so that we are aware of it.

Thank you,
Tom

Mississippi
1 review
9 helpful votes
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I bought a. 999 silver gram bar from what appeared to be a trusted seller but instead received a small silver grain bar about half the size of a gram. When I did all that listia asked me to do they said I didn't send pictures which I sent 3!. Regardless listia closed the account with no other options. The seller of course was happy to have my credits and not worry about making any other corrections as he can keep selling grains for grams and listia isn't incorporated enough like that of ebay, amazon or even etsy to manage a site such as this one. With all that said please do not misunderstand me there are many good sellers and buyers but listia is a great place for the con artist and listia will stand behind them.

Date of experience: February 24, 2015
Tom F. Listia Rep
over a year old

Hi Jimmy D.,

Thanks for your feedback. Could you provide me with your username? I'd like to look into this and get back to you.

Thanks!
Tom

From the business

Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.


listia.com
Founded in 2009
Mountain View, CA, United States