LinCareReviews 801

I wrote the review about Lincare trying to kill me. I should have sued. I didn't, because board members called and cried and swore they were trying to change. I should have sued. Not for money, but to force them to put in a 24/7 emergency number. If you are having trouble with your local office (and if you have Lincare, you are), you can actually get results by calling corporate. They call it the Pissed Off Patient number. *******700. They keep strict Eastern Standard business hours, though. If we could confine our breathing to those hours, the whole thing might be workable. I urge anyone with Medicare who is having trouble with Lincare to call Medicare at *******227. They are VERY interested in hearing about how their money is being spent. I want that emergency number. They greatly reduced my life expectancy. If any of you who have lung issues, or who have a loved one with lung issues are on Facebook, I can add you to the COPD page that saved my life. The doctors certainly didn't. "You are going to die. Soon. Good luck with that." (they didn't actually say the good luck part). Send a friend request to Dawn Lawson in Orangevale, CA. The pic is me, a Sheltie, and a copper mannequin. Say something about COPD so I know you are not a stalker, and I will send you an invite to the group.

SHOULD BE ZERO STARS! I thought maybe I was being too critical but I see by the rest of the reviews that most customers would rather deal with another company. I waited 4 weeks when I first ordered a nebulizer cup replacement. When I called Lincare to see how much longer it would be they had no order on file for me! Two days later I received a nebulizer cup but it was a cheap version. When I called they said they don't carry the better cup that came with the original Pari nebulizer. The cheap version needs to be replaced every two weeks. I have made THREE phone calls to order another nebulizer cup and no replacement cup yet! I think I will return the nebulizer to Lincare (if they are still in business) and order a new one on line. And then going forward I will order my own replacement parts. Also on my last statement they added back some nebulizer co-pay charges that I had already paid months ago. I would call that fraud.

I have been trying for four months to get refunded for an overpayment made to Lincare. I have consistently been given excuses and told that the check is in the mail. Ive spent multiple hours on the phone with them to get the situation rectified but never get anywhere. When ask to speak to someone who can take care of the situation, I am never given anyone else but the person who answered the call. Horrible company to deal with! Avoid them!

We did business with LinCare for a MDINR machine, first of all we waited over a week for the equipment to be delivered, because only one person delivered said machine and that person was on vacation. Then after we no longer needed the machine, it was returned and was told they do not have receipts for returns, I did get a hand written one upon insisting. Now they are saying we owe co-pay on two monthly billings and we have receipts saying secondary insurance paid them. They insist we don't have said insurance, and I find it hard to believe that insurances would pay anything without being billed. So I sincerely think the billing Dept should start corroborating their records. The last gentleman I talked to agreed, we will see if this matter is settled. I somehow doubt it.

I looked over and realized that in the past two months I have been in contact with 16 different companies for various reasons. Thus, extrapolating, a reasonable assumption would be that I have interacted with 1920 companies over the past 20 years since I've been living independently. Of those 1920 companies, Lincare is the absolute worst I have ever dealt with, and the only one, of those 1920 companies that I have left a review for. Do I have sleep apnea? Yes. Would a sleep apnea machine help me? Almost definitely. Do I believe that living with untreated sleep apnea is worse than intermittently dealing with Lincare? Absolutely not. I will take sleep apnea any day.

Absolutely horrible company, from every perspective. This time, they sent me the wrong supplies. I called, waited forever, and was told that I'd be sent correct supplies and a return form. Now, one week later, I'm told (absolutely unapologetically) that "it normally takes 10 days to PROCESS the error forms." WORSE than the VA! Service is not only horrendous, but so is customer service. They are the worst customer-facing business I've ever dealt with, by a long shot, and I'm 72 years old!