LinCareReviews 801

I cannot express how FRUSTRATED I am regarding Lincare's customer non-service!

My husband has been a customer of yours for approx 5 years. Each year we fill out a Financial Hardship Application for an oxygen concentrator. This year I started this process in early July so it could be in place by September. As of today, December 14th, we STILL do not have a decision on the financial hardship! I understand we are in the middle of COVID and there are a lot of people needing supplies BUT this does not mean I should have to make 10+ phone calls with waiting for 30 to 60+ minutes ON HOLD waiting to talk to one of your customer service agents WHO get absolutely NOTHING accomplished!

Lincare you should be ashamed of yourselves for treating your customers in this fashion! You are one of the WORST companies I have EVER had to deal with!

GRRRRRRRRRRRRRRR!

I used LinCare for several years (probably 10) through Medicare. It was always hard to get them to send me the oxygen tubing that I requested. When it came to a portable oxygen concentrator, although I made a dumb mistake giving up my Inogen 5 for a Respironics, they wouldn't return my Inogen a week later when I asked them to. When I called their complaint department, the lady that answered wouldn't let me talk and threatened to send me a $2000 bill if I didn't do what she told me, didn't even listen to my complaint. She finally hung up on me. If you couldn't already tell from the other reviews, let me tell you, they really suck.

-Byron

My patients family had the medical supplies needed. However since I've been working with the family the past 9 months I have yet to see them actually send the proper stuff. Only have of the feed the patient need or supplies to clean the site. Refuses to send out a shipment if it isnt due to send one. Then sends stuff that the patient doesn't use. Im hoping the patients insurance drops lincare as a supplier and goes with some place that cares about their customers because lincare only cares about getting paid. Also I'm pretty sure they are getting paid by the insurance company for supplies they say they can no longer supply.

If you think lincare is bad for people imagine how the people feels working for a company that hire u and dont give u any training because the stupid manager is on her phone all day long face timing then u messed up and the manager takes action against u that's bull $#*!. This company send me away to work in another facility because they dont have driver (I wonder why) I worked a whole week and came back and my manager told me in my face they not going to pay me the money for meals and told me to quit. I got upset and of course who wouldn't I contact HR and some how my manager find out and in matter of 2 days I got 4 write ups and got fired that way they dont pay me my money... that's $#*!ed up I'm angry and I'm coming for lincare. They should change that $#*!ing name from lincare to dont care because is they dont care about their workers imagine if they care about any patient. Yes I agree that lincare shouldn't be a business, u people steal from me and from people's insurance I know because I seen it and heard manager on phone try to have doctor to write what she wants that way she can have set up and bill their insurance. Lincare sucks

From a pissed off former employee. Worst company i ever work for. So to my manager I hope u happy but wont be so long because and dealing with u LINCARE

Lincare has sent me the wrong supplies for three consecutive months. I have returned the products and they are still billing me. I have spent 2 hours on the phone today, mostly on hold, and never got my questions answered. I just kept getting transferred to another department just to tell my story again with no results. I'll try again tomorrow, but I am certainly not impressed. How can a company have so many bad reviews and still be in business?

I've been working with Lincare for over a year now and they are the worst company ever! Just last night they called me with a "courtesy call" to see if I wanted to pay my bill. I'm doing the best I can and making, what is to my budget, a substantial payment each month. I was one day late and they were already calling me. When I told the woman that I didn't want to make a payment right then because I was driving, she hung up on me! Geez... I wish I had never gotten my CPAP machine from them.

In my opinion this company deserves 0 stars, customer service more like non service. I have had the worst experience dealing with this company, they follow through with absolutely nothing they tell you. I called in last week the phone was answered by someone talking to another talking very disrespectfully about a previous patient call then apparently realized I was on the phone she hung up. They have never spoken to me on the phone in any type of a professional manor, always acting as if it I was a bother to them. All I have been trying to accomplish for the last month is return a cpap machine and again lied to twice it will be picked up. So I will be returning it tomorrow and have no further contact with this mediocre company
I urge anyone looking for a company such as Lincare look elsewhere, this location is less than subpar. 0% customer service

This company is nothing more then scammers and shysters... I needed a walker which my primary doctor wrote a prescription for a Rolater walker that just happened to go to Lincare... Locate never measured me to see what size walker I needed, never ask my height or weight and sent me out the cheapest walker made... It is unsafe, flimsy, and overall poor quality... I have tried to for 3 days now with no return calls... Finally I called UHC and a representative called Lincare... The UHC representative was told I signed a contract and I am stuck with this one... Please be advised if you are thinking of doing business with Lincare...