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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Missouri
3 reviews
0 helpful votes
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So far so good.
November 3, 2022

So far so good. It was easy to make an order online. The item came very quickly and in a good condition.

Date of experience: November 2, 2022
Texas
2 reviews
0 helpful votes
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Lovely T-shirt
November 3, 2022

Huge selection of t-shirts with humorous logos, webpages are easy to navigate and fill out. Shipping charges not as outrageous as other sites.

Date of experience: November 2, 2022
Oklahoma
1 review
0 helpful votes
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Quality not what I expected.
November 2, 2022

The quality was just not what I expected. On some of the shirts I would say they were good but on the ones they called their casual shirt they were at least 3 to 4 inches too long on me and I have long arms. Called them about the situation and got nowhere.

The slogans on the shirts are cute and that's the only reason I'm keeping them but I'll just be wearing them while I clean the house not out in public. Out of the 13 shirts I ordered three or four are what I would consider good. Unfortunately I won't be ordering from them again they missed out on a very good client.

Date of experience: November 2, 2022
Ohio
2 reviews
0 helpful votes
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Lilicloth
December 3, 2022
Updated review

An item that I received was it what I ordered. After many conversations and threats, money was returned to my account. The shirts that look like sweatshirts are very light weight and not finished well. After I ordered I found out they were made in China. Will not order again.

Date of experience: November 2, 2022

Hope everything is as good as the picture looks!
October 3, 2022
Previous review

Hope everything is as good as the picture looks!

Date of experience: October 3, 2022
New Jersey
3 reviews
0 helpful votes
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Soft clothing
November 2, 2022

This is my first time shopping but, hoping because it is coming from overseas, the sizes will be true. I am very nervous about the sizing and materials.

Date of experience: November 2, 2022
Canada
1 review
0 helpful votes
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Clothes online
December 2, 2022
Updated review

It is difficult to order clothing online because some of it fits and some don't.
Sizes are crazy, some fit small and some fit big. So with this I have decided not to order clothes online anymore.

Date of experience: November 2, 2022

Great selection of clothing
October 3, 2022
Previous review

Great selection of clothing

Date of experience: October 3, 2022
Indiana
2 reviews
0 helpful votes
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Shirts
November 2, 2022
Updated review

Didn't have a problem ordering or paying everything went great

Date of experience: November 2, 2022

Love all the shirts
September 30, 2022
Previous review

Love all the shirts

Date of experience: September 30, 2022
Illinois
1 review
0 helpful votes
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Easy to use and good humor.
November 2, 2022

Very easy to use. Delivered as expected. Can't comment on quality yet as the items are gifts yet to be opened.

Date of experience: November 2, 2022
Indiana
1 review
0 helpful votes
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Sizing runs very small.
December 2, 2022
Updated review

I love the t-shirts and sweatshirts I bought. But all their clothing runs very small, and they don't tell you that. They could warn you about size in the description. I have several t-shirts that are worthless to me. It takes too long to return for exchange. And it cost too much to ship back for a refund.
I won't order from Lilicloth again.

Date of experience: November 2, 2022

Was very easy to order
August 16, 2022
Previous review

Was very easy to order

Date of experience: August 15, 2022
Washington
1 review
0 helpful votes
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Hit and miss
November 2, 2022

I bought from you all before and honestly it sometimes is great and sometime awful. Out of all the sweatshirts I received this time, I kept only one.

Date of experience: November 2, 2022
Ohio
1 review
0 helpful votes
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Fun phrases
December 2, 2022
Updated review

It was easy to navigate your page and there is a shirt for every occasion. Some of the sizes weren't what I thought they would be.

Date of experience: November 2, 2022

It was easy to navigate your page
October 3, 2022
Previous review

It was easy to navigate your page

Date of experience: October 3, 2022
Florida
2 reviews
0 helpful votes
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Great Shirts!
November 2, 2022

This is my second order with Lilicloth. I have been very pleased so far. I love all of the shirts that I've gotten from Lilicloth!

Date of experience: November 2, 2022
Canada
2 reviews
0 helpful votes
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All good!
November 2, 2022
Updated review

Last time I complained one shirt had a hole and got no response. I am giving another chance
No problems this time.

Date of experience: November 2, 2022

Last time I complained one shirt had a hole and got...
November 2, 2022
Previous review

Last time I complained one shirt had a hole and got no response. I am giving another chance

Date of experience: October 3, 2022
Missouri
1 review
0 helpful votes
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First time
November 2, 2022

Shipping took a while, but otherwise, very pleased

Date of experience: November 2, 2022
Canada
1 review
0 helpful votes
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Better than expected!
November 2, 2022
Updated review

I took a chance on Lilicloth and was pleasantly surprised. The quality of the material was far better than I expected. I will definately order again.

Date of experience: November 1, 2022

I like the layout of the website and the ease of use...
September 30, 2022
Previous review

I like the layout of the website and the ease of use throughout the website.

Date of experience: September 29, 2022
Maryland
1 review
0 helpful votes
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Not good
December 2, 2022
Updated review

The sweatshirts that I ordered I wouldn't even call them sweatshirts because the material was so thin, not really made to keep you warm like sweatshirts should. I was really disappointed at delivery. Also the delivery time was very long. Too much of a hassle to return & I wouldn't get a full refund after paying shipping costs to return. Will never buy anything here again & will tell my family and friends not to shop here.

Date of experience: November 1, 2022
Miss W. — Lilicloth Rep
over a year old

We regret to hear that the fabric does not meet your expectation. We are collecting feedback from our customers and working on providing more choices of fabrics.
Your comment is highly appreciated and we will forward it to our relevant department.
We're terribly sorry to keep you waiting. Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
It will need 3-5 business days of processing time and 10-15 business days of shipping time.
For more details, you can check the shipping policy here: https://lilicloth.com/information/shipping-policy
Usually, we process the full refund of item to your original payment method in one week after receiving your return package.
You can check the return policy here:https://lilicloth.com/information/return-policy
If you have any problems, feel free to contact us via email or online chat


I couldn't put in the code Mail 18 for 18 % off
October 31, 2022
Previous review

I couldn't put in the code Mail 18 for 18 % off. I want to see if I received this discount or I may return items.

Date of experience: October 1, 2022
California
1 review
0 helpful votes
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The item is described as a sweatshirt... VERY light; I would not describe as such.
Nice quality, but I ordered one size larger and it is still snug across the bust.

Date of experience: November 1, 2022

I would rather rate after I see the product
October 3, 2022
Previous review

I would rather rate after I see the product.

Date of experience: October 2, 2022
Australia
1 review
0 helpful votes
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Shirts
November 2, 2022

Easy process to purchase the goods I was after.also was able to purchase some things for gifts

Date of experience: November 1, 2022
California
1 review
0 helpful votes
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As expected
November 1, 2022

Easy to order, different items and reasonably priced

Date of experience: November 1, 2022
Ohio
2 reviews
0 helpful votes
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Happy
November 1, 2022

It was easy and there was lots of items to look at. Glad I found what I was looking for.

Date of experience: November 1, 2022