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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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On-line ordering was user Friendly! GREAT! The T-shirts are good quality. So far I am pleased with my experience.
Ordering from this company was easy. I did not have trouble understanding instructions. Waiting for the order was the hard part!
Shopping prompts were to understand.
The clothing online looked so attractive and ordered 6 items! None were of the quality I had expected.
EXcited to receive our new shirts!
Ordered two blouses in November as Christmas presents for my wife. When she opened the package, neither fit and one is mis-sized. Also the material and the stitching are not good. The company won't take them back because it requires returns within 15 days. Also note that this company charges more than double what Lands End and other clothing companies ask for shipping--$13 for something mailed in a plastic bag.
Took forever to arrive and turned out to be a neck gaiter, not an actual hat. Won't shop here again.
It took a while for my items to arrive, but I am very happy with the quality of the clothes I recieved.
I bought a size M long sleeve dress online here, but I could still buy a larger number because the shape is small! Product quality is good and warm inside! Like the product, it is not necessary for me to have this seam in the middle, but most of all I am happy with my purchase.
I was very nervous about getting pants from this website as I am quite tall (175cm). I actually measured and got a large one, while I'm usually small / medium, and the pants fit me really well! My waist is a bit too large since I did it from above, but the length of the pants reaches just above my ankle, which makes me very happy!
The clothes are so stylish on this website that I bought a pair of pants, the size and fit of the pants are really good! I really recommend this website! Thumbs up!
Very nice clothing! Easy to maneuver around and very nice clothing. Fit just perfect and am happy with this product!
Easy to maneuver around and very nice clothing
Confusing order of purchasing. After being sent to PayPal it then went to shipping and then to payment.
Confusing order of purchasing. After being sent to PayPal it then went to shipping and then to payment.
Unfortunately the quality of the product wasn't as expected. Description was sweatshirt, but actually is a long sleeve T-shirt.
Your shipping is very high for 1 shirt, and you still could take 10-20 days, wow. This is why I could not give you a 5 star, sorry.
Your shipping is very high for 1 shirt, and you still could take 10-20 days, wow. This is why I could not give you a 5 star, sorry.
It took 3 wks to get the sweatshirt and still waiting for the hat! I have sent other items last Monday from Atl to IA and only took 4 days the most. Paying $14.00 for shipping is a rip off and should have priority mailing for that price!
I was so impressed by the dresses from my first order at this online boutique and the on-time delivery that I ordered 7 blouses from them. It is OBVIOUS when you look at the images on the website that the models are not actually wearing the clothes. Dresses or blouses are stripped on random models that only use 1 or 2 poses: D (look at her hands and feet). About the quality, they have been worn and washed, they feel beautiful and get a lot of compliments.
The best online clothing store! I have been a regular customer for almost two years! So far I have not been disappointed in any of my purchases.
Was good until shipping. Yikes! Price was outrageous, which would have been OK but they didn't even ship until a week later. Do one or the other, make your shipping match your terrible delivery times or charge that much and get it shipped to me in a few days like everyone else.
Great selection, unigue items, quality and price all added to positive experience. I will shop here again!
Great selection, easy to use site and unique items. Love it!
Poor service. I ordered the product well before her birthday and it got here almost a week after. 18 days to deliver for $12.00 shipping charge.
IT IS NOT SIMPLE TO MOVE BACK AND FORTH THROUGH THE ITEMS AND BACK TO THE BILLING AND SHIPPING SECTION
IT IS NOT SIMPLE TO MOVE BACK AND FORTH THROUGH THE ITEMS AND BACK TO THE BILLING AND SHIPPING SECTION
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members