LiliclothReviews 6,864

Nightmare I asked to return was told I had to send to China and pay custom fees it would take months. Threatening me really to agree to only getting 15% of my money back. My review on Yelp will be fire!

Products are creative, fashionable and appear to be well made... will need to clean several times to be sure. Response to concerns with negative reviews on line were answered promptly and with logical reassurances. Order was placed December 18, and received January 11... that's 24 calendar days or 13 business days... seems slow but, delivery was over the holidays with an impaired USPS.

First time shopperThe product and your attention to customer satsifaction is what held my apreciation

First time here was good, but I was quite disappointed with the fact than when I placed my order, not 1/2 hour later the prices were reduced significantly. The 2 sweatshirts I ordered are great, feel good and hoping there will be no shrinkage after washing

If I could leave no rating stars, I would. However, I guess 1 star is necessary to submit this review. Then again, with other "Bad Ratings" against Lilicloth my review has plenty of company.
• On November 16,2020 two (2) items were ordered in good faith utilizing PayPal.
• Thus far we have only received one of the ordered items on January 9,2021, seven weeks later.
• An item was received on December 19,2020; but the Order Number was not ours and was an item we did not order or want. Shipping time for this item was seven (7) weeks to be delivered to the wrong address.
• Lilicloth has problems with their computers. There is no reason for two (2) Orders to be confused this badly; which I would suggest may have left two (2) customers unsatisfied.
• Clearly, Lilicloth has problems with fulfilment and shipping.
• Lilicloth has problems with customer service as well. The staff has demonstrated misdirection, obfuscation, and treating a customer like they are stupid (an insult).
• A dispute has been filed with PayPal.
• We can not recommend Lilicloth for purchases.

Very hard to place an order. Also no quick delivery option. Long delivery. Long delivery time. Had to wait a long time. Not here for Christmas

I bought several of the funny slogan t-shirts but, they took forever to get here. One might say they were "on a slow boat from China". ;)

The items look good I just hope the actual tops feel and look as good when they arrive. It wasn't bad!

Not only are the clothes in this online boutique of incredible quality, but the customer service is simply incredible. They were more than helpful in responding very quickly to any questions I had via email. Thanks!

It was ok... delivery took way to long!...,,,,,,,.

Better quality than expected for cheap price, although shipping was too much. Hats have soft furry fleece lining. Fits snugly enough to be warm but roomy enough not to completely smash my curls.

Easy to order; however, I wasn't aware there was foreign exchange involved. Would have used diff card

Very Easy to select merchandise and order what I wanted. I also used pay pal to purchase the products and knew it was a safe and secure site.

Shipping was slow(it was holiday). Shipping cost was a bit high. Sweatshirt is great with French terry lining.

In your initial advertisements, it is very difficult to understand HOW to order.
Only because I am tenacious and a bulldog did I slog my way to actually understanding the steps required to PLACE AN ORDER. Remember: K. I. S. S. - especially those of us who only have post-graduate degrees in Psychology, and was a Sr. Vice President with a Fortune 100 as Marketing V. P.

It would not take my Discover card and delivery was way to long! The little tote they gave as a gift was nice!

Overall good. When I went to check out and found out that I needed to spend $7 more for free shipping it was difficult to get back to shop more. A continue shopping button would be nice.