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Lilicloth

4.0

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Lilicloth Reviews Summary

The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.

This summary is generated by AI, based on text from customer reviews

service
1,540
value
817
shipping
831
returns
188
quality
5,439

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96,082 reviews

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Canada
1 review
0 helpful votes
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Funny label
January 28, 2021
Updated review

I received this sweater in canada it took awhile but finally receieved it and my wife loves it. Funny message she loves it.

Date of experience: January 28, 2021

Funny label
January 19, 2021
Previous review

I received this sweater in canada it took awhile but finally receieved it and my wife loves it. Funny message she loves it.

Date of experience: January 18, 2021

Great
December 18, 2020
Previous review

Great

Date of experience: December 18, 2020
Ohio
2 reviews
0 helpful votes
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Trying to get free shipping purchased 70-80 dollars but unable- doesn't say that items are final sale.

Date of experience: January 28, 2021

Trying to get free shipping purchased 70-80 dollars...
February 5, 2021
Previous review

Trying to get free shipping purchased 70-80 dollars but unable- doesn't say that items are final sale.

Date of experience: January 6, 2021
North Carolina
1 review
0 helpful votes
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I have bought many pieces and have made recommendations, I will continue to return to the internet for more!

Date of experience: January 28, 2021
California
1 review
0 helpful votes
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Good online service.
January 29, 2021

Good online service. Good quality clothing, cheap and reliable option, still quite reasonable price with excellent quality.

Date of experience: January 28, 2021
California
1 review
0 helpful votes
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The best online store.
January 29, 2021

One of the best clothing stores on the internet that I have bought, good prices and a wide variety of clothes. They even have dress styles hard to find elsewhere!

Date of experience: January 28, 2021
Florida
1 review
0 helpful votes
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Shipping
February 27, 2021
Updated review

Takes too long to arrive plus the shipping is almost as much as the product. Clothes should be bought at one size bigger than what you usually wear.

Date of experience: January 28, 2021

Takes too long to arrive plus the shipping is almost...
February 24, 2021
Previous review

Takes too long to arrive plus the shipping is almost as much as the product.

Date of experience: January 24, 2021
Alabama
1 review
0 helpful votes
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Received item late for Christmas and Lillicloth would not even exchange for correct size! Here in the USA we demand 30 day returns. ESPECIALLY at Christmas! Will NEVER order from again. BEWARE.

Date of experience: January 28, 2021
Connecticut
3 reviews
0 helpful votes
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Fun t-shirts, but poorly made
January 28, 2021
Updated review

Good variety. But the site does not return me to the page I leave when I check out the details of an item. It starts me back to the beginning

Again. VERY annoying. Also, the shirt themselves were not hemmed at the sleeves, making them look kind of junky.

Date of experience: January 28, 2021

Good variety
January 7, 2021
Previous review

Good variety. But the site does not return me to the page I leave when I check out the details of an item. It starts me back to the beginning again. VERY annoying

Date of experience: January 7, 2021
Canada
1 review
0 helpful votes
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Fabulous and Fun Clothes for a Great Price
January 28, 2021
Updated review

Easy to use, lovely colours, soft fabrics and great prices. I would buy from here again and am looking forward to wearing my shirts and sweatshirts!

Date of experience: January 28, 2021

It would be nice to be able to see the items in all...
January 6, 2021
Previous review

It would be nice to be able to see the items in all of the different colours in the photos.

Date of experience: January 6, 2021
Pennsylvania
1 review
0 helpful votes
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The shirt that I received looked very different than the one in the sales photo and I was shocked to see how poor the materials were. The shipping took forever and the item was received well after Christmas so it became a birthday gift. When I registered for a return I was informed that returns go to china at my cost and may have expensive customs charges so they offered me a 15% cash refund instead, quite a slap in the face. I still have not been provided with the shipping address to return it so I cannot determine the actual cost to return which is on the buyer. I will never shop from Lilicloth again after this experience.

Date of experience: January 28, 2021
Ohio
1 review
0 helpful votes
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My shirts order
January 27, 2021
Updated review

All of my shirts were the correct size. I did order 2 sizes up. Ordering was easy and my orders came on time.

Date of experience: January 27, 2021

Easy order options
January 1, 2021
Previous review

Easy order options. Cute clothes

Date of experience: January 1, 2021
California
1 review
0 helpful votes
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Return instructions
February 26, 2021
Updated review

Not pleased with fit or fabric

Have not received any return instructions please facilitate and send to *******@frontier.com
Cheers

Date of experience: January 27, 2021

Hoping for a great product items look good, new to shopping...
January 4, 2021
Previous review

Hoping for a great product items look good, new to shopping on line
Cheers

Date of experience: January 3, 2021
Louisiana
1 review
0 helpful votes
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Are you kidding me?
February 26, 2021

This is hands down the WORST experience ever trying to get an order delivered.
First the method of payment failed so I payed directly w/ credit card. Only to find that the order was placed twice.
Had to contact them via chat and email reply to remove said order.
They confirmed order info. Order was a Christmas gift for a relative in Phoenix. Order placed early December.
Order never made it.
Tracking history showed Los Angeles to West Valley, UT, West Jordan, UT, Bingham Canyon, UT, West Jordan, UT to West valley, UT, to Reno, NV to Sacramento, CA, Modesto, CA and finally settling somewhere in Patterson, CA.
Packaged never arrived. Refund never submitted. Also order has telephone number - no attempt made by anyone to locate order recipient.
If I could take AWAY stars, I would! Don't order ANYTHING from Lillicloth.

Date of experience: January 27, 2021
North Carolina
1 review
0 helpful votes
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Recommended.
January 29, 2021

I love ordering at this online boutique, the prices are great and the delivery is very fast. The dress is of excellent quality and it fits me very well.

Date of experience: January 27, 2021
Texas
1 review
0 helpful votes
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So so
February 26, 2021
Updated review

What's your return policy?
No expedited shipping? I'm willing to pay for it!
10 - 20 business days is a very long time.

Date of experience: January 27, 2021

What's your return policy?
January 19, 2021
Previous review

What's your return policy?
No expedited shipping? I'm willing to pay for it!
10 - 20 business days is a very long time.

Date of experience: December 19, 2020
Indiana
1 review
0 helpful votes
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Good product
February 26, 2021
Updated review

A little long on delivery over all good deal wife liked sweatshirt might run little small thanks alot

Date of experience: January 27, 2021

Easy access
January 6, 2021
Previous review

Easy access

Date of experience: January 6, 2021
New York
1 review
0 helpful votes
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Shirts were good quality and the messages were clever
February 28, 2021
Updated review

Easy to shop but shipping is bad. 15. Is too much to pay for such a long wait to get the merchandise

Date of experience: January 27, 2021

Easy to shop but shipping is bad
January 6, 2021
Previous review

Easy to shop but shipping is bad. 15. Is too much to pay for such a long wait to get the merchandise

Date of experience: January 6, 2021
Texas
1 review
0 helpful votes
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Review
January 27, 2021
Updated review

My only issue is inconsistencies in sizing I ordered 3 shirts large 2 where 1 said large but was small

Date of experience: January 27, 2021

Very nice
January 6, 2021
Previous review

Very nice

Date of experience: January 6, 2021
Indiana
1 review
0 helpful votes
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Loved everything
January 27, 2021
Updated review

Very happy with all the cloths! Will get slot use out of all of them! Great quality! Will order again!

Date of experience: January 27, 2021

Very cute cloths and accessories
January 4, 2021
Previous review

Very cute cloths and accessories

Date of experience: January 4, 2021
California
1 review
0 helpful votes
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Gift fit my niece
January 27, 2021
Updated review

Looks like the car my niece recently lost and she was very inquisitive and probably would have tried to climb Venetian blinds.

Date of experience: January 27, 2021

Could be the perfect gift for my niece
January 6, 2021
Previous review

Could be the perfect gift for my niece. Hope it arrives on time.

Date of experience: January 5, 2021