On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Sizing chart is incorrect fabrics like a sweat shirt was very light weight. I gave a friend most items due to poor sizing and probably won't order again.
Unusual clothing and accessories. Be sure to check sizing on every clothing item
I like your inventory value the cost and the ease to order. Fun, quirky, entertaining in the experience of viewing your website...
I like your inventory value the cost and the ease to order
I've tried 5 times to order and keep getting shut out. Not a user friendly site once I finely got in it was easier
I've tried 5 times to order and keep getting shut out. Not a user friendly site
I like all of the clothing and all of the options they have. I feel like the shipping is very expensive.
I like all of the clothing and all of the options they have. I feel like the shipping is very expensive.
Very disappointed with my products! Not at all like the items announced. But the same color nor the same materiel. Sizing was off by a lot and nothing was like it was announced. Very disappointed anf i feel like I was scammed out of my money.
The medium shirt was for my granddaughter who is 14. It was so so small it would have fit a five year old.
Great variety of clothing and great service. Communication with the website about my order was excellent.
Love my new items! I will order again, just wish delivery was faster. I am very happy with your website.
Very easy and looking forward to getting my items!
Incredible boutique on the internet, great dresses and an overall wonderful experience. My order arrived smoothly
I bought a beautiful coat here. Great fit and quality, if I recommend them, I can't wait to see what they have to offer in the new season on this website.
This website has the best deals and amazing clothes! You won't go wrong with your clothes, recommended.
I have not worn my new shoes yet, but they are much lighter than most I have. They feel comfortable and fit perfectly.
This was a re-order because the item I sent to my friend for Christmas was made out of Nylon and so thin & lightweight it would hardly keep her hands warm in the Montana winter. So I'm hoping these items are better quality because at least they say they are "knit".
This was a re-order because the item I sent to my friend for Christmas was made out of Nylon and so thin & lightweight it would hardly keep her hands warm in the Montana winter. So I'm hoping these items are better quality because at least they say they are "knit".
I bought this because the statement on the front was me. To my surprise and delight, the shirt itself is soft, substantial, and a lovely shade of blue! Couldn't be happier!
Quick and easy to order. I've bought several sweatshirts and love them. Took a long time in shipping process.
Quick and easy to order. I've bought several sweatshirts and love them
T shirts that were listed as cotton are polyester and won't have that 'pigment dyed' look to them which is what I wanted
WEBSITE IS GOOD, WAITING FOR ORDER TO ARRIVE BEFORE COMMITTING TO A REVIEW
Very disappointed with my purchase, I bought a pair of jeans that doesn't look at all of what I choose. The picture shows a cute one but the one I received is completely different, besides very pricey.
It's very important to indicate how to check out or simply just give instructions how to do it.
I figure out myself using my computer skills but I bet you there are many people out there won't get it.
There are people like me, that we don't like to create an account to check out. Create a new tab just for guess check out, will be so easy and people will come
Back to your site!
I ordered for christmas time now we are in February. Made 10 calls to the USPS not my job but hey ill try to get my stuff. They cant help me. Dont know where the Pkg is Keep telling me that its on its way since December 14th well im sure its still not on the way. All i want is my money back or what was ordered. I HAVE 10 EMails with this crappy company also NO HELP KEEP SAYINH THE SAME THING THAT ITS NOT THERE PROBLEM, HOW I NEVER RECEIVED MY STUFF ITS YOUR PROBLEM BBB IS NEXT
Really liked the hat however the shirt had 4 identical slits in the lower border. These should have been found by quality inspection.
The site is painful to get thru and it takes forever to get what you ordered. The stock is nice. You get what you pay for
Love the stock, site is a bit of a pain
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members