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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Excited to see how these fit- cute! Cute sayings and I love the styles!
I put 1 star because it made me. The sayings are cute, the shirts look nice but their business practices are reprehensible. I made an order, mind you pricy, submitted, then an email saying I didn't finish, tried to navagate site to see why, couldn't, went ahead and redid order like "they" asked, then email stating duplicate, tried to cancel one, now told oops I, yup "ME" didn't get back to them on time it's partically already mailed! Unreal... shop at your own risk!
Cute slogans but product was disappointing. Items smaller than size ordered and products material is extremely lightweight and cheap-looking.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to improve the quality of our products.
Every thing good delivery wasn't long. Packages came in great condition. Both items in med size one was larger than the other. But both worked.
Very good, but a bit overwhelming for my first time. Easier next time, I'm sure! It was hard to get complete tracking information, and delivery took longer than expected, but I am very pleased with the products I got. Thank you!
Very good, but a bit overwhelming for my first time. Easier next time, I'm sure!
The wait time was long. Was not aware of it coming from China. The print is fine, but the Tshirt is thin. I am not sure how it will hold up in the wash.
It was a little difficult to put item in cart.
I have been shopping for clothes from this online store for years, which in itself is a statement. The clothing range, for all sizes, is fantastic, as is the quality, the system is easy and straightforward to use, the return system works very well, and in the event of a problem the customer service team is exemplary. Seriously, don't change a thing, one of the best online services out there.
I was worried because it shipped from China, but I have received and it is beautiful
Sleeves on the shirt I purchased were very short. I ended up cutting them into a short sleeve shirt
Items were either I'll fitting or poor quality,...
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
If you run into any issues, please do not hesitate to contact us at [email protected].
Website was slow and I had to re enter my order
I bought a dress to go to a birthday invitation and was very impressed with it! I received so many compliments about the dress that it was great to be able to return to this website a few days later to buy another one like it.
Love the saying as me and my sister are taking a trip in October. Thanks
Love the saying as me and my sister are taking a trip in October. Thanks
Unfortunately, I can't recommend Lilicloth. I make 95% use of online shopping in my everyday life, and purchasing from Lilicloth was the worst experience I've ever had with regards to delayed delivery, unrealistic refund policies, extremely passive customer care service.
Could you please send us your order number to check for you?
We're sorry about the service that you received on this occasion. Please accept our apologies from the inconvenience this has caused.
We are a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected].
They take your money before they ship your order. And when you cancel they take forever to refund your account!
Perfect, I have very good experience buying blouses online for the first time, this website is fantastic! Everything was perfect
Take a little long to get. I do know it's coming from over sea.
I had to try 3 different credit cards which all have plenty on the available credit before able to purchase. Not pleased at all. I hope this dress lives up to the picture.
Sorry for the inconvenience!
Could you please send us the screenshot for your checkout problem to check?
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at [email protected].
I had to try 3 different credit cards which all have plenty on the available credit before able to purchase. Not pleased at all. I hope this dress lives up to the picture.
Satisfied so far. Easy to find products. Great products!
The skirt I ordered from this boutique is beautiful and it fits me well. The moment I am satisfied, I will buy from this store again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback and sorry for the inconvenience.
We found 2 duplicated orders under your current email address.
Please help confirm whether you want to cancel the duplicated one.
Your order is on hold now, please get back to [email protected] asap.