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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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It is the third time I have ordered something on this website and it is always a pleasure. I love the products, they never disappoint when they arrive. Also, whenever I have had a question they have not taken the time to resolve it. Very good.
The shopping was fine, but I could't use a Visa gift card to pay.
The shopping was fine, but I could't use a Visa gift card to pay.
It was easy and good. The tees were made in China, and I ordered 3x. They were 3x on the label but the size is more like a XL in Canada. However since I am losing weight, I am keeping the tees as I will soon be able to wear them without them being so tight. China needs to measure their sizes better. They need to make them North American sizes
Although the item page included a Klarna logo, that option did not appear on the payment page. Not a major problem in relation to my purchase as it wasn't very expensive. The item arrived in a shorter time than I expected, which is good. The sweatshirt, however, was not of the quality expected. More like a long-sleeved t-shirt in that the material is quite thin. Nevertheless, everyone who has seen it loves the 'message' printed on it. It's very funny and, in my case, appropriate.
The item page included a Klarna logo. That option did not appear on the payment page.
Easy to choose product with sizing chart. I pray they fit well.
Easy to choose product with sizing chart. I pray they fit well.
Great material & print is perfect for what I need. We'll made
First time, just learning your site. Hope for an easier experience nest time.
First time, just learning your site. Hope for an easier experience nest time.
I have had bad luck buying of Facebook sites. Hope this transaction goes smoothly
I just buy stuff for my daughter. She always likes what I get.
I just buy stuff for my daughter. She always likes what I get.
I liked the selection of fall and Halloween items. I hope the quality of the products is good.
Please put the state "California" after the city "San Dimas" in the correct address order. I tried several times to fix it and it always showed up "California" and then "San Dimas" PLEASE contact me if you have any questions about this.
Hard to use site. I finally found the button to add to the shopping cart. I selected the size for a second item and added it and it went in at wrong size. I deleted and changed back to size I wanted. I added and now had two of that item and first had been deleted. Seems like a circus. Tried to use the button to see all the items but it just goes to the next page. Hopefully the items arrive as I ordered them. Don't understand the red symbol under one of my items. Follow up on my order but wait until I get it.
I literally have no complaints about this online boutique. The girls are quick to answer my questions via email, they are very helpful and always go above and beyond to help their clients. I love clothes, and I have literally bought most of my closet from here :)
The shirt ordered in teal, the letters are black and barely readable under a bright light. Looks nothing like the advertisement.
Site was a little difficult to navigate. The item I wanted kept… disappearing!
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
Love the shirts... hope they are big enough... all are christmas gifts. Took a while to receive my order, like a month.
Love the shirts... hope they are big enough... all are christmas gifts
The order took too long to receive and the sizes were smaller than anticipated.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic. We appreciate your patience in these difficult times.
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
Checkout had glitches but otherwise all good! Package arrived quickly and everything as described!
Checkout had glitches but otherwise all good
Everyone likes the shirts we bought from you and 50 words is stupid
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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