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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Your on line store is very cool... and easy to navigate.
Still have not received my shirt and it's my wife's Christmas present. I ordered it quite some time ago, thus I am not really happy about that.
Buying a $20 shirt and having to pay $11 for shipping is ridiculous! Love the shirt, just not the shipping charge! Y'all need to figure that out or else you will lose a lot of business.
Great web site easy to use, easy to order and great pictures
I didn't get the 50 % off they offered me. Was very deceptive.
Thank you for your feedback and sorry for any inconvenience caused.
Did you click on APPLY button to activate your coupon code? What coupon code do you refer to? Some discounts have requirements for use, you must reach the consumption amount before you can use them.
FYI. Regarding the promo code, you`ll need to enter the code number before you checkout, and then click Apply to activate the use. Please make sure the discount code number which you input is correct. Also, pre-sale, flash sale and final sale items cannot be combined with any other discounts and you can only use one code for one order. Hope for your understanding.
For the out for delivery notice, could you please check the spam inbox in this case? We always send order confirmation emails, shipping emails, and out for delivery emails.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I didn't get the 50 % off they offered me.
I ordered a Sweat Shirt and 7 knome ornaments. I received the ornaments but I canceled the Sweat shirt because the company never addressed the shirt and when it was obvious I wouldn't receive it by Christmas, I sent an email to cancel. The company did cancel the shirt and refunded my money within a few days.
It was easy to shop and complete the order.
I noticed this great T Shirt while browsing articles on internet, and I had to buy it. I actually bought 4, one for each of my daughters, and another for my wife. They all loved them.
I felt forced to spend more money than I wanted to get the free shipping. Never have I seen shipping so high. I was up to $97 in shipping if I didn't add on to my order. I needed to return 3 items and I am still dealing with the difficulty of aquiring a shipping lable. One item needs to be shipped to China at my expense. The other 2. Who knows where I send them.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
As we check, we have sent the return label. Of course you can use the same label to return all 3 items.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I felt forced to spend more money than I wanted to get the free shipping. Never have I seen shipping so high. I was up to $97 in shipping if I didn't add on to my order.
T-Shirts we're nice but this order originated in China so it took 6 weeks so plan accordingly.
Loved the thoughts expressed.
I am now a signboard for my generation.
It was pretty good had a little trouble navigating around and never did find the currency option.
The pay pal payment process was a tad different from most other websites, but not bad, just had me on the defensive where I toggled out to search the validity of this company.
The pay pal payment process was a tad different from most other websites, but not bad, just had me on the defensive wher I toggled out to search the validity of this company.
Reviewing and ordering the items was great, no delay or issues encountered. The individual delivery of each items was appreciated as each package was able to fit into my mailbox.
I'm not ordering for the first time, and certainly not for the last time. The quality of the shoe models is on top! And the prices are quite reasonable. Those who have not ordered here yet or are in doubt, my advice to you is to buy, you will not regret it.
Simple to shop. Great shirts. Looking forward to wearing them and seeing reactions to the wording on them.
First time ordering. Will not order again. Takes to long to get and items were very cheaply made.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Love the creativity to choose from! Will keep shopping at this site.,,
Returning shopper so known products, great value and no one in my part of Australia has them
Easy As, very satisfied with previous products and the range is very good
Quick and easy what else needs to be said
Shopping is good online chat is hopeless
+One of my items was good, but other items were 2pair of gloves that were nothing like the photo on the website! This was VERY DISAPPOINTING- customer service was NO help.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I don't see a discount of 15% in my total. I clicked on it to receive it & after paying, it was not there. Care to assist? Still no resolution :(
I don't see a discount of 15% in my total. I clicked on it to receive it & after paying, it was not there. Care to assist?
Instructions and page awakened. I wanted earlier shipping.
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Sorry for any inconvenience caused.
Delivery time = processing time + shipping time
Order Processing: 3-5 Business Days.
Postal Service: 10-15 Business Days.
Your order has been shipped and it's in transit.
If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!