On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Product ordered Mid November. Christmas day and still "In Transit". Tracking is useless. Customer Ser vice can only ask me to be patient. Had I known product was coming from abroad, I would have reconsidered purchases
Like the shirts but the sizing was inconsistent. Ordered XL and out of the 7 shirts ordered only 3 fit.
One of the T-Shirts was very big for a medium. Wife does not wear it because it is too big on her.
Ordered gifts for Christmas on 12/7. As of 12/24 my gifts are stuck in Customs from China - who knows when they will arrive... Those I bought them for for won't see them under the tree this year. Too many other sources for this stuff with reasonable ship time to endure this poor shipping time. They will charge your credit card at lightening speed, though. LOL. Never again, Lilicloth. One and Done.
Thanks for your support and sorry for any inconvenience caused. Recently some parcels have been held at customs and our courier has been working on this.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Disappointed………………………………………………….…………………………….………………..
The shirts are great fun. But I would have preferred that they were all shipped together.
I easily found what I was looking for and the discount is appreciated.
When I received my order it was not the shirt described on your website!
Also the Sleeves are way too long for the item!
Long sleeve tee shirt runs a little small. Need to exchange the small for a large please. Help?
Love the products! I got several for members of myself and my family.
Well the was no chance to combine first-oder and LL20-discount.
Shipment of 7 shirts in 5 batches cannot be efficient.
"Jumping" sizes and qualities, at least one shirt will need to be returned
I'm not sure why your shipping is so high! But this company is overseas?
I'm not sure why your shipping is so high!
This is a horrible website. The price was wrong with the shipping but I wanted the item. My PayPal automatically paid before I got the final total.
This is a horrible website. The price is wrong.
Product is as described. I have no complaints and will probably be buying more in the future.
Love the merchandise you offer! Great quality and affordable payment plans. Thank you
Shipping took about a week. The shirt was true to size and great quality. Love it!
A smooth and easy experience with great products. I will be a return customer
Great selection. Easy payment options. The shirt runs a little large I'm told.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your support and sorry for any inconvenience caused. Recently some parcels have been held at customs and our courier has been working on this.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at [email protected] or by chat online.
Lilicloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!