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Lilicloth Reviews Summary
The company enjoys a solid reputation for its diverse product offerings, with many customers praising the quality, affordability, and appealing designs of their clothing and accessories. Positive experiences often highlight responsive and professional customer service, which enhances overall satisfaction. However, significant concerns arise regarding lengthy shipping times and inconsistent product quality, leading to frustration among customers. Issues with returns and exchanges, including inadequate communication and support, have also been noted. While many customers express loyalty and satisfaction, the company must address these operational shortcomings to improve its overall service experience.
This summary is generated by AI, based on text from customer reviews
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Fun shirts. Will be great conversation starters. I got the shirts and they are alright in quality. The one glaring problem is that they are in no way size 3XL. They barely come to my waste and are extremely tight on me. I wouldn't even call them 2XL. The pictures showed men wearing the shirts but I truly believe they are women's sizes. I won't be buying from Lilicloth again.
I love Lilicloth and have purchased items as Christmas gifts and other types of gifts. I intend to order more items before Christmas.
My order placed in May still has not been completely fulfilled.
Great products, fast delivery, great products. Easy to navigate web site.
I'm quite intelligent, but this site drives me crazy. I guess it's aimed at the rest of the world and not Texas.
I had a coupon code and the site told me I didn't. May be used maybe it didn't. I had a heckuva time trying to order the same shirt in two different sizes. Much too complicated. I only hope the order comes correctly. I would shop Lilicloth more often if it weren't so frustrating.
I wish you had a way to find what I want without me going through 1 million pictures.
There is a learning curve for your site. But the merchandise is worth the frustration.
I am disappointed in that I ordered an XL, knowing it would fit me well according to the size chart. What I received was an XL by label in the neck, but more of a M in actual dimensions. I'll keep the shirt because who do I give it to? And I'm not paying to return it. I've worn it once - at home - after stretching it every which way possible. It was still uncomfortably small and that's why I'll be the only one ever to see it. I got it to have people read it and get a little laugh and that's not going to happen.
Dear Customer,
We sincerely apologize for all inconvenience.
Please note that sizing varies between our items. If the size you received is not the size you ordered. Or does not match the size stated on the size chart, please contact us and provide some picture(s) so that we can check.
We do hope you will have a better shopping experience with us in the future. If you need additional assistance, please feel free to contact us by email at [email protected].
Best regard,
Mandy
LILICLOTH
I just happened to see the men's version of this shirt in an email sent to me and thought if you have women's/60's, I'm going to get it. And here we are...
Love the t-shirts. But They Are Kind Of Pricey, I Hope They Last A Long Time. I Also Hope To Make New Friends With Them.
Very happy with my order, cute shirts.
I received them in a reasonable amount of time. I actually might order more later.
You had no place for the coupon you offered. Your site kept jumping and you lost the first shirt I picked.
Great choices but hard to judge the best size choice. I agree.
I have found products that appealed to me! They are also good quality
I have had much success shopping with Lilicloth
I have liked everything I got from Lilicloth.One item took an inordinate amount of time to arrive but I liked it when it finally got here
Placed 2 orders minutes apart as I changed my mind.I asked that they ship together and they responded hey couldn`t. I have said before there shipping costs are high and this didn`t help save a few $$$$
This was my first time buying from Lilicloth. I am always leary of ordering online as I have been scammed many times. I read the reviews and they were mostly very positive so I decided to take a chance and ordered 3 blouses. I was AMAZED by the packaging. FIRST CLASS. Each shirt was in a zippered plastic bag and neatly folded. Then seeing and feeling the quality of the fabric got me excited. The last test was the sizing and they were definitely true to size. I am a happy camper and will definitely be ordering from them again!
Very good! First time of ordering from this site so didn't know what to expect. The ordering was simple and straightforward. Quick delivery, well packaged, good products; my T shirts are great, very good quality, fitting is perfect and I will buy from Lilicloth again.
Ordering wasn't bad. The 2-4 emails every day got to be overwhelming. After a few weeks or so I received a shipment notification saying the order was received by them 10 days AFTER they were paid. It did ship in two parts, but several days after the email saying it had shipped. The caps I ordered were perfect.
Dear customer,
Thank you for your feedback on our shipping service.
Please note that we prioritize shipping items as they become available to help ensure faster delivery times, so it is possible for orders to arrive in separate shipments. However, we understand that this may be inconvenient for customers and we are continuously working to improve our shipping processes.
Usually, we will send you an order shipping notification email after your order is shipped out. Since your order was split into two packages and shipped separately, we sent two shipping emails to you. Please note that our shipment notification emails may sometimes be filtered into your junk or spam folder, so it's possible that you missed our notice. Therefore, we kindly suggest checking your junk or spam folder to see if you received any emails from us.
We are happy to know that you are satisfied with your purchase. We'll also forward your feedback to the related department to improve our service. If there is anything else we can do to assist you, please do not hesitate to contact us at [email protected].
Best regards,
Jules
LILICLOTH
Easy to navigate! Love the shirt and the sizes! Love the shirt, love the shirt, love the shirt...
I had to demand a refund on a shirt I've been waiting over a month for. Now they still can't tell me when I might get it. I wouldn't shop here again if you paid me to shop here.
Dear customer,
We apologize for the delay in receiving your shirt and understand how frustrating this must be. We will also continue to improve our inventory system so that users can choose their favorite products when purchasing.
We have processed your refund request for the shirt. The refund will be issued to your original payment method within one week. Thank you for your patience.
If you have any further concerns or issues, please don't hesitate to reach out to us at [email protected]. We appreciate your feedback and hope to have an opportunity to make things right.
Best regards,
Jules
LILICLOTH
Great selection & quick service! I am just recovering from surgery & cannot think that we'll to enter 50 words.
Quick & easy! My Kitty sweatshirt arrived today. It fit me perfectly & is of an excellent quality material. I will definitely order from this seller again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thanks for your purchase.
Sorry that you have not received your order. Sometimes the hot sale items require more time to prepare before shipment. We shipped the items separately so that you can receive them as soon as possible.
We will forward your feedback to the relevant department and keep improving our delivery service. We will do everything in our power to ensure that your order is completed and delivered as soon as possible.
We have emailed you the latest order status, please check.
We are so sorry for all the inconvenience in this matter. Please accept our sincerest apology.
We do hope you will have a better shopping experience with us in the future. Thanks for your patience with us to settle this matter.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
LILICLOTH.COM