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LightUp Reviews Summary
The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Order 2 of the light up flags, have used them before, happy with them.
Easy to order and shipped right away Larry
I received the tubes and they did not fit. I think that was my mistake. I immediately requested authorization for return and never received authorization. Not happy with customer service.
I have been using Lightup for nearly 10 years, and I spend a minimum of $10,000/year on light fixtures for my commercial locations across the country. About a year ago, they moved to being under Shopify. Most of my orders, I pay for 2 day shipping. A few days after ordering, I usually get an email saying the lights are out of stock. Meanwhile, I've incurred costs on renting a scissor lift or a boom lift. When I try to get a refund, they only refund a portion of the order. So, you're out money. And rather than fixing the problem, they allow this to happen over and over.
We are pleased that we received the order fast, and handled with care, products are outstanding, These was the 3rd time that we used Lightup for our business lighting and we don't have any problem. From the look up for the products, place order and received it, everything ran smooth.
This was a very easy process. We were handled professionally and everything arrived perfectly.
Easy ordering and fast delivery, lighting exactly as described.
The product was exactly as shown with easy to follow assembly instructions. A fair price for quality results!
Thank you for the prompt delivery and updates during the transit.
The lights were sent timely and the order was tracked every step of the way. Excellent service!
Everything was great... easy process would recommend to others
Removed ballast and starter and installed LED. If led is in the wrong direction it will trip the breaker.
I ordered two outside light sets. During installation we discovered one of the lights was bad. Upon notification LightUp promptly replaced the bad light with no charge. Very good company to deal with.
Easy ordering, low prices, quality products. I would recommend purchasing from here.
The agent was very helpful and took care of the issue thankyou so much for the prompt professional service
It was a Normal transaction and we received the correct product in the correct time stated.
Great price. Fast delivery. I shop numerous sites on line and checked local stores. Even with shipping this price was good
Took too long to arrive, in my opinion. But, price was right.
Recieved the remote control for my barn lights but not sure if we got correct one as we are not using the motion sensors, only the ones that were shipped in the lights... don't know if this remote will solve issue w being able to dim them down... need expert advice if can... thxs Kiff
From the business
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
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