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The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
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Spent over $800 bucks and couldn't even find a 5% discount and I'm a return customer, 11 out of the 12 i ordered worked, usually 100% of them work, they're sending a replacement though so that's cool
Spent over $800 bucks and couldn't even find a 5% discount and I'm a return customer
Website is easy to navigate. Informative and clearly manageable.
Had one faulty fixture and was replaced with no questions asked.
Needed something to replace 4 foot tube lights and these fit the just what i needed
After visiting website I placed an order and paid, and upon reviewing site I noticed product was different from what I expected. I called about order@ 5:11 pm and voice machine said office closed. I left a message 12/20/2022. I received a call the next morning at 8:02 am but missed it. I called at 1:20 pm and spoke with Angie. After explaining my situation she said she would email shipping to see if order could be changed. I thanked her and ended the call. Lo and behold my order arrived and the product changed to what I had desired. I was pleased and grateful. Kudos to everyone involved and I am sure the great service rendered will be maintained by the excellent workers. That is why I titled it an Excellent American Based Company. Only time and need will tell if I will place another order but regardless I would not hesitate to recommend or refer your business to others. Again, thank you.
Great thanks. The lights worked out very well and the customer service was above all the best. Thank you.
I have been buying my t8 bulbs from them for years and now the are discontinuing the bulb I always use which is the best t8 bulb I have ever used. Hate the thought of having to go elsewhere.
These are very nice single spot light bases. Would buy them again
Good at this time no complaint to adds just need to ask how to hang the fixture I have to bare ceiling? What kind of hanger to use?
All went well. Great price, I bought 5 bulbs for the price of one at a retail store. Shipped fast and secure.
Happy customer.
Had purchased other flat panel LED lights for home & office. This purchase was the same.
I ordered these lights one month ago. I was told it would take 7-10 days to arrive. This was very frustrating and put us a couple weeks behind schedule.
Dear Ed, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!
Order and received on time. Tubes are of excellent quality. I am throughly pleased and will purchase again.
Thank you.
Easy to install and has nice bright light. I had a really dark area and now this took care of it.
No issues, easy to order. Great website. My new go to website for ordering bulbs
Great price for a product we have been searching for two weeks. Thank you!
Excellent product, easy checkout, Fast delivery, timely shipping updates
Site is easy to use. Cost savings were great over buying local.
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
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Thanks for the awesome review, Stephen! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us. We’d like to invite you to check out some of our other products here. https://www.lightup.com/led-tubes.html