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LightUpReviews 772

4.7

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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
130
value
117
shipping
116
quality
116
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3,213 reviews

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Michigan
1 review
21 helpful votes
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Spent over $800 bucks and couldn't even find a 5% discount and I'm a return customer, 11 out of the 12 i ordered worked, usually 100% of them work, they're sending a replacement though so that's cool

Date of experience: January 30, 2023

Spent over $800 bucks and couldn't even find a 5% discount...
February 9, 2023
Previous review

Spent over $800 bucks and couldn't even find a 5% discount and I'm a return customer

Date of experience: January 9, 2023
North Carolina
1 review
0 helpful votes
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Fast, easy, bright!
March 1, 2023

Website is easy to navigate. Informative and clearly manageable.

Date of experience: January 30, 2023
Oklahoma
2 reviews
0 helpful votes
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Great solar accent lights
March 1, 2023

Had one faulty fixture and was replaced with no questions asked.

Date of experience: January 30, 2023
Pennsylvania
1 review
24 helpful votes
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Great lights
March 1, 2023

Needed something to replace 4 foot tube lights and these fit the just what i needed

Date of experience: January 30, 2023
Jacob Y. — LightUp Rep
over a year old

Thanks for the awesome review, Stephen! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us. We’d like to invite you to check out some of our other products here. https://www.lightup.com/led-tubes.html

Georgia
1 review
15 helpful votes
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Excellent American Based Company
February 28, 2023

After visiting website I placed an order and paid, and upon reviewing site I noticed product was different from what I expected. I called about order@ 5:11 pm and voice machine said office closed. I left a message 12/20/2022. I received a call the next morning at 8:02 am but missed it. I called at 1:20 pm and spoke with Angie. After explaining my situation she said she would email shipping to see if order could be changed. I thanked her and ended the call. Lo and behold my order arrived and the product changed to what I had desired. I was pleased and grateful. Kudos to everyone involved and I am sure the great service rendered will be maintained by the excellent workers. That is why I titled it an Excellent American Based Company. Only time and need will tell if I will place another order but regardless I would not hesitate to recommend or refer your business to others. Again, thank you.

Date of experience: January 28, 2023
Michigan
1 review
13 helpful votes
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Shop lights
February 26, 2023

Great thanks. The lights worked out very well and the customer service was above all the best. Thank you.

Date of experience: January 27, 2023
Louisiana
1 review
20 helpful votes
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Products carried
February 26, 2023

I have been buying my t8 bulbs from them for years and now the are discontinuing the bulb I always use which is the best t8 bulb I have ever used. Hate the thought of having to go elsewhere.

Date of experience: January 27, 2023
Wisconsin
1 review
0 helpful votes
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NICE LIGHTS
February 25, 2023

These are very nice single spot light bases. Would buy them again

Date of experience: January 25, 2023
Illinois
1 review
10 helpful votes
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All went well att this time
February 24, 2023

Good at this time no complaint to adds just need to ask how to hang the fixture I have to bare ceiling? What kind of hanger to use?

Date of experience: January 25, 2023
Michigan
2 reviews
5 helpful votes
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First Time Buyer
February 24, 2023

All went well. Great price, I bought 5 bulbs for the price of one at a retail store. Shipped fast and secure.
Happy customer.

Date of experience: January 25, 2023
Pennsylvania
1 review
0 helpful votes
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Led tubes
February 24, 2023

Xxxx nnnnnnnnnn hhhhhhhhhh mmmmmmmmmm hhhhhhhh rrrrrrrrrrr kkkkkksssss

Date of experience: January 24, 2023
New York
1 review
0 helpful votes
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Repeat customer
February 18, 2023

Had purchased other flat panel LED lights for home & office. This purchase was the same.

Date of experience: January 19, 2023
Colorado
1 review
1 helpful vote
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Late arrival
February 18, 2023

I ordered these lights one month ago. I was told it would take 7-10 days to arrive. This was very frustrating and put us a couple weeks behind schedule.

Date of experience: January 18, 2023
Jacob Y. — LightUp Rep
over a year old

Dear Ed, Thank you for bringing this error to our attention. We have a dedicated Web Development team who will receive this information to improve your experience with our website. We apologize for the inconvenience this error has caused you and appreciate your patience as we work to resolve this issue. You feedback helps us do better, we appreciate your comments!

Montana
1 review
0 helpful votes
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Great Service
February 17, 2023

Arrived timely, great light for an area with no power.

Date of experience: January 17, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent Company
February 16, 2023

Order and received on time. Tubes are of excellent quality. I am throughly pleased and will purchase again.
Thank you.

Date of experience: January 17, 2023
Indiana
1 review
0 helpful votes
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They light my storage area.
February 16, 2023

Easy to install and has nice bright light. I had a really dark area and now this took care of it.

Date of experience: January 17, 2023
Nebraska
1 review
0 helpful votes
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No issues, easy to order. Great website. My new go to website for ordering bulbs

Date of experience: January 17, 2023
Illinois
2 reviews
0 helpful votes
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LED driver
February 15, 2023

Great price for a product we have been searching for two weeks. Thank you!

Date of experience: January 16, 2023
Maine
1 review
0 helpful votes
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Great product
February 15, 2023

Excellent product, easy checkout, Fast delivery, timely shipping updates

Date of experience: January 16, 2023
North Carolina
1 review
1 helpful vote
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Replacement of ballast
February 13, 2023

Site is easy to use. Cost savings were great over buying local.

Date of experience: January 14, 2023

From the business

Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
+1