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LightUpReviews 772

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
130
value
117
shipping
116
quality
116
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3,213 reviews

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North Carolina
1 review
0 helpful votes
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Adjustable Canopy lighting
March 15, 2023

Ordering was a breeze and product was exactly as described. Canopy lights were fantastic for our application and the shipping was on point. Great transaction!

Date of experience: February 13, 2023
Minnesota
1 review
0 helpful votes
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Nice price
March 15, 2023

Great price hope to do business in the future
Product worked as it should

Date of experience: February 12, 2023
Oregon
1 review
13 helpful votes
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Fast an accurate
March 11, 2023
Updated review

These tubes looked like they might work, but were not compatible with our particular ballast-equipped fixtures. In all likelihood, we will not be able to use them as bypass-type either, but it was worth a try.

Date of experience: February 9, 2023
Jacob Y. — LightUp Rep
over a year old

Dear Ken, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!


U.S.P.S
February 18, 2023
Previous review

U.S.P.S. For Cannon Beach is unusual. Please do not use U.S. Mail for the final mile. If you use the U.S. Mail for any of your deliveries anywhere, your system should accept an additional entry for PO Boxes. A few places like this one have that as a requirement.

Date of experience: January 19, 2023
Georgia
1 review
0 helpful votes
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Good
March 11, 2023

Thank you much for quick service of shipping and email updates

Date of experience: February 9, 2023
New Mexico
1 review
0 helpful votes
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Good light
March 11, 2023

Did not use the screws provided, but really like the light and very happy with it at this time.

Date of experience: February 9, 2023
Ohio
1 review
0 helpful votes
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Home lighting
March 11, 2023

Simple online ordering. Reasonable price. Easy to install (DIY). Excellent service = We ordered six 5,000k backlit flat panels several years ago for our print shop and were completely satisfied.

Date of experience: February 9, 2023
California
1 review
0 helpful votes
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Excellent Service
March 11, 2023

Ordered and it came within a couple days. My electrician said it was super easy to install - and he was done in 5 minutes. Appreciate it was made in the USA.

Date of experience: February 9, 2023
Georgia
2 reviews
0 helpful votes
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Fast service
March 10, 2023

Nicely package, no damage, great lightbulb to have in matching lamps so the illumination is the same!

Date of experience: February 8, 2023
Louisiana
1 review
0 helpful votes
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I was informed about my order from the beginning to the end

Date of experience: February 8, 2023
New York
1 review
0 helpful votes
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Good job
March 9, 2023

Very easy to order, extremely informative alerts regarding shipping from start to finish. I highly recommend.

Date of experience: February 7, 2023
California
1 review
2 helpful votes
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Great service
March 8, 2023

I miss matched my my parts and they caught it before it was shipped and we fixed it together
That doesn't happen these days Thanks so much Jim

Date of experience: February 6, 2023
Minnesota
1 review
4 helpful votes
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Great lights great price
March 6, 2023

Easy to order, fast delivery! What more can you ask for?

Date of experience: February 4, 2023
Texas
1 review
7 helpful votes
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Nice interface
March 5, 2023

I was able to find what I needed shockingly fast. Ordering was a breeze.

Date of experience: February 3, 2023
North Carolina
1 review
21 helpful votes
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Great price good quality
March 5, 2023

I couldn't believe that this was not a scam because the price was so good. It took a chance and turned out legit. So grateful.

Date of experience: February 3, 2023
Arizona
2 reviews
7 helpful votes
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Very good Service. A company that does what it says.

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Date of experience: February 2, 2023
Kentucky
1 review
0 helpful votes
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Shipping was high
March 4, 2023

Shipping was high, but everything arrived safely and wrapped up great

Date of experience: February 2, 2023
Alabama
2 reviews
18 helpful votes
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Awesome
March 4, 2023
Updated review

Found this product on the Web and am very pleased with the amount of time to receive shipment and ease of installation.

Date of experience: February 2, 2023

Great web site easy to use
February 25, 2023
Previous review

Great web site easy to use

Date of experience: January 26, 2023
Maryland
1 review
0 helpful votes
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Nope
March 4, 2023

Xoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxoxo

Date of experience: February 2, 2023
Kentucky
1 review
0 helpful votes
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Light order
March 4, 2023

Love this place for older light bulbs and a nice price to go with it, shipping is always fast, will buy from here for all my light needs

Date of experience: February 2, 2023
Pennsylvania
1 review
0 helpful votes
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Great
March 2, 2023

Very good service and easy to install was delivered in a timely fashion and it's a great product

Date of experience: January 31, 2023

From the business

Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
+1