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LightUpReviews 772

4.7

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LightUp Reviews Summary

The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

service
130
value
117
shipping
116
quality
116
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3,213 reviews

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Florida
1 review
1 helpful vote
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It's good when it's painless
April 30, 2023

First, LightUp was one of the few places I could find the exact LED tubes that I needed. The lamps worked out of the box. The delivery packing was good in that the lamps were well protected from damage. I also want to give credit to the webpage where these are sold: the page clearly described these lamps without any marketing obfuscations, so I was very confident I knew what I was getting.

Date of experience: March 31, 2023
Texas
2 reviews
1 helpful vote
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Very pleased shopping here for second time. Great selection. Fast and easy, what more could you want!

Date of experience: March 31, 2023
Colorado
1 review
1 helpful vote
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Decent bulb
April 29, 2023

My only issue is they buzz... none of my other LED conversions buzzed.

Date of experience: March 30, 2023
Georgia
1 review
0 helpful votes
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Review
April 28, 2023

The price was good and website was easy to use. I would buy from there again.

Date of experience: March 29, 2023
Ohio
1 review
1 helpful vote
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B
April 25, 2023

It will be great so long as I get the right product.

Date of experience: March 26, 2023
Ohio
1 review
0 helpful votes
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Led bulb purchase
April 23, 2023

Absolutely great service...customer service is awesome highly recommend

Date of experience: March 24, 2023
Florida
1 review
1 helpful vote
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Location
April 23, 2023

It would be greatly appreciated if there were a closer warehouse, for lesser time on deliveries

Date of experience: March 24, 2023
Maryland
1 review
0 helpful votes
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Light up
April 23, 2023

I like the way everything came up so I could get what I want

Date of experience: March 23, 2023
Louisiana
1 review
0 helpful votes
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10+
April 22, 2023

Great experience great product great price this light looks like is made to last has a bright light that covers a large area I am very satisfied with the seller and the product

Date of experience: March 22, 2023
Colorado
1 review
0 helpful votes
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Great grow light
April 22, 2023

I started with 3 balbs put them in my lamps in my green house and I grew my whole garden with these balbs! Vantastic I bought 4 moore can't pass up $2.97 a balb

Date of experience: March 22, 2023
California
1 review
0 helpful votes
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3' LED Tube
April 20, 2023

Hard to find. But LightUP had them at a very reasonable price.

Date of experience: March 21, 2023
New York
3 reviews
1 helpful vote
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Looks Perfect
April 17, 2023

Have not yet installed but test-connected to electricity and seems like it will be prefect application. Also tested motion detection.

Date of experience: March 17, 2023
Texas
2 reviews
2 helpful votes
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Overall experience with LightUp
April 15, 2023

Yes, the Shipping charges are too high but product arrived intact. Worked well

Date of experience: March 15, 2023
Florida
2 reviews
1 helpful vote
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A nice surprise
April 14, 2023

I am impressed with the quality, value and service!

Date of experience: March 15, 2023
California
1 review
2 helpful votes
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Wrong item
April 14, 2023

Of the items I order i received the wrong Constant-Power Emergency LED Driver - 10.7W Output - 90 Minute Backup Time - LumeGen Constant-Power Emergency LED Driver - 10.7W Output - 90 Minute Backup Time - LumeGen

Date of experience: March 14, 2023
Jacob Y. — LightUp Rep
over a year old

Dear Alfredo, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Louisiana
3 reviews
2 helpful votes
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Good company to deal with
April 11, 2023

The bulbs arrived undamaged. I have had problems with other vendors in the past with broken bulbs on arrival. Each bulb has a plastic protector over the pins on each side and adequate foam cushioning the end of the box.

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Date of experience: March 12, 2023
Connecticut
1 review
1 helpful vote
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Light fixtures
April 11, 2023

Nice and bright just like expected will most likely purchase again in the near future the price was a good as well

Date of experience: March 12, 2023
Wisconsin
1 review
1 helpful vote
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Nice light
April 10, 2023

I have charged the battery and tried the light in the shop. Because of the weather, I have not been able to mount it yet. I have found that it works as expected. Thank you.

Date of experience: March 11, 2023
Colorado
1 review
0 helpful votes
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Bulbs Do Not Work
April 10, 2023

Same as above, light bulbs do not work.
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Date of experience: March 11, 2023
Jacob Y. — LightUp Rep
over a year old

Dear Robert, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

California
1 review
0 helpful votes
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Satisfied with this sign
April 8, 2023

Very good sign! It is exactly what I was hoping for!

Date of experience: March 9, 2023

From the business

Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.


lightup.com
New Stanton, Pennsylvania, United States
+1