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LightUp Reviews Summary
The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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Flag pole light works very well, after charging three days as stated in the instructions
Lights were bent up and not usable junk poor packaging
Dear Richard, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
The price of the LED bulbs on sale was great. We will shop here again.
Had what I needed at a competitive price. Pleased with my first purchase of this item and will definitely make another purchase in the near future. Item was well packaged and delivered via UPS
We were able to find a case of these hard to find bulbs for a very old bathroom lighting fixture. Price and delivery was unbelievable and the product arrived just as stated. Excellent experience! Would gladly order from LIGHT UP again-
Tried to exchange or return product. I needed a light that I could put a different color bulb in. Customer service would not help me just said they stand behind their refund and return policy. Expensive lesson ($600) learned on my part.
Dear Dissatisfiee, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
The shopping was easy. Hope the delivery is quick and wonderful.
Good prices, easy, fast free shipping
I received the order of 8 bulbs, but one was broken. Please send me one bulb. Thanks
Bulb order was delivered in timely manner. Bulbs work perfectly!
This product works just as good as any photo cell that cost 2 -3 time more! No need to waste your money.
Customer service was very helpful with questions about in stock items and then very prompt on shipping
The light won't work and they wont send a return label. He says he has but it's only a rating he sent.
DearJanelle F,We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Easy way to buy, fast shipping, good quality, work as described
That the wiring diagram did not work with my 2 lamp fixture.
Excellent product. Will recommend to others. Fast shipping.
Awesome! Great items. Awesome prices. Quick delivery. Smooth transaction. Highly Recommended. Thank you.
From the business
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
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Dear Brian, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!