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LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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I have used lightinthebox several times. Grate products and good prices
My last purches was a novalty kitchen timer "chef" grate little product easy to use just wined it up and turn back to required time and off you go
Excellent service, items arrived quickly and they're very good quality. I will use LiTB again, highly recommended A***
Beautiful jewelry and products. Great customer service. Have had no problems and enjoy shopping with LightInTheBox
We have found LightInTheBox to be, overall, an excellent shopping service. The stuff we bought has been very good quality at a good price. Delivery has been also been fast.
I has no issues with my order. Everything was as described! Arrived on time. Will order again.
Easy to use search Engine with excellent insight into discounts helped me order the perfect gift. That was my first experience. Products are the same as in the description. Some better quality, some not... optionally... important that the buyer knows it. Feels like customer satisfaction is on the first place. But I don't like this sale 'scam' (put bigger price and huge percentage). If you are regular customer you know the original price.
Excellent service premium product love the coverlet do no have to change quilt covers any more just vuse top shet and coerlet
Had a fun time using the straw glasses. My kids really enjoyed it. Looking forward in getting more later.
I made 3 separate purchases on LightInTheBox within a week for my wedding in January and Handfasting in May. After scouring the web trying to find sites that would have hair accessories and headpieces for these occasion, I discovered LightInthe Box. They had so many beautiful pieces to choose from at such terrific prices, I ended up purchasing FIVE and will let my hair stylist decide which to use. I know that other than the veil, I will reuse these great pieces for other occasions. They are beautiful! The items all arrived well before the end of the expected delivery window that the site told me.
Its great. They really keep their word with prices and shipping! You can also get really good deals, especially with sales and such.
My experience with lightin the box is great i love their products and my co-workers have had the same experience as i have
My experience with LightInTheBox not too big, but I ordered some stuff, like(bedding set which I love it, nice bag, pretty shoes), so, I just like buying stuff from this site, its easy and fast shipping sevices. Thank you LighInTheBox :)
THIS COMPANY IS TOP LEGIT. I HAVE SEEN THE PRODUCTS THYE ARE THE BEST IAM WORKING ON BECOMING AN AFFILATTE ISINGED ON AS AFFILATE AND BELIVE ME THEY TAKE CARE OF THIER CONSUMERS AND EMPLOYESS FREINDLY CUSTOMER SERVICE AND REFUNDS ARE ALSO PART OF THE BUSINESS
Everything was perfect. I bought a jumpsuit and was perfect!
You can not beat the prices, they always do what they promises, their costumer service is excellent, responding positivly. I told all my friend about Your website
Great Service, fast delivery. Will definitely do the business again
Wow! Those bows are very pretty to use in your nails or some other decorations that you like. They are easy to use and the price is great! Fast shipping! I highly recommend light in the box! They have a lot of awesome products and the price is great!
Fast and amazing product. Was scared at first but now have been using for simple school shopping stuff for daughter. Differnt and cheap and that what a teen wants.
I'm fully satisfied, everything came in great condition, really good communication and fast delivery, will definitely buy something else from here and i definitely recommend this shop to others. :)
Loved the blouses, I ordered the size I thought I would be and and were to small for me, so giving to my daughter as a gift.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members