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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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I Love LightInTheBox and recommend it to all my friends when they're looking for something special.
Absolutely gorgeous dress, just as pictured and stunning to wear. I can't wait to show it off.
I bought 1300'C Windproof Adjustable Dual Flame Butane Jet Torch Lighter with Mount Base. It has a powerful flame, I like it
Experience until now varies from great to worse. There have been items with a good relation of quality and price and items that it should not be sold at all, as they were rubbish. Hope to see in the future a standard good quality from all Light in The Box suppliers.
I was extremely pleased when I got the dress I had ordered for my grandaugther. The dress is gorgeous and was exactly like the one in the picture. Very well made and trust me, I'm very pick. I can't wait to see her on it. I super recommend. Thank very much! I'm one happy costumer...!:-)
I had great shopping on the portal.
Products were exactly as on the photos.
Would recommend it to others
Great ordering and delivery - Item was as described - loved it
Love it! You can't beat the price. The bracelet was packaged well and the delivery time was great. This was my first purchase from "light in the box" and I am very pleased with my experience.
It really great experiences, i do a lot shopping online here@ light in the box.
Nice people, they help a lot when it comes concern problem. I hope will still continue the performance here online. Really nice, good job! I can recommend 100%.
I loved it! Fun jewelry that is the price of sales tax on other department store pieces. Cute as a bug! I definitely will be ordering again and again and again!
I was unsure what to expect since I have never used this website before. The set was beautiful. I will be ordering more from this site.
Well done LightIntheBox! I received it quickly and it functions perfectly! Thank you!
I would like to add that because you are a Shop.com affiliate I received a Cashback of 5% on my purchase! This is wonderful! Thank you, thank you, thank you!
I might seriously be addicted to this website! The quality products you get for the prices they have is unreal! I'd recommend shopping here to anyone. It seems like I find a great new deal everyday!
I have decided that these truely cute and beautiful pillows make it too hard to pick from! One of my four daughters is getting married next month, doesnt have internet, as she is quite remote, which leaves me the job of picking a pillow! This one in particular, has a delightful embroidered finish on the whole of the pillow. I have fallen so much in love with these pillows, that, so far, I have ordered 5 pillows, even more than 1 of a kind! I have another 3 daughters that might like one, or, they do have lots of unmarried friends! They are just way too cute, that one doesn't seem enough. Brilliant quality with all 3 that have already arrived, would not hesitate to buy from this site again, as even for one of the pillows costing just over $6.00, it is just perfect and looks so good, that you would think it would have cost top dollar!
Order arrived in excellent condition. Super fast delivery. Everything is perfect and the prices were the best found on and off the internet.
My experience with Lightinthebox was Awesome... I look forward to ordering my wedding dress from this company. Thanks and keep up the great work...
Very pleased with their products. Good quality items at reasonable prices. Fast shipping and very well packed. LightInTheBox is my new favorite online store.
The quality of the products was great and the shipping was fast and kept in contact with me via texts, great proces and always have a sale going on
I have shopped several times now and enjoyed every bit of it so far.
Good products fast shipping always on time. I loved my experience with both lightinthebox and miniinthebox.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members