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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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I am always skeptical of any Chinese website selling very low-cost products. This site has so far been the exception. They have very hard-to-find products that are unique, inexpensive, yet good quality. You rarely get all three and even more rare - GOOD QUALITY. Highly recommend this site.
Evrything was fast and secure, only had to wait for delivery because it was free shipping...
O sie é confiável, as roupas tem boa qualidade. Cuidado com os tamanhos, que são menores. Compro sempre um número a mais. Minha queixa é a demora de chegar.
I've been shopping from LightInTheBox for about 2 years now, and I think they have a great customer service, great prices and most of all great items to buy. I am very satisfied shopping from it because my items always arrive in time and if something goes wrong, customer service is always so helpfull and they take care of everything until I'm satisfied with everything.
Thank you.
Trasforma la tv schermo piatto normale, in una SMART TV a tutti gli effetti Sono molto contento e soddisfatto del prodotto e Serietà... Merita molto più di 5 STELLE chi ci lavora dietro Complimenti! Consigliatissimo prodotti e LightINthebox
Lanting Princess Petite / Plus Sizes Wedding Dress - Ivory Ankle-length Jewel Tulle
May 05,2016
I brought this for our wedding vow re-affirmation next year it is a beautiful fit if a little longer than in the picture but that could be because i am only 5ft 4 and the model is taller but i am really pleased with my purchase the dress it's self is just as the description says it came well packaged and super fast delivery was surprised how quick it arrived. Would recommend this site to anyone.
Excellent voltage step-up converter. Continuous voltage regulation. The small size and high efficiency allow widely used for this converter.
Envoi soigné et articles correspondants bien au descriptif.
Petit "bémol", sans gravité, sur la réception car effectué une commande de 6 articles et je continu à les recevoir 2 par 2.
Mais sinon toujours contant du site lightinthebox et de son professionnalisme.
I like this shop super much!
Its super Good prices om High quality stuff! It is great delivery and shipping prices and it doesnt take so much time before you have it in Your mailbox!
Thanks!
I refer this site too everyone!
I wrote them three times explaining that their so called "tracking" doesn't track anything. A month ago it shows the shipment arriving in San Francisco, and then... nothing. They always respond in broken English saying please check the tracking. Two months total and the items never arrived. Reported it as not arriving, no response. Reversing credit card charges now. What a pain!
Got my money back! Yeah!
Item was just as you see in the picture. Very satisfied with purchase.
Cumple con lo especificvado servicio y envio excelentes
I've ordered various items from "LightinTheBox", and honestly, I love this site.
They are great.
I ordered a Tub filler, a kitchen faucet, 2 bathroom faucets, a gorgeous chandelier and they all surpased my expectations. The items are and look amazing. Very good quality.
The clothing is hit or miss. If you chose a seller that has a great rating with many purchases, you are good.
Just beware of the duty and shipping charges will be added. However, the cost of the items are so reasonable that even with paying the duty and shipping, you're way ahead.
I absolutely love this site and could shop everyday :)
Since 2 months, I am waiting for a refund on my money for a shipment I have not received. When ordering I specifically asked and PAID for the express delivery which was supposed to take 2-4 days. Since during this time, the shipment was still not received I cancelled the order and have still not received my money back. Customer service keeps closing the tickets online which are the only way for a customer to get in touch with their service representatives. I am not getting any response, nor my money back. Completely unacceptable and terrible customer service!
Sou cliente há 8 anos e as compras correram sempre bem. A descrição dos artigos corresponde à realidade, o tempo de transporte é cumprido. Já comprei baterias de portatil, candeeiro de tecto, facas de cerámica, entre outros. Pode haver custos de alfandega, usem o seguro de alfandega em aparelhos electronicos.
Han superado las expectativas con su cumplimiento, los productos son de buena calidad a un bajo precio.
Light in the Box Customer Service and Products Rock!
I want people to know, behind all the excitement there is people at Customer Service in the Light in the Box company who make all humanly possible to have customers happy. They do all what they can, they give me the impression the company is their family and present themselves as ambassadors before the world. I want to particularly thank REBECCA who seems posted at the China office. She was the highest expression of Customer Service. I will recommend Light in the Box to family and friends because of her and because of most of products you sell. Thank you! Paul
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer this is Pinni，i would like to help you. Will you please provide me your order number so i can check it for you?